BEYOND by Geisel hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 1,260 reviews across 8 portals
:
No Public Name
Couple
40-49 years
Reviewed: 3 days ago (14/12/2025)
Date of experience: 12/2025

Sehr gute Lage, leider Zimmer mit Hofblick, Wartezeit beim Frühstück.

Lieber Herr Witz,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Es freut uns sehr, dass Ihnen unsere zentrale Lage gefallen hat.

Gleichzeitig bedauern wir, dass Sie mit dem Zimmerblick sowie der Wartezeit beim Frühstück nicht vollständig zufrieden waren. Ihre Hinweise nehmen wir sehr ernst und werden diese intern besprechen, um unseren Service weiter zu verbessern. Gerne beraten wir unsere Gäste bei einem nächsten Aufenthalt auch vorab zu alternativen Zimmerkategorien.

Wir würden uns freuen, Sie bei einer weiteren Gelegenheit erneut bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen,
Ihr BEYOND by Geisel Team
By Jill
Family
60-69 years
Reviewed: 4 days ago (13/12/2025)
Date of experience: 11/2025

We loved our stay and would highly recommend this hotel to other travelers!

Dear Mrs. Marconi,
Thank you very much for your kind words and for recommending our hotel!
We are delighted to hear that you loved your stay with us. Your positive feedback truly means a lot to our entire team and motivates us to continue providing the best possible service. We hope to have the pleasure of welcoming you back again soon.

Warm regards,
Your BEYOND by Geisel
By Nancy, Carl and Jack Forsberg
Family
60-69 years
Reviewed: 5 days ago (12/12/2025)
Date of experience: 12/2025

The staff went over and above anything we could have hoped for. They were so very kind! They made it hard to leave! We will definitely be back and have told so many people about your hotel! One of our very favorites!!!

Dear Family Forsberg,
thank you so much for your lovely review! We’re absolutely thrilled to hear how much you enjoyed your stay and that our team made you feel so welcome. Your kind words truly mean a lot to all of us.

We’re so happy to know you plan to come back — and thank you for recommending us to others! We can’t wait to welcome you again and make your next visit just as special.

Warm wishes from Munich,
Your BEYOND by Geisel Team
By Beat
Couple
60-69 years
Reviewed: 6 days ago (11/12/2025)
Date of experience: 12/2025

Sehr schönes Hotel an Toplage. Äusserst freundliches und zuvorkommendes Personal.

LIeber Herr Trachsel,

vielen Dank für Ihre freundlichen Worte. Es freut uns sehr, dass Ihnen unsere Toplage und das zuvorkommende Personal gefallen haben.
Wir würden uns freuen, Sie bald wieder bei uns am Marienplatz willkommen zu heißen.

Mit besten Grüßen,
Ihr BEYOND Team
No Public Name
Couple
60-69 years
Reviewed: 1 week ago (08/12/2025)
Date of experience: 12/2025

We thoroughly enjoyed our stay. It was a perfect location for the Christmas markets. The staff were all very helpful and friendly. It was quite an expensive stay and in relation to the TV, I would expect at least one English speaking channel that wasn't just news-related as sometimes relaxing with a film is part of the holiday experience.

Dear Mrs. Palmer,
thank you very much for taking the time to share your experience with us. We’re delighted to hear that you thoroughly enjoyed your stay and that our location was ideal for exploring the Christmas markets. It’s also wonderful to know that our team’s friendliness and helpful service made your visit even more enjoyable.

Thank you as well for your feedback regarding the television channels. We fully understand that relaxing with a film can be an important part of a holiday, and we’re sorry that this option was limited during your stay. Please rest assured that we are reviewing our English-language entertainment offering to better meet guest expectations.

We truly appreciate your comments and hope to have the pleasure of welcoming you back again in the future.

Warm regards,
Your BEYOND Team
By D. Smith we stayed in room 5.
Couple
60-69 years
Reviewed: 1 week ago (08/12/2025)
Date of experience: 12/2025

The staff and housekeeping was top notch. I can’t wait to come back

Dear Mr. Smith,
thank you so much for your kind words. We’re thrilled to hear that our staff and housekeeping made such a positive impression on you. It means a lot to us!
We can’t wait to welcome you back and make your next stay just as enjoyable.

Warm regards from Munich,
Your BEYOND Team
No Public Name
Couple
50-59 years
Reviewed: 1 week ago (07/12/2025)
Date of experience: 12/2025

We have a wonder stay at Beyond. The accommodations and food was perfect. Staff was lovely. The location was super.

Dear Mr. Marvan,

thank you very much for your wonderful feedback. We are delighted to hear that you had such an enjoyable stay with us at Beyond. It’s great to know that you loved the accommodations, the food, and especially our staff. We are also happy that the location contributed to a perfect experience.

We truly appreciate your kind words and hope to welcome you back again soon.
Warm regards,
Your BEYOND Team
No Public Name
Couple
60-69 years
Reviewed: 2 weeks ago (03/12/2025)
Date of experience: 11/2025

Very good except for lack of transparency. After ordering a beverage a bill was not presented

Dear Mr. Schneider,

thank you very much for sharing your feedback with us. We are pleased to hear that you were very satisfied with your stay overall.

At the same time, we sincerely apologize for the lack of transparency regarding your beverage order. We truly appreciate your comments and hope to have the pleasure of welcoming you back, offering you a fully seamless experience next time.

Warm regards,
Your BEYOND by Geisel Team
No Public Name
Business
60-69 years
Reviewed: 2 weeks ago (03/12/2025)
Date of experience: 12/2025

Hier fühle ich mich geborgen. Wie zu Hause. Besser geht es nicht.

Lieber Herr Huber,

herzlichen Dank für Ihre wunderbaren Worte und dafür, dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Es ist für uns das größte Kompliment, dass Sie sich bei uns geborgen und wie zu Hause fühlen. Genau dieses Gefühl möchten wir unseren Gästen vermitteln.

Wir freuen uns sehr darauf, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen – jederzeit herzlich willkommen.

Mit den besten Grüßen
Ihr BEYOND by Geisel Team
By Lynn Eanes
Couple
60-69 years
Reviewed: 2 weeks ago (02/12/2025)
Date of experience: 11/2025

The Beyond is a fabulous small hotel. Excellent location. Super friendly and helpful staff. Wonderful and comfortable rooms. Awesome atmosphere. It’s our favorite place to stay when visiting Munich. Well worth the price.

Dear Ms. Eanes,
Thank you very much for your positive feedback. We are pleased to know that our central location, attentive staff, and comfortable rooms contributed to an excellent stay. Your recognition as your favorite place to stay in Munich is greatly appreciated.
We look forward to hosting you again in the near future.

Kind regards from Munich,
Your BEYOND by Geisel Team
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