Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,364 reviews across 10 portals
:
By Samar Ismail
Reviewed: 1 year ago (23/08/2025)
Date of experience: 08/2025

It was lovely!

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for taking the time to share your experiences of your recent stay with us.

We are thrilled to know You had a great visit and appreciate your comments across service, cleanliness, and room satisfaction. Moreover, we are glad You enjoyed your overall experience and are grateful for your loyalty to the Mellow Mood Hotels brand. On the other hand, we thank You for your honest feedback regarding breakfast, your suggestion about adding more vegetarian options has been shared with our relevant department for consideration. We always strive to enhance our offerings based on valuable Guest input.

Our Team looks forward to hosting You, whenever your travels bring You back to Budapest.

With warm regards,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (20/08/2025)
Date of experience: 08/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (20/08/2025)
Date of experience: 08/2025

Overall, a very unpleasant experience, with a feeling of wasted money and disregard for the customer.


Dear Valued Guest,

Thank you for taking the time to share your detailed feedback with us. We are truly sorry to hear that your stay did not meet your expectations and that you encountered some inconveniences during your visit. Please accept our sincere apologies for the discomfort you experienced in the room and with the facilities.

Cleanliness and comfort are very important to us, and we regret that we fell short in this regard. Your comments regarding the condition of the room, the maintenance issues, and the breakfast experience have been shared with our housekeeping, maintenance, and kitchen teams for immediate review and improvement.

We take guest concerns seriously, and your remarks will help us to make the necessary changes to ensure a better experience for all our future guests.

We hope you may consider giving us another opportunity in the future to provide you with a more pleasant and comfortable stay.

With kind regards,

Baross City hotel***
By Alan
Reviewed: 1 year ago (19/08/2025)
Date of experience: 08/2025

croissant is really amazing

Dear Valued Guest,

Thank You very much for choosing Baross City Hotel*** and for sharing your feedback with us.

We are delighted to hear that You enjoyed our breakfast, especially the freshly baked croissants, and that the cleanliness, room comfort, and service contributed positively to your stay. Your recognition is greatly evaluated and encourages our Team to continue providing attentive service and a welcoming atmosphere.

It would be a pleasure to welcome You back for another remarkable visit to Budapest.

With warm regards,
Baross City Hotel***
By LECAUDE Laurent
Reviewed: 1 year ago (18/08/2025)
Date of experience: 08/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (18/08/2025)
Date of experience: 08/2025

good hotel, no parking but very close to metro, clean and comfortable room

Dear Valued Guest,

Thank You very much for choosing Baross City Hotel*** and for sharing your feedback with us.

We are delighted to hear that You enjoyed our clean and comfortable rooms and appreciated our convenient location near the metro. While we do not have on-site parking due to our central location across from Keleti Station, our Reception Team is always at your service to advise on nearby parking options, which we recommend reserving in advance for your ensured convenience.

Your observations are highly valued, and we look forward to welcoming You back for another enjoyable stay in Budapest.

With warm regards,
Baross City Hotel***
By Żupnik
Reviewed: 1 year ago (16/08/2025)
Date of experience: 08/2025

Wrażenia dobre. Jedyny minus to okno otwierane na wewnętrzny lufcik kamieniczny bez dostępu do widoku na miasto.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for taking the time to share your feedback with us.

We are delighted to hear that You enjoyed our breakfast, cleanliness, and service, as well as the comfortable rooms we provide. Furthermore, we appreciate your suggestion regarding cutlery availability during breakfast and will ensure to maintain a fully stocked dining area. We also acknowledge your comment about the window view and sincerely apologize for any inconvenience; we continually strive to offer the best possible experience for all our Guests.

Your high recommendation of both Baross City Hotel*** and the Mellow Mood Hotels brand motivate our Team to maintain our standards and enhance every stay in Budapest.

With warm regards,
Baross City Hotel***
By Rares Eremia
Reviewed: 1 year ago (15/08/2025)
Date of experience: 08/2025

Guest has not commented on review

By Michiel en Vivian
Reviewed: 1 year ago (11/08/2025)
Date of experience: 08/2025

super Hotel ziet er allemaal heel netjes uit en vriendelijk personeel.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your experience with us.

We are delighted to hear that You found our hotel neat and appreciated the friendliness of our Staff. Your positive comments about our cleanliness and room comfort mean a lot to us.

However, we regret to read about the inconvenience You experienced with the entrance door and the limited seating in the breakfast area. Please be assured that we will review these matters to improve both accessibility and comfort to ensure your future experience is even better.

We look forward to welcoming You back for an even smoother and more enjoyable stay.

With warm regards,
Baross City Hotel***
By Larisa F
Reviewed: 1 year ago (11/08/2025)
Date of experience: 08/2025

Excelent

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your thoughtful feedback.

We are delighted to hear that You enjoyed our accommodation, attentive service, and pristine room cleanliness. Regarding our breakfast, your suggestion to expand the variety is appreciated. Your input is invaluable as we continually strive to enhance the overall Guest experience.

Our Team looks forward to welcoming You back for another exceptional stay in Budapest!

With warm regards,
Baross City Hotel***
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