Best Western Up Hotel **** hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 1,506 reviews across 12 portals
:
By Anonymous
Couple
40-49 years
Reviewed: 3 days ago (17/02/2019)
Date of experience: 02/2019

Tout simplement parfait, bel accueil, belle chambre, rien à redire

Location





100 %
Room





100 %
Cleanliness





100 %
Staff friendliness





100 %
Price





80 %
By Anonymous
Couple
60-69 years
Reviewed: 3 days ago (17/02/2019)
Date of experience: 02/2019

Bien mais enquête demande trop de texte...quand tout va bien

Location





80 %
Room





80 %
Cleanliness





80 %
Staff friendliness





100 %
Price





80 %
By Anonymous
Friends
30-39 years
Reviewed: 5 days ago (15/02/2019)
Date of experience: 02/2019

TRES BIEN PROCHE DU CENTRE VILLE TRES PROPRE ET SUPER PETIT DEJEUNER

Location





100 %
Room





100 %
Cleanliness





100 %
Staff friendliness





80 %
Price





80 %
By Fabienne
Friends
40-49 years
Reviewed: 1 week ago (11/02/2019)
Date of experience: 02/2019

Parfait. Calme, proprete, accueil. A refaire

Location





100 %
Room





100 %

Tput

Cleanliness





100 %
Staff friendliness





100 %
Price





100 %
By Khatib Chahidi ( merci de ne..
Couple
50-59 years
Reviewed: 2 weeks ago (06/02/2019)
Date of experience: 02/2019

le choix des produits est bien, le renouvellement du buffet aussi

Location





80 %
Room





100 %

spacieuse pour une up

Cleanliness





100 %

rien a dire c'était parfait

Staff friendliness





100 %

un personnel discret, toujours attentif.

Price





100 %

c'était un cadeau

By Lauren T.
Business travelers
30-39 years
Reviewed: 3 weeks ago (27/01/2019)
Date of experience: 01/2019

Terrible. You were closed when I arrived. No one was there to let me after ringing the bell and calling the help line. No answer, no help, no room for me. Disappointed is an understatement. I was left in the snow without a hotel room. Please contact me for a complete refund.

Location





20 %

Be available to let your guests check-in

Room





20 %

Be available to let your guests check-in

Cleanliness





20 %

Be available to let your guests check-in

Staff friendliness





20 %

Be available to let your guests check-in

Price





20 %

Be available to let your guests check-in

By Jean
Business travelers
70-79 years
Reviewed: 4 weeks ago (25/01/2019)
Date of experience: 01/2019

Hotel bien situé, personnel accueillant, chambre agréable

Location





80 %
Room





80 %
Cleanliness





80 %
Staff friendliness





100 %
Price





80 %
By Anonymous
Couple
60-69 years
Reviewed: 4 weeks ago (22/01/2019)
Date of experience: 01/2019

Accueil très chaleureux dans cet hôtel très bien situé pour découvrir Lille

Location





100 %
Room





100 %
Cleanliness





100 %
Staff friendliness





100 %
Price





100 %
By Anonymous
Couple
60-69 years
Reviewed: 5 weeks ago (15/01/2019)
Date of experience: 01/2019

Très sympathique et surtout très bien situé.

Location





100 %

Proche du centre

Room





100 %
Cleanliness





100 %
Staff friendliness





100 %
Price





100 %
By Anonymous
Business travelers
40-49 years
Reviewed: 6 weeks ago (06/01/2019)
Date of experience: 01/2019

Très bon hôtel. Tres bien situé (proche de la gare Lille Flandres). Personnel très agréable. Chambre spacieuse et propre.

Location





100 %
Room





80 %
Cleanliness





100 %
Staff friendliness





100 %
Price





80 %
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