BEYOND by Geisel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 1,354 reviews across 8 portals
:
By J Schiller
Couple
60-69 years
Reviewed: 10 months ago (13/07/2025)
Date of experience: 07/2025

The staff is what makes this hotel a wonderful experience. Friendly, welcoming, and helpful.

Only issue we had was building elevator was not working 2 times during our visit. Using the stairs up to the 5th floor was a little exhausting. Elevator is not owned by Beyond by Geisel, but does impact there brand.

Dear J Schiller,

Thank you so much for your thoughtful feedback! We’re thrilled to hear that our staff made your stay a memorable experience—our team truly strives to offer friendly, welcoming, and helpful service to all our guests.

We apologize for the inconvenience caused by the elevator not working during your stay. While the elevator is managed separately, we understand how this could impact your comfort, especially when staying on the higher floors. We’ll certainly address this with the responsible parties to minimize disruptions in the future.

We also appreciate your comments about the lack of drawers and limited storage space. We’re always looking for ways to improve our guests’ experience, and your input is invaluable in helping us make necessary improvements.

We hope to have the opportunity to welcome you back in the future at the BEYOND by Geisel, and we wish you the best for the remainder of your vacation!

Warm regards,
Clara
By Michael
Couple
40-49 years
Reviewed: 10 months ago (12/07/2025)
Date of experience: 07/2025

Sehr schönes Boutique Hotel

Lieber Herr Qamar,

vielen herzlichen Dank für Ihre wundervolle Bewertung und die lieben Worte.

Es freut uns sehr zu hören, dass Sie Ihre Zeit bei uns genossen haben.

Wir würden uns freuen, Sie ein weiteres Mal bei uns begrüßen zu dürfen!

Liebe Grüße, Jana
No Public Name
Business
50-59 years
Reviewed: 10 months ago (12/07/2025)
Date of experience: 07/2025

Great stay great staff

Dear Russell,

Thank you so much for your kind words and the perfect score! We're thrilled to hear that you found your stay lovely and felt welcomed by our team. Providing a friendly and inviting atmosphere is something we truly care about and it means a lot to know it made a difference in your experience. We hope to welcome you back again soon at BEYOND by Geisel!

Warm regards, Jana
By Melissa Blunck
Alone
50-59 years
Reviewed: 11 months ago (07/07/2025)
Date of experience: 06/2025

Amazing service, ambiance and location!

Dear Melissa,

Thank you very much for your review. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us. Your comments motivate us to keep improving and providing the best service possible.

Warm regards, Jana
By Ray
Family
20-29 years
Reviewed: 11 months ago (06/07/2025)
Date of experience: 07/2025

Service was top notch; actually it was better than Mandarin, Kempinski, and other 5 stars because the service was so personal. Jana did a fantastic job with breakfast in the mornings. She knew our order, made special requests happen easily and was very kind. Jonathan, in the evenings, was the most accommodating service employee we have encountered. He is very passionate about helping guests. Showed my son a new drink and went out of his way to be friendly and kind. Beyond is very fortunate to have him.

Dear Ray,
Thank you so much for your generous and thoughtful review. We are truly honored by your kind words, especially being compared so favorably to such renowned hotels. It means the world to us that our personalized service made such a strong impression on you and your son.

We’re absolutely delighted to hear that Jana and Jonathan made your stay memorable. Jana takes great pride in offering warm, attentive service, and she’ll be thrilled to know her efforts at breakfast were appreciated. Likewise, Jonathan will be overjoyed to hear how much his kindness and passion stood out to you and Trevor. We agree—BEYOND by Geisel is incredibly fortunate to have them both on our team.

It was a true pleasure hosting you and we hope to welcome you and your family back again soon.

Warm regards, Jana & Jonathan :)
By Bandar
Couple
30-39 years
Reviewed: 11 months ago (06/07/2025)
Date of experience: 07/2025

Lovely, very friendly and welcoming

Dear Bandar,

Thank you so much for your kind words and the perfect score! We're thrilled to hear that you found your stay lovely and felt welcomed by our team. Providing a friendly and inviting atmosphere is something we truly care about and it means a lot to know it made a difference in your experience. We hope to welcome you back again soon!

Warm regards, Jana
No Public Name
Couple
40-49 years
Reviewed: 11 months ago (06/07/2025)
Date of experience: 07/2025

Klein aber fein und schön aber zuteuer.

Lieber Herr Karahan,

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.

Es freut uns sehr, dass Ihnen unser Haus gefallen hat. Ihr Lob als „klein aber fein“ schätzen wir besonders, da genau diese persönliche und exklusive Atmosphäre ein zentraler Bestandteil unseres Konzepts ist.

Wir bedauern, dass Sie den Preis als zu hoch empfunden haben. Bitte seien Sie versichert, dass unsere Preise sich im marktüblichen Rahmen für diese außergewöhnliche Lage direkt am Marienplatz sowie für den persönlichen Service und die inkludierten Annehmlichkeiten bewegen. Dennoch nehmen wir Ihre Rückmeldung ernst, denn die Zufriedenheit unserer Gäste liegt uns sehr am Herzen.

Wir würden uns freuen, Sie bei einer weiteren Gelegenheit wieder bei uns begrüßen zu dürfen.

Beste Grüße aus München und von Ihrem BEYOND by Geisel Team
No Public Name
Business
50-59 years
Reviewed: 11 months ago (05/07/2025)
Date of experience: 07/2025

Amazing. What a great boutique hotel. Everything from the amazing book-filled lobby to the great breakfast to the friendly, down-to-earth service was excellent. My firm booked this for me, and I was delighted. Will definitely recommend to others.

Dear Tad,

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with us. It’s great to know that you enjoyed everything from our book-filled lobby to the breakfast and the friendly service—our team works hard to make every guest feel at home, and your feedback truly means a lot to us. We’re so glad your firm chose us for your stay, and we’re excited to hear you’ll be recommending us to others. We look forward to welcoming you back in the future!

Warm regards, Jana
No Public Name
Couple
60-69 years
Reviewed: 11 months ago (04/07/2025)
Date of experience: 07/2025

Amazing location and great staff

Dear Tamela,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our amazing location and had a great experience with our staff. We’re committed to providing top-notch service and it’s wonderful to know we succeeded. We hope to welcome you back soon for another fantastic stay!

Warm regards, Jana
By Roland
Group
60-69 years
Reviewed: 11 months ago (04/07/2025)
Date of experience: 06/2025

The entire staff at Beyond was absolutely wonderful. They always make our stay comfortable and personal.

Dear Roland,

Thank you for choosing to stay with us and for sharing your positive experience. We’re absolutely thrilled to hear that the team was attentive to your needs—your feedback truly means a lot to us! Our staff works incredibly hard to ensure every guest feels welcomed, cared for and supported and we’re so glad to know their efforts made an impact during your stay. We pride ourselves on our team's dedication and commitment to providing the best possible experience and it's wonderful to hear that we succeeded in doing so for you. We look forward to welcoming you back soon and continuing to deliver the exceptional service that you deserve!

Warm regards, Jana
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