Brilliant Apartments hotel logohotel logo
Public Reviews Score
96%

"Very satisfied"

Based on 1,569 reviews across 8 portals
:
By Robert Scott BLAIRWEST
Couple
50-59 years
Reviewed: 6 years ago (25/07/2019)
Date of experience: 07/2019

Great, almost perfect

Thank you so much for taking your time for this excellent review and for your very helpful feedback.
I'm very sorry we were not in the office when you came by. I had a doctor's appointment on one of the days and sometimes we're managing things in the house but you're right, it's very disappointing to not find someone to answer your questions. We'll work on that and we'll also try to find instructions in English for the washing machine.
Best wishes,
Anna
By B.
Couple
50-59 years
Reviewed: 6 years ago (24/07/2019)
Date of experience: 07/2019

We had a fun and relaxing getaway.

Thank you so much for the excellent review and for the feedback regarding the carpet. This is a good idea.
No Public Name
Family
30-39 years
Reviewed: 6 years ago (21/07/2019)
Date of experience: 07/2019

Perfekte Übernachtungsmöglichkeit in Berlin an bester Lage. Sehr gut mit Familie.

Vielen lieben Dank für die fantastische Bewertung.
By Brian
Family
50-59 years
Reviewed: 6 years ago (21/07/2019)
Date of experience: 07/2019

Perfect
It feels like a home from home

Than ks Neil for your great review. Much appreciated.
No Public Name
Friends
50-59 years
Reviewed: 6 years ago (16/07/2019)
Date of experience: 06/2019

We had a lovely time in Berlin. I would stay in Brilliant Apartments again, however I would need to check the details in more depth. I was concerned about the seatin in the lounge area ans emailed my concern and was told it would be fine and the apartment catered for four adults. Pictures on line didn't really show the rooms very well.

Thank you so much for taking your time for the very good rating and for your feedback. It's very much appreciated.
Please accept our apologies for the inconveniences regarding the elevator. We are working on it and hope the elevator company will solve the problem as soon as possible.
We would be very pleased to welcome you back and recommend you to let us know your apartment wishes by email, so that we can offer you an apartment that best suits your needs.
Best wishes from Berlin,
Anna
By Christine Oppel
Family
40-49 years
Reviewed: 6 years ago (15/07/2019)
Date of experience: 07/2019

Ankommen und sofort wohlfühlen. Das Apartment war perfekt für uns.

Hallo Christine,
lieben Dank für die tolle Bewertung! Es freut uns zu hören, dass ihr euch so wohlgefühlt habt!
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (14/07/2019)
Date of experience: 07/2019

We loved our stay and will check if there is any free apartments for us next time we are in Berlin! Simon was super friendly and made us feel very welcomed.

Thank you so much! We would be happy to welcome you again the next time you are in Berlin. :)
By Gemma
Friends
30-39 years
Reviewed: 6 years ago (14/07/2019)
Date of experience: 07/2019

Wonderful experience

Dear Gemma, thank you so much for your review!
By Moira Peggie
Couple
50-59 years
Reviewed: 6 years ago (13/07/2019)
Date of experience: 07/2019

We were very happy with Brilliant Apartments and would definitely recommend them to friends visiting Berlin.We would use them again if visiting Berlin in the future.

We´re very happy to hear that you enjoyed your stay with us and hope to welcome you again in the future!
No Public Name
Friends
30-39 years
Reviewed: 6 years ago (13/07/2019)
Date of experience: 07/2019

Excellent! Loved the area and being able to go back to our own apartment was so much better than a hotel

Thank you so much for your lovely review!
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