Best Western Up Hotel **** hotel logohotel logo
Our Customer Satisfaction Index
85%

"Excellent"

Based on 1,394 reviews across 9 portals
:
By Alexis
Leisure traveler
20-29 years
4 days ago (12/10/2017)

Hôtel situé au centre de Lille, chaleureux et bien entretenu, idéal pour un week-end

Location





5 / 5.0
Room





4 / 5.0

Chambre correcte mais Oreillers pas très confortables et bruits de pas de la chambre de l étage superieur

Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0

Personnel très aimable et souriant

Price





5 / 5.0
Breakfast





5 / 5.0

Des produits locaux, du jus d orange pressé et un buffet de mets de qualité

By Anonymous
Leisure traveler
40-49 years
4 weeks ago (17/09/2017)

Très bon séjour. Hotel bien placé, chambre moderne, bien isolée, confortable.

Location





4 / 5.0

Très pratique, juste à coté de la gare

Room





4 / 5.0

Chambre moderne et agréable

Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0

Personnel très serviable

Price





4 / 5.0
By PL
Business traveler
50-59 years
5 weeks ago (14/09/2017)

chambre comfortable et silencieuse. salle de bain esthétique et fonctionnelle

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
5 weeks ago (11/09/2017)

Overall experience was very good. We enjoyed our stay.

Location





4 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0

Receptionist very friendly

Price





4 / 5.0
Breakfast





5 / 5.0

Good choice of food

Bar





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
7 weeks ago (30/08/2017)

Muy buen servicio del personal, dificil llegar en coche

Location





4 / 5.0

Es dificil llegar en coche

Room





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
Bar





4 / 5.0
By LEPAGE
Leisure traveler
40-49 years
7 weeks ago (30/08/2017)

Arrivée tardive avec un accueil exemplaire. Personnel attentionné et sympathique

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
30-39 years
7 weeks ago (28/08/2017)

Overall very dissatisfied. I am glad i was most of the time out, because the room felt like a cave.

Location





4 / 5.0
Room





1 / 5.0

Very small for a family of 4. Bathroom outdated. Toilet paper was not replaced. Hairdryer fell apart. Douche was leaking. Very hot inside the room. Especially if one does not want to turn the airco on, because it makes the kids sick. Ver noisy, because of the loud people at the bar.

Cleanliness





3 / 5.0
Staff friendliness





4 / 5.0
Price





1 / 5.0

Definitely not worth the money.

By DEBIEVRE
Leisure traveler
50-59 years
2 months ago (24/08/2017)

BIEN MAIS PREFERE LES ETAGES TRES PROPRE LITERIE CONFORTABLE

Location





5 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





4 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
By Batik
Leisure traveler
30-39 years
2 months ago (06/08/2017)

Très bonne expérience avec des prestations de qualité

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0

Top

By molly s.
Leisure traveler
50-59 years
3 months ago (20/07/2017)

We enjoyed our stay in Lille and the location of this hotel. Although the room was small, it was clean and the staff was great.

Location





5 / 5.0

easy to walk to all the major sites

Room





4 / 5.0

small for three people and it was a "triple superior room"

Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0

very friendly and helpful staff

Price





3 / 5.0
Back to Top CERTIFICATE what's this?