BEYOND by Geisel hotel logohotel logo
Public Reviews Score
95%

"Very satisfied"

Based on 1,233 reviews across 8 portals
:
By Susan
60-69 years
Reviewed: 3 weeks ago (13/10/2025)
Date of experience: 10/2025

Staff was very helpful and polite Location was great The hotel was very unique and inviting

Dear Susan,

Thank you for taking the time to share your feedback. We are thrilled that you appreciated our attentive and courteous staff, enjoyed our distinctive and welcoming hotel, and found the location convenient. We would be delighted to welcome you back on your next visit.

Warm regards,
Your BEYOND by Geisel Team
By Lynda Butler
Family
50-59 years
Reviewed: 3 weeks ago (12/10/2025)
Date of experience: 10/2025

The staff was excellent and made our stay very comfortable. A suggestion would be to have a higher end scotch or bourbon available.

Dear Mrs. Butler,

Thank you for sharing your thoughtful feedback. We are delighted to know that our team helped make your stay so comfortable. Your suggestion regarding an enhanced selection of premium scotch and bourbon is greatly appreciated and will be carefully considered. We look forward to the pleasure of welcoming you back to our BEYOND by Geisel in the near future.

Warm regards from the entire Team
No Public Name
Friends
50-59 years
Reviewed: 4 weeks ago (06/10/2025)
Date of experience: 09/2025

The service was excellent. All of the employees were helpful and attentive. They made an effort to get to know our names and our individual preferences.

Dear Mr.Lemmons,

thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed our service and that our team’s attentiveness made a positive impression. Creating a warm and personalized experience for our guests is always our top priority.

Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay soon.

Warm regards from Munich
Your BEYOND by Geisel Team
By Missy ward
Couple
60-69 years
Reviewed: 4 weeks ago (06/10/2025)
Date of experience: 09/2025

Fantastic location- great service and beautiful room full of amenities.

Dear Mrs. Ward,

Thank you for sharing your kind feedback. We are thrilled that you enjoyed our prime location, the attentive service from our team, and the thoughtful amenities in your room. It is always our pleasure to ensure our guests have a comfortable and memorable stay.

We very much look forward to welcoming you back soon.

Your BEYOND by Geisel
By Paul
Friends
50-59 years
Reviewed: 4 weeks ago (04/10/2025)
Date of experience: 10/2025

The bed was far too soft and asked if something could be done; it was still too soft. Thought when we checked in that we were told coffee and tea, and snacks were complimentary. On Checking out, charged for them. Got a package sent to me and asked. Receptionist told me nothing received. After a few phone calls, I returned to advise it had been. The staff then went to Check the mailbox, and there was my package. Very disappointed with this hotel. As iPrefer member, then very disappointed.

No Public Name
Couple
40-49 years
Reviewed: 5 weeks ago (30/09/2025)
Date of experience: 09/2025

Our stay in Munich was absolutely stunning from start to finish. The hotel exceeded our expectations in almost every way. The rooms were beautifully designed, the atmosphere was welcoming, and the views were simply breathtaking — waking up to that scenery was a highlight of our trip.

The service was attentive, the amenities well thought out, and we truly loved everything about the property. It felt like a perfect blend of comfort and luxury, and it really made our time in Munich special.

However, the bathroom layout was a significant drawback. The design of the door and overall setup made it inconvenient to use. Given the level of the hotel and the price per room, it was disappointing that such a basic element was not executed to a higher standard. For a property of this caliber, we expected much better.

Overall, we would still recommend this hotel to anyone visiting Munich. It’s a gem with unforgettable views and an exceptional atmosphere — just be prepared for a bathroom design that doesn’t quite match the rest of the hotel’s excellence.

Dear Mr.Sammur,

Thank you very much for taking the time to share such detailed feedback. We are delighted to hear that your stay in Munich was so memorable and that you enjoyed the beautifully designed rooms, welcoming atmosphere, breathtaking views, and attentive service. Creating a blend of comfort and luxury for our guests is always our goal, and it is wonderful to know that we succeeded in making your time with us special.

At the same time, we sincerely appreciate your constructive comments regarding the bathroom layout. Please accept our apologies for any inconvenience this caused. Your observations are invaluable, and we will carefully review them to ensure that future improvements meet the high standards our guests expect.

We are grateful for your recommendation and hope to have the pleasure of welcoming you back to Munich for an even more seamless experience in the future.

Warm regards from Munich,
Your BEYOND by Geisel Team
By Bob Hall
Couple
60-69 years
Reviewed: 5 weeks ago (27/09/2025)
Date of experience: 09/2025

Very Nice modern boutique hotel in the perfect location.
The staff was great! Made our brief stay very enjoyable.

Dear Mr. Hall,

Thank you for your kind words. We are delighted that you enjoyed our modern boutique hotel and its perfect location, and that our team made your brief stay so enjoyable. Providing attentive and memorable service is always our priority.

We look forward to welcoming you back for another wonderful visit in our BEYOND.

All the best from Munich from the entire team
No Public Name
Couple
60-69 years
Reviewed: 6 weeks ago (23/09/2025)
Date of experience: 09/2025

Service was excellent except the night a fire alarm went off in an adjacent building which triggered the alarm in our building, The night manager obviously was not trained to handle such a situation. He really did not know what to do and after the “all clear” from the fire department, how to turn off the alarm that continued to ring. Fortunately no one staying there that night panicked and we guided ourselves down the staircase. Definitely there needs to be emergency procedures in place to prevent such confusion in the future. We loved staying at this hotel. Marienplatz is the center of alot of activities so we reserved a junior suite with a wonderful view of the platz and the glockenspiel. The windows are at least double paned (if not triple paned) so noise is not an issue….even though we were there during the beginning of Oktoberfest with lots of people visiting the area. I met other travelers staying in good hotels in the area, and they had noise problems when trying to sleep. We did not. The hotel has a secure door to enter from and staff always greeted us with smiles on their faces to ensure they recognized us. Felt safe. Had snacks always available for free and fruited water readily available. Didn’t eat breakfast there, but did have them prepare one dinner meal which was very good. Yes, it is expensive but a nice splurge if you need the convenience to the old town of Munich and very easy access to the S-bahn to get to the airport.

Dear Mrs. Lawhorn,

Thank you for taking the time to share your experience. We are thrilled that you enjoyed your stay, especially the junior suite with its stunning view of Marienplatz and the Glockenspiel, as well as the quiet comfort of your room and the attentive service from our team. We are also pleased that our amenities and central location contributed to a safe and enjoyable visit during Oktoberfest.

We sincerely apologize for the disruption caused by the fire alarm and for any uncertainty during the situation. Your feedback regarding emergency procedures is invaluable, and we will ensure our team is better prepared for similar events in the future.

We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay.

Warm regards,
Your BEYOND by Geisel
No Public Name
Couple
50-59 years
Reviewed: 6 weeks ago (22/09/2025)
Date of experience: 09/2025

Very good

No Public Name
Couple
Reviewed: 6 weeks ago (19/09/2025)
Date of experience: 09/2025

Excellent location and wonderful staff. Room was too warm at night and temperature could not be reduced below 18’, plus an explanation that the thermostat won’t work if the window was open would have been helpful. Bed comfortable, duvet and pillows were fluffy and quite warm.

Dear Mrs. McCallum,

Thank you for sharing your experience. We’re delighted that you appreciated our prime location, attentive staff, and the comfort of your bed and bedding.

We regret the inconvenience with the room temperature and appreciate your suggestion regarding the thermostat guidance. We will ensure clearer instructions are provided so guests can easily adjust the temperature in the future.

We look forward to welcoming you back for another enjoyable stay.
Your BEYOND Team
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