Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 3,963 reviews across 10 portals
:
No Public Name
Family
40-49 years
Reviewed: 5 weeks ago (13/10/2025)
Date of experience: 10/2025

Overall great experience

Dear Sir,
We sincerely thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed the spacious size of your room and our central location. We are particularly touched by your feedback on the cleanliness and friendliness of our team.
We look forward to welcoming you back to the Mirabeau.
Kind regards.
Joris Barbotin
Director
By Rachel Kurz
Alone
60-69 years
Reviewed: 5 weeks ago (12/10/2025)
Date of experience: 10/2025

j'etais très satisfaite

Chère Madame Kurz,
Je vous remercie vivement pour votre excellente évaluation et pour la confiance que vous nous avez accordée lors de votre récent séjour au Mirabeau.
Nous sommes ravis d’apprendre que vous avez été pleinement satisfaite, notamment grâce à la qualité de la chambre, à notre emplacement privilégié au cœur de Lausanne, ainsi qu’à la propreté et à l’accueil réservé par notre équipe.
Nous avons bien pris note de votre remarque concernant le coffre-fort dans la chambre. Même si cela n’a pas eu d’impact sur le confort de votre séjour, nous vous remercions de l’avoir signalé.
Nous espérons vous accueillir à nouveau très prochainement au Mirabeau.
Bien à vous.
Joris Barbotin
Directeur
No Public Name
Couple
60-69 years
Reviewed: 6 weeks ago (07/10/2025)
Date of experience: 10/2025

Very relaxing. Much better facility than the other hotels we stayed at in the last two weeks. Great location to use the transit system

Dear Sir,
Thank you very much for your excellent feedback.
We are delighted to hear that you found our facilities particularly pleasant and relaxing compared to other establishments you have visited recently.
We are also pleased that the hotel's location, with easy access to public transportation, as well as the cleanliness of the room and the friendliness of the staff, contributed to making your stay a most enjoyable one.
Kind regards
Joris Barbotin
Director
No Public Name
Alone
70-79 years
Reviewed: 6 weeks ago (06/10/2025)
Date of experience: 10/2025

Well presented hotel, but the noise from the adjacent bathroom room put me off staying at Mirabeau again. My son and granddaugher live in Lausanne so I visit every 2 months. i have been staying elsewhere but thought i would try the Mirabeau. I'm not sure I will stay with you again.

Dear Madam,
Thank you for taking the time to share your impressions following your stay with us. We are delighted that you enjoyed the presentation of our hotel as well as the cleanliness, location, and courtesy of our team.
We are sincerely sorry to hear that the noise from the neighboring room disturbed your comfort. We have taken note of your comment regarding soundproofing, and we regret that this had an impact on your experience with us.
We greatly value your feedback, which helps us to continuously improve our services to best satisfy our guests during their visits to Lausanne.
When you come back, don't hesitate to book directly with us. You'll get a better rate, and we'll make sure you get a quiet room.
Kind regards
Joris Barbotin
Director
By Diego Fasciati
Business
50-59 years
Reviewed: 6 weeks ago (06/10/2025)
Date of experience: 10/2025

Very pleasant experience, friendly and relaxed atmosphere, would book again.

Dear M. Fasciati,
Thank you very much for your excellent review and feedback.
We are delighted to hear that you had a pleasant stay and that you enjoyed the friendly atmosphere, the cleanliness and comfort of your room.
We are also pleased to know that you were impressed by the kindness and professionalism of the team, whether at the reception desk, at breakfast, or at the bar.
We sincerely hope to have the pleasure of welcoming you back on your next visit to Lausanne.
Kind regards
Joris Barbotin
Director
By Craig Robinson
Couple
60-69 years
Reviewed: 6 weeks ago (06/10/2025)
Date of experience: 10/2025

We had a very nice stay at Hotel Mirabeau. It is a particularly charming and attractive hotel in central Lausanne, just a few minutes walk from the train station. We would certainly stay there again.

Dear Mr. Robinson,
We would like to thank you very much for sharing your positive experience at the Hotel Mirabeau.
It is a great pleasure to hear that you enjoyed the charm and central location of our establishment, close to the train station.
We are delighted that your stay has made you want to come back.
Kind regards
Joris Barbotin
Director
By K Colin
Business
60-69 years
Reviewed: 6 weeks ago (05/10/2025)
Date of experience: 10/2025

Great! I love the hotel and stay every time I’m in town.

Good morning,
Thank you so much for your great review and for your loyalty.
We have taken note that you particularly appreciated the comfort of your room and the friendliness of the front office team.
We look forward to hosting you back in the near future.
Kind regards
Joris Barbotin
Director
No Public Name
Business
30-39 years
Reviewed: 6 weeks ago (05/10/2025)
Date of experience: 10/2025

Very good hotel and staff

Good morning,
Thank you so much for your great review and comments.
We have taken note that you particularly appreciated the professionalism of the team.
We look forward to hosting you back in the near future.
Kind regards
Joris Barbotin
Director
By silvio Grasso
Business
70-79 years
Reviewed: 6 weeks ago (02/10/2025)
Date of experience: 10/2025

Molto contento; servizio e cortesia eccellenti

Cher Monsieur Grasso,
Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience positive. C’est un plaisir d’apprendre que notre accueil et la qualité du service ont été à la hauteur de vos attentes.
Nous apprécions également vos évaluations sur différents aspects de votre séjour, ce qui nous aide à continuer à nous améliorer chaque jour.
Nous nous réjouissons de vous accueillir à nouveau au Mirabeau.
Bien à vous.
Joris Barbotin
Directeur
By Hueber
Family
70-79 years
Reviewed: 6 weeks ago (02/10/2025)
Date of experience: 09/2025

Déjà venus il y a de nombreuses années et famille il y a peu. Nous reviendrons pour l’amabilité du personnel / rapport qualité prix et emplacement

Cher Monsieur,
Je vous remercie sincèrement pour votre excellente évaluation et pour la confiance renouvelée que vous témoignez à notre établissement au fil des années.
Nous sommes ravis d’apprendre que votre séjour a été marqué par l’accueil attentionné de notre équipe ainsi que par la qualité de nos services, du surclassement de la première nuit à l’adaptation de nos prestations pour répondre à vos besoins. Il est également gratifiant de savoir que l’emplacement central et la proximité de la gare vous ont apporté satisfaction.
Votre remarque concernant le rapport qualité/prix, notamment pour les chambres sans vue sur le lac, a bien retenu notre attention.
Nous nous réjouissons d’ores et déjà de vous accueillir à nouveau lors de votre prochain séjour à Lausanne.
Bien à vous.
Joris Barbotin
Directeur
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