Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,364 reviews across 10 portals
:
By Cristela Freitas
Reviewed: 2 years ago (06/03/2025)
Date of experience: 03/2025

Boa

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and taking the time to send us your feedback!

We are relieved to hear You had an enjoyable stay, and it is rewarding to know our services could meet your expectations. It was our pleasure that we could host You in our establishment, and we appreciate your insightful note regarding the juices during breakfast and will take it into consideration for future improvements.

Your satisfaction is important to us, and we hope to have the pleasure to welcome You back to Baross City Hotel***!

With kind regards,
Baross City Hotel***
By Mónica ventura
Reviewed: 2 years ago (05/03/2025)
Date of experience: 03/2025

Agradacel

By Enrique Lázaro
Reviewed: 2 years ago (04/03/2025)
Date of experience: 03/2025

El hotel es muy céntrico y bien comunicado, el personal muy amable y el desayuno perfecto sino fuera por el café como ya he dicho . En cuanto a la habitación mejoraría la temperatura y mi valoración más baja es porque el radiador del baño no funcionaba y aunque nos ofrecieron otra habitación no era plan de cambiarse , me fui y seguía sin funcionar. En cuanto a la tv muchos canales pero el de mi idioma no se oía, también me fui y seguía sin arreglar. Por lo demás en cuanto calidad precio fenomenal.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and taking the time to share your detailed and superb review.

It brought us joy to hear You found our hotel to be central and well-connected, and we are glad our Staff made a proper impression and were at your service. Furthermore, your comments about the breakfast are highly evaluated, and while it is gratifying that our wide selection suited your needs, we will strive to improve the coffee quality. Please accept our sincerest apologies regarding the maintenance problems You have encountered and that the offered room could not solve the inconvenience. Rest assured, we have investigated and addressed these aspects to ensure an even smoother experience in the future.

Despite these shortcomings, we are more than happy to know your overall experience in terms of price and quality was phenomenal.

Your satisfaction is our utmost priority, and we look forward to hosting You for an even more seamless stay.

With kind regards,
Baross City Hotel***
By Carlotta
Reviewed: 2 years ago (04/03/2025)
Date of experience: 03/2025

Piacevole, stanze carine e confortevoli unica pecca manca un bollitore con tea o tisane.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and taking the time to share your superb feedback!

We are delighted that You found our rooms pleasant and comfortable, as it is our priority to welcome our Guests into a cozy environment. Additionally, we would like to sincerely inform You that a kettle and many other complimentary amenities are available at the Reception upon request. We are always happy to assist You and enhance your comfort, so please do not hesitate to reach out to us during your future visit.

Our Team looks forward to hosting You again!

With warm regards,
Baross City Hotel***
By Jozef Velicj
Reviewed: 2 years ago (03/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback.
We are pleased to hear that you found the breakfast fresh and enjoyable. While we may not have an extensive selection, we focus on quality to ensure a pleasant start to the day for our guests.

We are surprised by your comments regarding the condition of the hotel, as we have recently undergone renovations to enhance our facilities. Cleanliness is one of our top priorities, and we sincerely regret that your experience did not reflect our usual standards.
Your feedback will be shared with our housekeeping team to ensure improvements are made where necessary.

We appreciate you taking the time to share your thoughts, as guest feedback is invaluable in helping us improve. We hope to have the opportunity to welcome you again in the future for a more enjoyable stay.

With kind regards,
Baross City Hotel***
By Alecsandra-Sorina Tothezan
Reviewed: 2 years ago (28/02/2025)
Date of experience: 02/2025

Very nice! Polite personnel, clean apartament, very good coffee at breakfast, fabulous food, location easy to find, attractions nearby.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and taking the time to share your invaluable and positive review.

We are delighted to hear that You have experienced our establishment to be a proper choice for its friendly Staff and convenient location close to nearby attractions. Moreover, it brought us joy to know that You found our breakfast, especially the coffee and food, to be fabulous!

Your kind comments are evaluated, and we look forward to welcoming You back for another pleasant stay.

With warm regards,
Baross City Hotel***
By Regina
Reviewed: 2 years ago (27/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Nem nyilvános
Reviewed: 2 years ago (25/02/2025)
Date of experience: 02/2025

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (24/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Fikry
Reviewed: 2 years ago (24/02/2025)
Date of experience: 02/2025

Guest has not commented on review

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