Best Western Up Hotel **** hotel logohotel logo
Our Customer Satisfaction Index
85%

"Excellent"

Based on 1,373 reviews across 9 portals
:
By Batik
Leisure traveler
30-39 years
2 weeks ago (06/08/2017)

Très bonne expérience avec des prestations de qualité

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0

Top

By molly s.
Leisure traveler
50-59 years
4 weeks ago (20/07/2017)

We enjoyed our stay in Lille and the location of this hotel. Although the room was small, it was clean and the staff was great.

Location





5 / 5.0

easy to walk to all the major sites

Room





4 / 5.0

small for three people and it was a "triple superior room"

Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0

very friendly and helpful staff

Price





3 / 5.0
By Hugh H.
Leisure traveler
60-69 years
6 weeks ago (11/07/2017)

Room was very comfortable, beds especially so. Staff were extremely helpful and attentive.

Location





4 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





4 / 5.0
Bar





4 / 5.0
By Anonymous
Business traveler
40-49 years
7 weeks ago (03/07/2017)

Excellent, RAS, personnels accueillants, chambres comme sur les photos... Je recommande.

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
2 months ago (05/06/2017)

Très bonne, personnel au top , très serviable,la personne a l'accueil nous a procuré les tickets de tram sous une pluie torrentielle.

Location





5 / 5.0
Room





4 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





4 / 5.0
By Mora
Leisure traveler
30-39 years
2 months ago (05/06/2017)

Super emplacement vraiment super, personnes sur place agréable et avec le beau temps en plus...

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





5 / 5.0
By Anonymous
Leisure traveler
70-79 years
3 months ago (26/05/2017)

Excellent accueil, bons conseils pour les visites, gentillesse de tout le personnel

Location





5 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Bar





5 / 5.0
By Sakponou
Leisure traveler
40-49 years
3 months ago (21/05/2017)

Nous avons passé un très bon moment dans cet hôtel. On reviendra...

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
Bar





5 / 5.0
By Rodney F.
Leisure traveler
60-69 years
3 months ago (11/05/2017)

A very welcoming arrival with no unnecessary formality, followed by very friendly help from all members of staff throughout our brief stay. The room was very comfortable and clean, and the decor throughout the hotel was excellent. One nice touch was the record turntable in the bar.

Location





3 / 5.0

Brilliantly situated for the two stations we needed to use during our visit. Looses a mark or two for the immediate surroundings outside. Good location for easy access to all parts of the town.

Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Bar





5 / 5.0
By Ludwig
Leisure traveler
50-59 years
3 months ago (07/05/2017)

Réservation satisfaisante et professionnelle

Location





4 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Bar





4 / 5.0
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