Baross Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 10,022 reviews across 16 portals
:
By Willy Rasewsky
Reviewed: 3 years ago (27/05/2023)
Date of experience: 05/2023

Ein sehr interessantes Hotel. Tiefer Innenhof und schöne Zimmer. Die Beschilderung zur Rezeption ist dürftig und müsste verbessert werden. Im unteren Eingangsbereich und an den Fahrstühlen könnte eine hellere Beleuchtung installiert werden

Dear Valued Guest,

Thank you for taking the time to share your experience. We are delighted to hear that you found our hotel interesting and had nice rooms.
We always strive to provide excellent service and a comfortable stay for our Guests, and thank you for bringing your concerns to our attention. We hope that you will visit us again in the future so that we can provide a better experience for you.

With kind regards,
Baross City Hotel
No Public Name
Reviewed: 3 years ago (24/05/2023)
Date of experience: 05/2023

ik was op doorreis en heb er enkel overnacht en ontbeten ben in het midden van de nacht goed ontvangen en het ontbijt was perfect

Dear Valued Guest,

Thank you very much that you took the time to share your wonderful review with us.
We are over the moon to hear that you had a comfortable overnight stay with us and that you received a warm welcome. We are very happy to hear that you loved our perfect breakfast and hope you had a smooth and enjoyable journey. We look forward to welcoming you again soon.

With kind regards,
Baross City Hotel
No Public Name
Reviewed: 3 years ago (23/05/2023)
Date of experience: 05/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (22/05/2023)
Date of experience: 05/2023

I would like to thank the very professional and plesant persons at the reception desk. Thanks to their hospitality, my impression for the hotel is the good one. Also, the location is pretty good,althoug the entrance area is very dirty. Please speak with your cleaning staff and explain that they are very loud and that could disturb the quests who want to enjoy the stay in the hotel.

Dear Valued Guest,

Firstly thank you for taking the time to let us know about your experience with us and for choosing to stay with us. We are happy to hear that you appreciated the professionalism and pleasantness of our reception staff. We are glad that they made a good impression on you and that you enjoyed our hotel’s convenient location. We apologize for the inconvenience caused by the cleaning staff being loud. We will make sure to address these issues with our staff and improve our facilities and services. We are pleased that you liked our breakfast and we hope you had a wonderful stay in our hotel. We trust to have the opportunity to welcome you back in our property upon your next visit in Budapest.

With kind regards,
Baross City Hotel
No Public Name
Reviewed: 3 years ago (22/05/2023)
Date of experience: 05/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (15/05/2023)
Date of experience: 05/2023

Bardzo pozytywne wrażenia z pobytu. Pokój w pełni odpowiadał oczekiwaniom, a jego stan i wyposażenie były zgodne z opisem. Mieliśmy szczęście dostać pokój z oknami na dziedziniec, więc noce były bardzo ciche. Śniadania bardzo ale to bardzo smaczne. Każdy wybredny niejadek znajdzie coś dobrego dla siebie. Duże urozmaicenie sprawia, że naprawdę nietrudno codziennie komponować sobie inne śniadaniowe menu. Personel bardzo miły i uprzejmy, szczególnie męska jego część na recepcji pomocna i cierpliwa wobec moich prób mówienia po węgiersku. Bardzo dobry kontakt mailowy - uzyskałem odpowiedź na wszystkie pytania wysłane jeszcze przed wyjazdem.

Dear Valued Guest,

Thank you for your kind words and for taking the time to review us. It is an honor for us to have you as our Guest. We are pleased that you managed to get a room with windows to the courtyard. Depending on availability, of course, we also try to provide a room that suits our Guests as much as possible in case of a prior request. We are grateful that you especially highlighted our breakfast, we will certainly consider your suggestion regarding this, thank you for letting us know. We are also warmed by the fact that you were satisfied with the helpfulness and politeness of our colleagues. We would like to thank you again for your feedback, which we appreciate very much, as all this contributes to our continuous development. We hope that we can welcome you again as our Guest in our hotel in the near future.

With kind regards,
Baross City Hotel
By Nino
Reviewed: 3 years ago (07/05/2023)
Date of experience: 05/2023

If the hotel was a little modern It would be great

Dear Valued Guest,

Thank you for your feedback and for choosing our hotel. We are happy to hear that you had a great stay. We appreciate your suggestion and we are always looking for ways to improve our facilities and services. We hope you still enjoyed your stay and we would love to see you again soon.

With kind regards,
Baross City Hotel
No Public Name
Reviewed: 3 years ago (07/05/2023)
Date of experience: 05/2023

Guest has not commented on review

By Vivienne Harlow
Reviewed: 3 years ago (07/05/2023)
Date of experience: 05/2023

Good
The out side of the hotel and foyer could do with sprucing up and painting to make it more welcoming

Dear Valued Guest,

Thank you for sharing your feedback with us. We are happy to hear that you had a good stay and enjoyed our breakfast as well. We appreciate your suggestion about sprucing up and painting the outside of the hotel and the foyer. We are always looking for ways to improve our facilities and services and we will take your comment into consideration. We hope to see you again soon and offer you an even better experience.

With kind regards,
Baross City Hotel
By San
Reviewed: 3 years ago (01/05/2023)
Date of experience: 04/2023

Like and thanks much to the very friendly staff (both breakfast service and reception counter), centralised location and spacious room.

Dear Valued Guest,

It is a great pleasure to read your kind words about our team and our hotel. Your review shows, that You value our Passion, Hospitality and Efforts at Baross City Hotel.
We are also grateful to you for highlighting our hotel’s great location and the spacious room. We are glad that you had a pleasant experience during your stay and we hope that you will choose our hotel for your next visit to Budapest.

With kind regards,
Baross City Hotel
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