Public Reviews Score
89%

"Very satisfied"

Based on 10,648 reviews across 9 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (09/01/2017)
Date of experience: 01/2017

Nos encantó el hotel, la limpieza , la decoración y el tratop del personal, además la ubicación es perfecta para conocer Granada, a un paso de todo.

No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (09/01/2017)
Date of experience: 01/2017

Situación fenomenal, cerca de todo...el personal muy amable y la habitación preciosa.

No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (08/01/2017)
Date of experience: 12/2016

The experience was incredible. The room was very cozy and quaint, nestled in the center of the old town of Granada. One could not have asked for a better experience. The hotel is very accommodating to their guests and work to ensure everyone has a memorable experience.

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (08/01/2017)
Date of experience: 01/2017

Buena

By José Miguel
Leisure travelers
40-49 years
Reviewed: 10 years ago (08/01/2017)
Date of experience: 01/2017

Perfecta

No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (08/01/2017)
Date of experience: 01/2017

La ubicación es muy buena. El hotel es muy bonito, y con cuatro cosas que se cambien podría dar un salto cualitativo grande.

No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (06/01/2017)
Date of experience: 01/2017

Buena y recomendable

By Finti
Leisure travelers
30-39 years
Reviewed: 10 years ago (06/01/2017)
Date of experience: 01/2017

Единственное, что хорошо - это расположение. Очень большая цена (190€ за ночь) для очень маленького номера с крохотной ванной. Так же было неудобно спать - тоненькие подушки и шум с улицы. Завтрак тоже мог бы быть лучше - скрамбл из яиц был холодным. Не стала бы рекомендовать этот отель. Он нас сильно разочаровал.

Dear guest,
First of all, we would like to thank you for taking your time reviewing our Hotel after your recent stay.
I´m really sorry to know that our hotel and the room didn´t meet your expectations.
You should have informed reception desk about all defects that you supposedly detected. Being a XVI Century building, the original construction is conserved. Size of the rooms are also different, I promise you that you ´ll have a bigger room in your next stay with us for you and for your family.
Feel that your comments, reviews and suggestions are very useful to us to improve day by day and to continue providing the best service to our customers. We would like to apologise one more time for all the inconvenience. I hope you will give us another opportunity to better serve you in a future. You ´ll have 20% discount if you reserve directly with the Hotel.

Best regards
Carolina Jiménez, Manager
By Brian
Leisure travelers
30-39 years
Reviewed: 10 years ago (05/01/2017)
Date of experience: 01/2017

We had a excellent stay. The hotel is very charming inside. The location is fantastic - Plaza Nueva and the Albaicin are within a few minutes walk. Perfect for getting around Granada. The Alhambra is a 10-minute taxi ride, as well as to the top of the Albaicin. The breakfast was good.

By Raúl Reguera
Leisure travelers
30-39 years
Reviewed: 10 years ago (05/01/2017)
Date of experience: 01/2017

Un hotel barato con precio un poco más elevado sin justificación. Habitación mal aislada y poco equipada. La solución de poner bomba de calor en vez de aislar la puerta que da directamente a un patio no me parece una buena idea, ni en términos medioambientales, ni por salud. El aire en 30 mintis es tan seco que no se puede respirar. Sinceramente, con 2 grados fuera, hemos pasado algo de frío.

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