No Public Name
Business
30-39 years
Reviewed:
7 years ago
(28/07/2018)
Date of experience:
07/2018
No Public Name
Leisure travelers
30-39 years
Reviewed:
7 years ago
(26/07/2018)
Date of experience:
07/2018
By Nöldemann
Business
60-69 years
Reviewed:
7 years ago
(26/07/2018)
Date of experience:
07/2018
No Public Name
Business
20-29 years
Reviewed:
7 years ago
(25/07/2018)
Date of experience:
07/2018
No Public Name
Business
20-29 years
Reviewed:
7 years ago
(24/07/2018)
Date of experience:
07/2018
No Public Name
Leisure travelers
30-39 years
Reviewed:
7 years ago
(24/07/2018)
Date of experience:
07/2018
By Dreiner
Business
30-39 years
Reviewed:
7 years ago
(23/07/2018)
Date of experience:
07/2018
No Public Name
Leisure travelers
40-49 years
Reviewed:
7 years ago
(22/07/2018)
Date of experience:
07/2018
By Dr. Karsten Schönberger
Business
40-49 years
Reviewed:
7 years ago
(22/07/2018)
Date of experience:
07/2018
No Public Name
Business
70-79 years
Reviewed:
7 years ago
(22/07/2018)
Date of experience:
07/2018
I highly prefer BOLD Giesing. In terms of staff friendliness, accommodation and how they handle customers (very warm and accommodating, and they give you the feeling of being at home). We had the worst experience in Zentrum (specially reservations whom I believed had the fault on their end and did not even apologize or admitted to it as everything is clearly in email and in black and white) and if possible will never go back to the same branch.
Thank you for your feedback!
We are sorry you did not like our service. We have tried our very best to accommodate you in a difficult situation and found a solution that seemed to be working quite well for everybody. I'm sure you understand that miscommunication happens sometimes and can never be avoided completely - we think it is the most important to find a way to still make it work.
All the Best,
Your BOLD Hotels Team