Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,369 reviews across 10 portals
:
By Attila
Reviewed: 3 years ago (15/01/2024)
Date of experience: 01/2024

Very nice: the family apartment we had for 5 people (two bedroooms, two bathrooms, small kitchenette) was perfect for us (famil with three grown up kids). We also like the high seeling former "berhaz" type of rooms very much. Location is also great: next to the "Keleti palyaudvar" (Eastern railway station) with access to underground M2 (red) and M4 (green). M2 can take you in 15-20 minutes - including walking from the hotel door - to downtown (Deak ter for example) Budapest.

Dear Valued Guest,

Thank You for your wonderful feedback about your stay at Baross City Hotel***.

We are thrilled to hear that the family apartment, with its spacious layout and charming high-ceilinged style, suited your family of five perfectly. Furthermore, our prime location near Keleti Pályaudvar and direct access to M2 and M4 lines indeed make exploring Budapest exceptionally convenient, as You noted. In addition, we appreciate your kind comments about your overall experience and the helpful suggestion to enhance the quality of our coffee, which we are continually working on improving.

Our Team hopes to have the pleasure of welcoming You back for another memorable visit.

With warm regards,
Baross City Hotel***
No Public Name
Reviewed: 3 years ago (13/01/2024)
Date of experience: 01/2024

Guest has not commented on review

By Φαιδρα
Reviewed: 3 years ago (13/01/2024)
Date of experience: 01/2024

Guest has not commented on review

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your honest feedback regarding your recent stay.

First and foremost, it brought us joy to hear our hotel could exceed your expectations in terms of service, and we are reassured to know our breakfast options could make a proper impression. On the other hand, We regret to learn that the cleanliness of your room did not meet your expectations, particularly with regard to the curtains and walls. Please allow us to clarify that, during your stay, our standard procedure is to change the linen in your room every three days and replace towels that are placed on the floor, in line with our commitment to environmental sustainability.

We are also pleased to share that our hotel has recently undergone a significant renovation, including refurbishments, repainting, and other enhancements, to elevate the overall Guest experience. Our Team truly hopes You will choose to stay with us again to experience these improvements firsthand.

With warm regards,
Baross City Hotel***
No Public Name
Reviewed: 3 years ago (10/01/2024)
Date of experience: 01/2024

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (08/01/2024)
Date of experience: 01/2024

Guest has not commented on review

By Nato
Reviewed: 3 years ago (07/01/2024)
Date of experience: 01/2024

Overall experience is good.But you should renovate your rooms, furniture and bed...

Dear Valued Guest,

Thank You for sharing your feedback about your experience at Baross City Hotel***.

We are delighted that You had an overall good stay and truly appreciate your suggestions. Since your visit, Baross City Hotel*** has undergone exciting renovations, including expanding the breakfast area to offer more space and comfort for our Guests. Furthermore, we have introduced additional hot meal options to enhance your dining experience. Moreover, our rooms and furniture have been refurbished to ensure an even more enjoyable and comfortable stay.

Our Team looks forward to welcoming You back to experience these upgrades firsthand!

With best regards,
Baross City Hotel***
No Public Name
Reviewed: 3 years ago (07/01/2024)
Date of experience: 01/2024

Muy bien comunicado , Justo enfrente de la estación de metro .

Dear Valued Guest,

Thank You for highlighting the convenience of Baross City Hotel***'s location in your feedback.

We take great pride in offering our Guests an excellent facility situated in the heart of Budapest, just a 2-minute walk from Keleti Station. Furthermore, our proximity to various public transport options makes it effortless for Guests to reach the historical center within just a few stops.

It is reassuring You found our connectivity a valuable aspect of your stay. We look forward to hosting You again on your next visit to our vibrant city.

With kind regards,
Baross City Hotel***
By Jelena Paunović
Reviewed: 3 years ago (05/01/2024)
Date of experience: 01/2024

Very good

Dear Valued Guest,

Thank You for sharing your feedback and for your kind words about Baross City Hotel***.

We are delighted to hear that You enjoyed your stay and appreciated our breakfast offerings. Furthermore, your suggestion to include small-cubed cheese, such as feta, is greatly valued, and we will certainly consider it as we continuously strive to enhance our Guest experience.

Comments like yours help us improve and tailor our services to better meet our Guests' expectations. Our Team looks forward to welcoming You back for another memorable visit.

With warm regards,
Baross City Hotel***
By Kostas
Reviewed: 3 years ago (05/01/2024)
Date of experience: 12/2023

Guest has not commented on review

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your valuable feedback.

First and foremost, we are glad You have found the cleanliness, breakfast, and service to be great overall. On the other hand, we regret to hear that the room did not meet your expectations compared to the images online. It is our utmost priority to ensure that the content we display is accurate and relatable.

Rest assured, we have reviewed our platforms and are proud to share that our facility, including the rooms, has undergone significant refurbishments and a comprehensive renovation to enhance the overall Guest experience. Should You have specific room preferences in the future, please do not hesitate to inform our Reception Team, and we will make every effort to accommodate your request, subject to availability.

With warm regards,
Baross City Hotel***
By ola
Reviewed: 3 years ago (04/01/2024)
Date of experience: 01/2024

Guest has not commented on review

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