Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,243 reviews across 15 portals
:
By Šimon Attila
Reviewed: 2 years ago (30/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (29/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (29/08/2024)
Date of experience: 08/2024

Akos, Willy, Levy and Mark were very polite, helpful and informative personnel, they helped us a lot in understanding itineraries of buses, trams and the Metro and suggested great places to go. They deserve many thanks and a huge BRAVO!

Dear Valued Guest,

Thank You for your wonderful feedback regarding your experiences at Baross City Hotel***!

We are most certainly happy to read your praise about the performance of our Staff. We will be sure to pass along your kind message to them and let them know just how positive an impact they had on your stay. Your constructive review regarding the breakfast offerings is evaluated, and we will address it for future improvements.

Our entire Team looks forward to welcoming You back in the future. Thank You for choosing our establishment.

With best regards,
Baross City Hotel***
By Joaquín Ortega González
Reviewed: 2 years ago (28/08/2024)
Date of experience: 08/2024

Lugar céntrico con facilidad de transporte. Buena relación calidad - precio.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and taking the time to send us your thoughtful feedback.

We are pleased that our central location and value contributed to your positive experience. Your comments regarding the breakfast selection are crucial, especially the variety and availability of fruit.

Ensuring a well-stocked and diverse breakfast is a priority, and we have diligently worked on enhancing our offerings to better meet our Guests' expectations. Your feedback is invaluable as we strive to improve each aspect of our service.

It would be a pleasure to host You as our returning Guest in the future.

With warm regards,
Baross City Hotel***
By Tinatin Tchrikishvili
Reviewed: 2 years ago (23/08/2024)
Date of experience: 08/2024

Gut

Dear Valued Guest,

Thank You for your feedback regarding Baross City Hotel*** and for rating us so positively.

We are glad to hear that our central location and value were highlights of your stay. Your comments regarding breakfast, including the variety and freshness of fruit, baked goods, juice, and coffee options, are much appreciated.

Rest assured, we are actively working to enhance our breakfast, as we strive to offer an abundant and fresh variety at all times.

Our Team looks forward to welcoming You back in the nearest future.

With kind regards,
Baross City Hotel***
By Sarah
Reviewed: 2 years ago (23/08/2024)
Date of experience: 08/2024

This was an awful experience and I would not recommend anyone stay here

Dear Valued Guest,

We sincerely apologize for the disappointing experience you had during your stay with us. We are truly sorry that the room did not meet your expectations and that you encountered these issues.

Please know that your feedback is taken very seriously, and we are working to address these concerns to prevent them from happening in the future.

We understand how frustrating it must have been to find last-minute accommodation, and we regret that we were unable to resolve the situation while you were here.

We have sent you a private message with information regarding compensation and hope it helps to make amends.


With kind regards,

Baross City Hotel***
No Public Name
Reviewed: 2 years ago (21/08/2024)
Date of experience: 08/2024

A hotel az elvárásainknak megfelelő színvonalú volt,a fent említett hiányosságon kívül más panaszunk nem volt. Elégedettek voltunk mindennel.

Kedves Vendégünk!

Köszönjük szépen, hogy időt szakított véleménye megosztására, és örülünk, hogy összességében elégedettek voltak a szállodánkkal.
Ugyanakkor sajnálattal olvassuk, hogy a televízióval kapcsolatban kellemetlenségek merültek fel, és hogy a problémát nem sikerült megoldanunk itt tartózkodása alatt.
Elnézését kérjük ezért a kellemetlenségért! Biztosíthatjuk Önt, hogy azonnal utánajárunk a történteknek, és mindent megteszünk annak érdekében, hogy a jövőben hasonló ne forduljon elő.

Reméljük, hogy a jövőben is vendégeink között üdvözölhetjük Önöket!

Üdvözlettel:
Baross City Hotel***
By Michel Redotte
Reviewed: 2 years ago (21/08/2024)
Date of experience: 08/2024

All is perfect. Thanks

Dear Valued Guest,

Thank You very much for your kind words of your stay at Baross City Hotel***.

We are delighted to hear that everything met your expectations and that You enjoyed your time in Budapest.

It was our pleasure to have You as our Guest, and we hope to welcome You back for another memorable stay in the future.

With best regards,
Baross City Hotel***
No Public Name
Reviewed: 2 years ago (20/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Péter
Reviewed: 2 years ago (20/08/2024)
Date of experience: 08/2024

Átutazáskor egy éjszakára tökéletes választás. Hosszabb távra nem biztos, hogy ezt választanám. Ár/érték arányban jó.

Kedves Vendégünk!

Köszönjük visszajelzését a Baross City Hotel*** nyújtotta élményekről!

Örömmel vesszük, hogy egy éjszakára megfelelőnek találta szállodánkat, és nagyszerű érzésekkel olvassuk az ár-érték arányról szóló visszajelzését. Az ágyak stabilitásának javítása érdekében intézkedni fogunk, hogy a jövőben ne csússzanak szét, és továbbra is törekszünk arra, hogy a reggeli kínálatunk frissessége és a gyümölcslé minden esetben eleget tegyen a magas minőségi követelményeinknek.

Szeretettel várjuk vissza a közeljövőben egy ennél is kellemesebb élményre.

Üdvözlettel,
Baross City Hotel***
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