Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,364 reviews across 10 portals
:
No Public Name
Reviewed: 1 year ago (11/10/2025)
Date of experience: 10/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (08/10/2025)
Date of experience: 10/2025

I like the location and hospitality of your staff and that is why I often return to your hotel when I am in Budapest. But, there are some issues that I hope you can improve. All the best, Mr Koprivica

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for your continued loyalty when visiting Budapest. It is rewarding to hear that You appreciate our convenient location and the hospitality of our Staff, and that these aspects motivate You to return.

However, we regret to learn about the problems arised in connection with your room, including the sound insulation, cleanliness, and a certain odor. Please accept our sincere apologies for these inconveniences. Your comments have been shared with our relevant Teams to ensure immediate attention and prevent similar experiences in the future.

Regarding the breakfast, we are continuously reviewing our offerings and will take steps to include more eggs and fresh fruit to enhance the variety for our Guests.

Your detailed feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome You back to Baross City Hotel*** for a stay that fully meets the high standards You expect and deserve.

With warm regards,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (07/10/2025)
Date of experience: 09/2025

Vriendelijk onthaal, ideale ligging (nabij Keleti-station), nette kamers.

Dear Valued Guest,

Thank You sincerely for choosing Baross City Hotel*** and for sharing your excellent feedback.

We are delighted to hear that You enjoyed our friendly welcome, found the location near Keleti station ideal, and appreciated the neatness and comfort of your room. It is also gratifying to know that our breakfast met your expectations and added to your positive experience.

We would be thrilled to welcome You back to Baross City Hotel*** and provide another enjoyable stay in Budapest.

With warm regards,
Baross City Hotel***
By Mariola Perez-Valero
Reviewed: 1 year ago (06/10/2025)
Date of experience: 10/2025

Great but, even it was October, the room was cold and the heating off. I asked for extra blanket the second night.

Dear Valued Guest,

Thank You sincerely for choosing Baross City Hotel*** and for sharing your feedback.

We are delighted to hear that overall your stay was great and that You enjoyed our breakfast and the attentive service of our Staff. It is also rewarding to see your high recommendation for both our hotel and the Mellow Mood Hotels brand. However, we sincerely apologize for the inconvenience caused by the cold room during your stay. We are happy to inform You that our heating system is now fully functional, and all rooms are comfortably adjustable to ensure a warm and cozy environment.

We also appreciate your suggestion regarding breakfast, and we will consider adding more fresh fruit to enhance the variety for our Guests.

It would be our honour to welcome You back to Baross City Hotel*** soon!

With warm regards,
Baross City Hotel***
By X.Y.
Reviewed: 1 year ago (06/10/2025)
Date of experience: 10/2025

Egyéjszakás tartózkodásra teljesen megfelelt.

Kedves Vendégünk!

Köszönjük, hogy a Baross City Hotel***-t választotta, és hogy megosztotta velünk tapasztalatait.

Örömmel olvassuk visszajelzését, mely szerint rövidebb tartózkodására teljes mértékben megfeleltünk, és megnyugtat bennünket, hogy a reggeli kínálata, a Személyzet hozzáállása és a szoba tisztasága is elnyerte tetszését.

Ugyanakkor sajnálattal vesszük tudomásul, hogy a szoba mérete nem volt ideális, és kérjük, forduljon hozzánk bizalommal, ha bármilyen probléma merülne fel tartózkodása során. Kollégáink szeretettel ajánlják fel a szobacsere lehetőségét, hogy még kényelmesebb élményben legyen része.

Reméljük, hogy hamarosan újra üdvözölhetjük Önt a Baross City Hotel***-ben!

Üdvözlettel,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (05/10/2025)
Date of experience: 10/2025

Guest has not commented on review

By Monika Šafaříková
Reviewed: 1 year ago (03/10/2025)
Date of experience: 10/2025

Skvělá lokalita,milý personál

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for taking the time to share your excellent feedback with us.

We are delighted to hear that our central location proved to be efficient, alongside with the attentive Staff and breakfast. It is especially rewarding to see your great feedback for both our Hotel and the Mellow Mood Hotels brand. Comments like yours motivate our entire Team to continue delivering warm, attentive service and memorable stays.

Our Team looks forward to welcoming You back, whenever your travels bring You back to Budapest.

With warm regards,
Baross City Hotel***
By Annalisa
Reviewed: 1 year ago (03/10/2025)
Date of experience: 10/2025

L'hotel ha una buona posizione la camera era ampia e luminosa è stato un piacevole soggiorno

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your detailed feedback.

We are delighted to hear that You enjoyed our convenient location, large and bright rooms, and the pleasant overall stay. We also appreciate your positive remarks about our breakfast selection, which offers a variety of sweet and savory options.

However, let us sincerely apologize for the problems You encountered with cleanliness and the bathroom condition. Please rest assured that your comments have been shared with our Team, and we are taking steps to improve attention to detail, including more thorough cleaning and room maintenance.

Your feedback helps us continue refining our services, and we hope to have the opportunity to welcome You back to Baross City Hotel*** for an even more positive stay.

With warm regards,
Baross City Hotel***
By Scholastika
Reviewed: 1 year ago (01/10/2025)
Date of experience: 09/2025

Sehr angenehm

Dear Valued Guest,

Thank You for expressing your positive opinion about Baross City Hotel***!

It is wonderful to hear You found the room to your taste and that we were able to accomodate your preferences. Your feedback that we have provided amazing service is highly evaluated.

We would be more than happy to have another chance to welcome You at our hotel when You return to Budapest.

With best regards,
Baross City Hotel***
By Konczne Varga Edit
Reviewed: 1 year ago (01/10/2025)
Date of experience: 09/2025

A szallodat a palyaudvar kozelsege miatt valasztottuk. Erkezesunkkor 10 orakor el tudtauk helyezni a csomagunkat, igy elertuk a 11 oras programunkat kenyelmesen. A recepcios fiatalember udvariasan, szakmai profizmussal intezte a bejelentkezest, minden fontos informacioval ellatott bennunket. A szoba elhelyezkedese az elozetes keresemnek megfelelo volt, koszonom. Valoban nem hallatszott fel az utcai zaj, viszont a szomszed szobakbol nagyon athallatszik a furdoszobahasznalat, ez zavaro. A szoba egyebkent kellemes, az agy kenyelmes, ropogo agynemu, a furdoszoba is ragyogoan tiszta.

Kedves Vendégünk!

Köszönjük, hogy a Baross City Hotel***-t választotta, és hogy megosztotta velünk részletes visszajelzését.

Örömünkre szolgál, hogy már érkezéskor kényelmesen el tudták helyezni csomagjaikat, így gond nélkül elérték programjukat, valamint hogy Recepciós kollégánk udvarias és professzionális segítsége megfelelő benyomást keltett. Külön köszönjük visszajelzését a szoba tisztaságáról és a kényelmes ágyakról, jó érzés tudni, hogy elhelyezésükkel elégedettek voltak.

Sajnáljuk, hogy a szomszédos szobákból zaj szűrődött át, észrevételei mindig fontosak számunkra, hiszen ezek segítenek abban, hogy még jobbá tegyük szolgáltatásainkat.

Bízunk benne, hogy a jövőben is Vendégeink között üdvözölhetjük, és ismét kellemes pillanatokkal gazdagodva távoznak majd szállodánkból.

Üdvözlettel,
Baross City Hotel***
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