BEYOND by Geisel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 1,355 reviews across 8 portals
:
No Public Name
Couple
50-59 years
Reviewed: 8 months ago (22/09/2025)
Date of experience: 09/2025

Very good

No Public Name
Couple
Reviewed: 8 months ago (19/09/2025)
Date of experience: 09/2025

Excellent location and wonderful staff. Room was too warm at night and temperature could not be reduced below 18’, plus an explanation that the thermostat won’t work if the window was open would have been helpful. Bed comfortable, duvet and pillows were fluffy and quite warm.

Dear Mrs. McCallum,

Thank you for sharing your experience. We’re delighted that you appreciated our prime location, attentive staff, and the comfort of your bed and bedding.

We regret the inconvenience with the room temperature and appreciate your suggestion regarding the thermostat guidance. We will ensure clearer instructions are provided so guests can easily adjust the temperature in the future.

We look forward to welcoming you back for another enjoyable stay.
Your BEYOND Team
By Peter Brook
Couple
70-79 years
Reviewed: 8 months ago (14/09/2025)
Date of experience: 09/2025

Hotel is very well located. The entrance is underwhelming. Our room lacked a magnifying (makeup) mirror which had been requested.

By Martin Mayr
Alone
60-69 years
Reviewed: 8 months ago (13/09/2025)
Date of experience: 09/2025

Ein sensationelles Haus in perfekter Lage mit tollem Personal....aber das Alles haben sie ja schon oft gehört.
Hoher Preis. Es ist jeden einzelnen Euro wert. DANKE

Lieber Herr Mayr,

herzlichen Dank für Ihre großartige Rückmeldung und die wertschätzenden Worte! Es freut uns außerordentlich, dass Sie sowohl die Lage unseres Hauses als auch das Engagement unseres Teams als besonders hervorheben. Solche Rückmeldungen sind eine wunderbare Bestätigung für uns und was wir täglich leisten.

Dass Sie trotz des hohen Preises den Wert Ihres Aufenthalts als absolut gerechtfertigt empfunden haben, bedeutet uns sehr viel. Ihr Lob motiviert das gesamte Team, unseren Gästen auch weiterhin einzigartige Erlebnisse zu bieten.

Wir danken Ihnen für Ihr Vertrauen und hoffen, Sie bald wieder bei uns im BEYOND by Geisel begrüßen zu dürfen.

Herzliche Grüße,
Jana
No Public Name
Couple
30-39 years
Reviewed: 8 months ago (12/09/2025)
Date of experience: 08/2025

Positives
Very good, helpful staff who helped with everything we needed. Geat room with nice fittings, we enjoyed having the huge bath, terrace and extra bathroom, extras at reception are a nice bonus. Lovely and quiet too, minus the church bells and glockenspiel that seem to go on forever at random times!

Negatives
The minibar is small and warm, not particularly useful if you like to buy your own drinks or food.

The mattress seems to be memory foam and so had the physical depressions of other guests, not comfortable and we didn't sleep well.

Tiny towels.

Would definitely stay again if in München.

Dear Luke,

Thank you so much for your kind and detailed review!

We’re delighted to hear that you enjoyed your stay with us—especially the helpful service from our team, your spacious room with the large bath and terrace, and the little extras at reception. It's always wonderful to know our guests appreciated the peaceful atmosphere, even if the charming church bells and Glockenspiel occasionally make their presence known!

We also truly appreciate your honest feedback. We're sorry to hear the minibar and mattress didn’t quite meet your expectations - your comments are valuable and will certainly be taken into consideration as we work to continuously improve our guest experience.

Regarding the towels: we’re happy to provide larger ones upon request at any time. Please don’t hesitate to let us know during your next stay - we’ll gladly assist.

It means a lot to us that you’d choose to stay with us again when visiting Munich. We look forward to welcoming you back and hope your next visit will be even more comfortable.

Warm regards, Jana
No Public Name
Couple
30-39 years
Reviewed: 8 months ago (08/09/2025)
Date of experience: 09/2025

Exceptional! Would absolutely recommend to anyone coming to Munich!

Dear Corey,

Thank you very much for your enthusiastic feedback and the excellent review of your stay with us.

We are particularly pleased that you have such positive memories of our unique design and our commitment to service and hospitality. It means the world to us that you found the location, the comfort of your room and the overall experience outstanding.

Your praise is a wonderful motivation for the entire team and the highest honor we could wish for!

We would be delighted to welcome you back on your next visit to Munich.

Best regards,
Jana
By michael goldie
Friends
60-69 years
Reviewed: 9 months ago (04/09/2025)
Date of experience: 08/2025

Very good & staff were amazing

Dear Michael,

Thank you very much for taking the time to share your impressions with us. We are delighted to read that you enjoyed your stay so much overall and that our team, in particular, left a positive impression on you.


We very much hope to welcome you back as our guest at BEYOND by Geisel soon.

Best regards from Munich,
Jana
By Don Harris
Couple
60-69 years
Reviewed: 9 months ago (03/09/2025)
Date of experience: 09/2025

The service and staff at this hotel was fantastic. Every staff member was attentive and care for our every need. The food was great and they served great cocktails. We would stay again on our next visit to Munich.

Dear Don,

We are delighted to read that you have such fond memories of our dedicated team and attentive service. Knowing that all your wishes were met is a wonderful confirmation of our daily commitment to providing our guests with a truly pleasant stay.

Your praise for the quality of our culinary offerings and cocktails means a great deal to us. It's also wonderful to hear that you felt comfortable in your room and were able to enjoy the unique Munich atmosphere.

We would be delighted to welcome you back on your next visit to Munich.

Best regards from Munich,
Jana
No Public Name
Business
60-69 years
Reviewed: 9 months ago (27/08/2025)
Date of experience: 08/2025

Just okay.

Dear Guest,

Thank you for taking the time to share your experience with us. We are sorry to hear that your stay was impacted by various technical issues, particularly with the air conditioning, windows, power outlets, and Wi-Fi connection. Your detailed and honest feedback is particularly valuable to us, as it allows us to work on targeted improvements.

We are pleased to hear that you were satisfied with the service and cleanliness. Nevertheless, we take your comments very seriously and will incorporate them into our internal quality process. The satisfaction and comfort of our guests is our highest priority.

We thank you again for your candor and would be happy to convince you of an improved experience on a future occasion.

Best regards from Munich,
Clara
By Brandy Goldsboro
Family
50-59 years
Reviewed: 9 months ago (25/08/2025)
Date of experience: 08/2025

We love it here. We won’t stay anywhere else upon our return to Munich!

Dear Brandy Goldsboro,

Thank you so much for your wonderful feedback! It means so much to us to hear that you enjoyed your stay with us so much and that BEYOND by Geisel has become your first choice in Munich.

We are especially pleased that you were completely satisfied with our rooms, cleanliness, and service. Your trust and loyalty are the greatest validation of our daily work for our entire team.

We look forward to welcoming you back on your next visit to Munich!

Warm regards,
Clara
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