BEYOND by Geisel Hotel Logohotel logo
Public Reviews Score
94%

"Sehr zufrieden"

Basierend auf 1.240 Bewertungen auf 8 Portalen
:
Von Paul
Freunde
50-59 Jahre
Bewertung abgegeben: vor 6 Wochen (04.10.2025)
für den Zeitraum: 10.2025

The bed was far too soft and asked if something could be done; it was still too soft. Thought when we checked in that we were told coffee and tea, and snacks were complimentary. On Checking out, charged for them. Got a package sent to me and asked. Receptionist told me nothing received. After a few phone calls, I returned to advise it had been. The staff then went to Check the mailbox, and there was my package. Very disappointed with this hotel. As iPrefer member, then very disappointed.

Kein öffentlicher Name
Paar
40-49 Jahre
Bewertung abgegeben: vor 7 Wochen (30.09.2025)
für den Zeitraum: 09.2025

Our stay in Munich was absolutely stunning from start to finish. The hotel exceeded our expectations in almost every way. The rooms were beautifully designed, the atmosphere was welcoming, and the views were simply breathtaking — waking up to that scenery was a highlight of our trip.

The service was attentive, the amenities well thought out, and we truly loved everything about the property. It felt like a perfect blend of comfort and luxury, and it really made our time in Munich special.

However, the bathroom layout was a significant drawback. The design of the door and overall setup made it inconvenient to use. Given the level of the hotel and the price per room, it was disappointing that such a basic element was not executed to a higher standard. For a property of this caliber, we expected much better.

Overall, we would still recommend this hotel to anyone visiting Munich. It’s a gem with unforgettable views and an exceptional atmosphere — just be prepared for a bathroom design that doesn’t quite match the rest of the hotel’s excellence.

Dear Mr.Sammur,

Thank you very much for taking the time to share such detailed feedback. We are delighted to hear that your stay in Munich was so memorable and that you enjoyed the beautifully designed rooms, welcoming atmosphere, breathtaking views, and attentive service. Creating a blend of comfort and luxury for our guests is always our goal, and it is wonderful to know that we succeeded in making your time with us special.

At the same time, we sincerely appreciate your constructive comments regarding the bathroom layout. Please accept our apologies for any inconvenience this caused. Your observations are invaluable, and we will carefully review them to ensure that future improvements meet the high standards our guests expect.

We are grateful for your recommendation and hope to have the pleasure of welcoming you back to Munich for an even more seamless experience in the future.

Warm regards from Munich,
Your BEYOND by Geisel Team
Von Bob Hall
Paar
60-69 Jahre
Bewertung abgegeben: vor 7 Wochen (27.09.2025)
für den Zeitraum: 09.2025

Very Nice modern boutique hotel in the perfect location.
The staff was great! Made our brief stay very enjoyable.

Dear Mr. Hall,

Thank you for your kind words. We are delighted that you enjoyed our modern boutique hotel and its perfect location, and that our team made your brief stay so enjoyable. Providing attentive and memorable service is always our priority.

We look forward to welcoming you back for another wonderful visit in our BEYOND.

All the best from Munich from the entire team
Kein öffentlicher Name
Paar
60-69 Jahre
Bewertung abgegeben: vor 2 Monaten (23.09.2025)
für den Zeitraum: 09.2025

Service was excellent except the night a fire alarm went off in an adjacent building which triggered the alarm in our building, The night manager obviously was not trained to handle such a situation. He really did not know what to do and after the “all clear” from the fire department, how to turn off the alarm that continued to ring. Fortunately no one staying there that night panicked and we guided ourselves down the staircase. Definitely there needs to be emergency procedures in place to prevent such confusion in the future. We loved staying at this hotel. Marienplatz is the center of alot of activities so we reserved a junior suite with a wonderful view of the platz and the glockenspiel. The windows are at least double paned (if not triple paned) so noise is not an issue….even though we were there during the beginning of Oktoberfest with lots of people visiting the area. I met other travelers staying in good hotels in the area, and they had noise problems when trying to sleep. We did not. The hotel has a secure door to enter from and staff always greeted us with smiles on their faces to ensure they recognized us. Felt safe. Had snacks always available for free and fruited water readily available. Didn’t eat breakfast there, but did have them prepare one dinner meal which was very good. Yes, it is expensive but a nice splurge if you need the convenience to the old town of Munich and very easy access to the S-bahn to get to the airport.

Dear Mrs. Lawhorn,

Thank you for taking the time to share your experience. We are thrilled that you enjoyed your stay, especially the junior suite with its stunning view of Marienplatz and the Glockenspiel, as well as the quiet comfort of your room and the attentive service from our team. We are also pleased that our amenities and central location contributed to a safe and enjoyable visit during Oktoberfest.

We sincerely apologize for the disruption caused by the fire alarm and for any uncertainty during the situation. Your feedback regarding emergency procedures is invaluable, and we will ensure our team is better prepared for similar events in the future.

We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay.

Warm regards,
Your BEYOND by Geisel
Kein öffentlicher Name
Paar
50-59 Jahre
Bewertung abgegeben: vor 2 Monaten (22.09.2025)
für den Zeitraum: 09.2025

Very good

Kein öffentlicher Name
Paar
Bewertung abgegeben: vor 2 Monaten (19.09.2025)
für den Zeitraum: 09.2025

Excellent location and wonderful staff. Room was too warm at night and temperature could not be reduced below 18’, plus an explanation that the thermostat won’t work if the window was open would have been helpful. Bed comfortable, duvet and pillows were fluffy and quite warm.

Dear Mrs. McCallum,

Thank you for sharing your experience. We’re delighted that you appreciated our prime location, attentive staff, and the comfort of your bed and bedding.

We regret the inconvenience with the room temperature and appreciate your suggestion regarding the thermostat guidance. We will ensure clearer instructions are provided so guests can easily adjust the temperature in the future.

We look forward to welcoming you back for another enjoyable stay.
Your BEYOND Team
Von Peter Brook
Paar
70-79 Jahre
Bewertung abgegeben: vor 2 Monaten (14.09.2025)
für den Zeitraum: 09.2025

Hotel is very well located. The entrance is underwhelming. Our room lacked a magnifying (makeup) mirror which had been requested.

Von Martin Mayr
Einzelperson
60-69 Jahre
Bewertung abgegeben: vor 2 Monaten (13.09.2025)
für den Zeitraum: 09.2025

Ein sensationelles Haus in perfekter Lage mit tollem Personal....aber das Alles haben sie ja schon oft gehört.
Hoher Preis. Es ist jeden einzelnen Euro wert. DANKE

Lieber Herr Mayr,

herzlichen Dank für Ihre großartige Rückmeldung und die wertschätzenden Worte! Es freut uns außerordentlich, dass Sie sowohl die Lage unseres Hauses als auch das Engagement unseres Teams als besonders hervorheben. Solche Rückmeldungen sind eine wunderbare Bestätigung für uns und was wir täglich leisten.

Dass Sie trotz des hohen Preises den Wert Ihres Aufenthalts als absolut gerechtfertigt empfunden haben, bedeutet uns sehr viel. Ihr Lob motiviert das gesamte Team, unseren Gästen auch weiterhin einzigartige Erlebnisse zu bieten.

Wir danken Ihnen für Ihr Vertrauen und hoffen, Sie bald wieder bei uns im BEYOND by Geisel begrüßen zu dürfen.

Herzliche Grüße,
Jana
Kein öffentlicher Name
Paar
30-39 Jahre
Bewertung abgegeben: vor 2 Monaten (12.09.2025)
für den Zeitraum: 08.2025

Positives
Very good, helpful staff who helped with everything we needed. Geat room with nice fittings, we enjoyed having the huge bath, terrace and extra bathroom, extras at reception are a nice bonus. Lovely and quiet too, minus the church bells and glockenspiel that seem to go on forever at random times!

Negatives
The minibar is small and warm, not particularly useful if you like to buy your own drinks or food.

The mattress seems to be memory foam and so had the physical depressions of other guests, not comfortable and we didn't sleep well.

Tiny towels.

Would definitely stay again if in München.

Dear Luke,

Thank you so much for your kind and detailed review!

We’re delighted to hear that you enjoyed your stay with us—especially the helpful service from our team, your spacious room with the large bath and terrace, and the little extras at reception. It's always wonderful to know our guests appreciated the peaceful atmosphere, even if the charming church bells and Glockenspiel occasionally make their presence known!

We also truly appreciate your honest feedback. We're sorry to hear the minibar and mattress didn’t quite meet your expectations - your comments are valuable and will certainly be taken into consideration as we work to continuously improve our guest experience.

Regarding the towels: we’re happy to provide larger ones upon request at any time. Please don’t hesitate to let us know during your next stay - we’ll gladly assist.

It means a lot to us that you’d choose to stay with us again when visiting Munich. We look forward to welcoming you back and hope your next visit will be even more comfortable.

Warm regards, Jana
Kein öffentlicher Name
Paar
30-39 Jahre
Bewertung abgegeben: vor 2 Monaten (08.09.2025)
für den Zeitraum: 09.2025

Exceptional! Would absolutely recommend to anyone coming to Munich!

Dear Corey,

Thank you very much for your enthusiastic feedback and the excellent review of your stay with us.

We are particularly pleased that you have such positive memories of our unique design and our commitment to service and hospitality. It means the world to us that you found the location, the comfort of your room and the overall experience outstanding.

Your praise is a wonderful motivation for the entire team and the highest honor we could wish for!

We would be delighted to welcome you back on your next visit to Munich.

Best regards,
Jana
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