Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,881 reviews across 10 portals
:
By Mauro
Reviewed: 1 year ago (03/05/2025)
Date of experience: 05/2025

Ottimo

Dear Valued Guest,

Thank You for taking the time to share your review at Baross City Hotel***!

We are delighted to read You consider our hotel to be a proper choice, and that we could provide You with a fabulous experience while staying in Budapest. It was our pleasure to assist You, and your recognition motivates us to continually make the best out of ourselves.

Our Team looks forward to another opportunity to welcome You back for another exquisite visit.

With warm regards,
Baross City Hotel***
By Milad
Reviewed: 1 year ago (29/04/2025)
Date of experience: 04/2025

super kind staff, while the hotel was super noisy. I suggest to go around and check the corridors during the night, especially when you have teenagers in your hotel. You can see that they are shouting during nights

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for taking the time to provide us with your detailed feedback.

First and foremost, we are pleased to hear our Staff proved to be attentive, it is always a priority for us to ensure our Guests feel welcome and taken care of during their stay. On the other hand, we have learnt it with sadness that your stay was negatively affected by noise and cleanliness concerns.

Please accept our sincerest apologies for any inconvenience You may have experienced, your comments have been duly noted and forwarded to our relevant Team for further investigation. Rest assured, we take your suggestion very seriously, and we will be reinforcing our nightly corridor checks to ensure a peaceful environment for all our Guests. We are equally sorry to hear about the oversight in bed cleanliness, which does not reflect the high standards we aim to uphold.

Your feedback is valuable to us as we continuously work to improve our services. Our Team hopes to have the opportunity to welcome You again a more comfortable and restful experience.

With warm regards,
Baross City Hotel***
By Koya
Reviewed: 1 year ago (26/04/2025)
Date of experience: 04/2025

Man kann die Leute aus dem Nachbarzimmer hören

Dear Valued Guest,

Thank you for sharing your experience.
We are sorry to hear that noise from the neighboring rooms affected your stay. We know how important a quiet environment is for a comfortable visit.

We appreciate your understanding and hope to have the chance to welcome you back in the future for a more peaceful stay.

With kind regards,
Baross City hotel***
No Public Name
Reviewed: 1 year ago (25/04/2025)
Date of experience: 04/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (23/04/2025)
Date of experience: 04/2025

Agradable, ojalá terminen pronto la remodelación externa.

By Michael B
Reviewed: 1 year ago (21/04/2025)
Date of experience: 04/2025

The location is fantastic across from the Keleti train station and next to bus and metro lines. My room was quiet on the interior. The only negative is having to be buzzed in from the outskirts Dr and then again once inside and then having to use physical keys for several doors. This means lots of security but also inconvenience. The bathroom soap dispensers were difficult to use. Other than that the friendly staff and location are great.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and taking the time to share your feedback on your recent stay.

We are delighted that our location opposite Keleti train station, with easy access to bus and metro lines, as well as the quiet comfort of your interior room and our friendly Team, made a positive impression.

Your comments and understading regarding the buzz-ins and physical keys is appreciated, as these are essential movements for our safety reasons. Please rest assured that we have shared your comments with the relevant Team to explore improvements to both our entry process and restroom amenities. Your comfort and satisfaction remain our top priorities.

Our Team looks forward to welcoming You back for another positive experience.

With warm regards,
Baross City Hotel***
By Jorge Bermudez
Reviewed: 1 year ago (20/04/2025)
Date of experience: 04/2025

Me hubiera gustado se me ofreciera el early check in ya que solo estaría ese día y el siguiente salía muy temprano, por lo que no pude conocer la ciudad como quería.

By ----
Reviewed: 1 year ago (20/04/2025)
Date of experience: 04/2025

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By Saskia Meester c.s
Reviewed: 1 year ago (20/04/2025)
Date of experience: 04/2025

Prima hotel. We hadden 2 kamers. Aandacht puntjes zijn: Een kamer met dubbel bed , heel ruim en ook de badkamer was ruim. Het bad was tegelijk de douche. Hoge instap kan bezwaarlijk zijn. Andere kamer met 2-persoonsbed was stuk kleiner en smalle ruimte om in het bed te komen aan de zijde van het raam. Ook de douchecabine was wat krap. Op zich een prima kamer maar alles wat krap en maar 1 stoel. Wrsch geen ruimte voor een 2e.
Over all prima hotel met goede bedden!

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for taking the time to share your detailed and positive experiences.

We are most certainly happy to read that our Staff exceeded your expectations and that You found great value for money during your stay. It is our priority to provide You with a clean and spacious area during your visit to Budapest, knowing that we could suit your needs filled us with joy. Your comments related to the sliced fruit and shower cabin are appreciated, and we will take your thoughts into consideration for further improvements.

Our Team looks forward to welcoming You again and ensuring that your next stay is as pleasant as the recent one.

With warm regards,
Baross City Hotel***
By Viola
Reviewed: 1 year ago (19/04/2025)
Date of experience: 04/2025

Guest has not commented on review

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