Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,243 reviews across 15 portals
:
By Victor Stanila
Reviewed: 2 years ago (19/08/2024)
Date of experience: 08/2024

It was a great experience and I would stay here again!

Dear Valued Guest,

Thank You for your wonderful feedback at Baross City Hotel***!

We are thrilled to hear that You had a great experience and would choose to stay with us again. Our Team strives to deliver value alongside our services, and it is extremely rewarding to hear we have met your expectations.

It was a pleasure to have You as our Guest, and we look forward to welcoming You back for another enjoyable stay.

With warm regards,
Baross City Hotel***
No Public Name
Reviewed: 2 years ago (19/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (18/08/2024)
Date of experience: 08/2024

Sehr praktisch aufgrund der Lage zum Bahnhof. Das macht das Reisen sehr entspannt. Der allgemeine Eindruck war positiv.

Dear Valued Guest,

Thank You for your insightful feedback regarding your recent stay at Baross City Hotel***.

We are delighted to hear that our convenient location near the train station enhanced your travel experience and that You had a positive overall impression of our hotel. It is also great to know that You found the breakfast to be very good and reasonably priced. We appreciate your suggestion regarding the coffee machine, and we have considered improvements to ensure our offerings meet the expectations of our Guests.

Our Team looks forward to welcoming You back in the future!

With best regards,
Baross City Hotel***
No Public Name
Reviewed: 2 years ago (18/08/2024)
Date of experience: 08/2024

Buena ubicación, frente a la estación de tren, metro, bus y tranvía. Fácil moverse a las principales atracciones, un super y comida rápida saliendo del hotel. En general todo muy bien

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and taking the time to share your review!

We are thrilled to hear that our prime location, with easy access to the train station, metro, bus, and tram, contributed to your enjoyable stay. It is great to know that You found our proximity to main attractions and amenities convenient.

Your kind words are appreciated, and we truly hope to welcome You back for another excellent experience in the future.

With warm regards,
Baross City Hotel***
By Leon Solleveld
Reviewed: 2 years ago (17/08/2024)
Date of experience: 08/2024

-

No Public Name
Reviewed: 2 years ago (16/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (14/08/2024)
Date of experience: 08/2024

Nagyon jó helyen van, a szoba csendes, a személyzet kedves. Külön plusz, hogy a csomagot ott lehetett hagyni.

Kedves Vendégünk,

Köszönjük, hogy megosztotta véleményét!

Örömmel halljuk, hogy elégedett volt a szálloda elhelyezkedésével, a csendes szobával és a kedves személyzettel.

Nagyon örülünk, hogy a csomagmegőrzés lehetőséget is igénybe vette és hasznosnak vélte.

Bízunk benne, hogy hamarosan újra üdvözölhetjük szállodánkban!

Üdvözlettel,
Baross City Hotel***
By Carlos
Reviewed: 2 years ago (13/08/2024)
Date of experience: 08/2024

Meh

Dear Valued Guest,

Thank you very much for taking the time to share your feedback with us.
We sincerely apologize for the issues you experienced during your stay, and I assure you that your concerns are taken very seriously.

We are in the process of upgrading our rooms, including new furniture, to ensure a more comfortable experience for our guests.
We understand that the current state of the room did not meet your expectations, and we regret that this impacted your stay.

Regarding the towels, our policy is to change them when they are left on the floor, as part of our efforts to be environmentally conscious. However, we apologize if there was any oversight or if you did not receive fresh towels on the days you needed them.
We will address this with our housekeeping team to ensure better service in the future.

Finally, we regret that you did not feel welcomed by our staff. We strive to provide friendly and helpful service at all times, and we will address this with our team to ensure all guests feel valued and cared for.

We hope you will give us another opportunity to provide you with a much-improved experience in the future.
If you have any further concerns, please don't hesitate to reach out to us directly.

With kindest regards,

Baross City Hotel***
By Dietmar Almen
Reviewed: 2 years ago (11/08/2024)
Date of experience: 08/2024

Location is perfect for guests who arrive or leave by train as it‘s very close to Keleti railway station. But many homeless people in the street, not the most elegant neighbourhood…

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your insights regarding your recent stay.

We are pleased to hear that our location near Keleti railway station was convenient for your travel needs. While we understand your concerns about the neighborhood and the noise from adjacent rooms, we would like to assure You that Budapest is regarded as one of the safest capitals in Europe.

Nonetheless, we truly appreciate your feedback and are committed to providing a secure and comfortable atmosphere for all our Guests. We hope to welcome You back for an even better experience in the future.

With kind regards,
Baross City Hotel***
By Andrea
Reviewed: 2 years ago (11/08/2024)
Date of experience: 08/2024

Guest has not commented on review

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