Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,877 reviews across 10 portals
:
By Karin Krause
Reviewed: 2 years ago (15/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By Solveig pillsburg Kristensen
Reviewed: 2 years ago (13/09/2024)
Date of experience: 09/2024

again had a lovely stay. helpful staff

Dear Valued Guest,

Thank You for taking the time to send us your positive review and for for your continued loyalty to Baross City Hotel***!

Your feedback on the Staff means a lot to us, and it is reassuring to know we could make a proper impression. Providing welcoming atmosphere is a core of what we do, and it is rewarding to know our efforts were reflected on your overall experience. Furthermore, we appreciate You bringing your suggestions to our attention, and we continually review our breakfast options to satisfy our Guests.

Your satisfaction is our priority, and we look forward to welcoming You back, whenever your travels bring You back to Budapest.

With warm regards,
Baross City Hotel***
No Public Name
Reviewed: 2 years ago (13/09/2024)
Date of experience: 09/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (09/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By munier gaafar mohammed
Reviewed: 2 years ago (09/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By Anabela Encarnação
Reviewed: 2 years ago (08/09/2024)
Date of experience: 09/2024

Boa. Funcionários simpático. Hotel sossegado.

Dear Valued Guest,

Thank You for sharing your experience with us!

We are delighted to hear that You enjoyed the peaceful ambiance of Baross City Hotel*** and appreciated the friendliness of our Staff. Providing a welcoming and relaxing environment for our Guests is our top priority, and we are thrilled that You felt comfortable during your stay.

It is always rewarding to know when our Team’s efforts make a positive impact on our Guests' experience, and we are grateful for your concerns regarding the size of the breakfast area.

We look forward to welcoming You back in the future, whenever your travels bring You back to Budapest.

Warm regards,
Baross City Hotel***
No Public Name
Reviewed: 2 years ago (08/09/2024)
Date of experience: 09/2024

All the thing that you offering are excellent: Location is good very near of the Train station, room good the bed could be better but is ok, breakfast is excellent and all the thing that could be select, Internet good, Price are very very good.
The only details if for the reception, is very peculiar there is in the 5th floor, but everything is ok.
Thank you very much.

Dear Valued Guest,

Thank You for your positive review on your previous stay with us!

We are thrilled to hear that You consider our hotel has a convenient location and excellent breakfast. It is reassuring to know that You appreciated the internet quality and found our prices very favorable.

Our Team also appreciates your feedback regarding the placement of the Reception, and we are glad that it did not affect your overall experience. Your comments help us continuously improve our services.

Thank You for staying with us, and we hope to have the pleasure of welcoming You back in the future!

Warm regards,
Baross City Hotel***
By Chaumont
Reviewed: 2 years ago (07/09/2024)
Date of experience: 09/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered with the room size and cleanliness. Additionally, we regret that you felt the staff's welcome was not as friendly as it should have been. We take all your comments seriously and will address these points with the relevant departments to ensure improvements are made.

We hope to have the opportunity to better serve you in the future.

With kindest regards,

Baross City Hotel***
By Daniel Chazz
Reviewed: 2 years ago (05/09/2024)
Date of experience: 09/2024

Really good. The front staff was really helpful and speak english.

Dear Valued Guest,

Thank You for your thoughtful review on your recent stay at Baross City Hotel***!

We are delighted to hear that You found our Front Desk Staff attentive and enjoyed the breakfast. We are also pleased You consider our restaurant clean and cozy, as our mission was to create a welcoming atmosphere for all our Guests.

On the other hand, we understand your concerns with regards to the coffee machine and daily cleaning. We will take your thoughts into consideration to provide You with a spotless experience on your next visit.

Thank You again for your trust in our hotel, we appreciate your feedback and look forward to welcoming You back soon.

Warm regards,
Baross City Hotel***
By Goga
Reviewed: 2 years ago (05/09/2024)
Date of experience: 09/2024

The guys on the front desk were verry helpfull. It was our first time in Budapest, and they gave us a ton of informations.
Thanks.

Dear Valued Guest,

Thank You for your kind words, it brought us joy to hear You have enjoyed your stay!

We are thrilled to hear that our Front Desk Team was able to assist You and provide valuable information in preparation for your first visit to Budapest. It is our dedication to ensure our Guests have a great experience, and we are glad to know that we made your stay more enjoyable.

Thank You for staying with us, and we hope to welcome You back on your second visit!

With warm regards,
Baross City Hotel***
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