Public Reviews Score
89%

"Very satisfied"

Based on 10,655 reviews across 9 portals
:
By Bryan Rodgers
Leisure travelers
50-59 years
Reviewed: 10 years ago (06/07/2016)
Date of experience: 05/2016

A very good stay although a little noise from other occupants using the inner courtyard below. Due to the nature of the building and its age this is unavoidable.

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (06/07/2016)
Date of experience: 07/2016

Staff exellent, rooms a little tired, lighting and electric outlets few. Room was clean and staff wonderful. Price is appropriate.

By Fiona and Ray Jones
Leisure travelers
60-69 years
Reviewed: 10 years ago (06/07/2016)
Date of experience: 07/2016

This was our third visit to Casa Del Capitel Nazarí. The location is perfect for sightseeing Granada and the wonderful hotel staff were able to accommodate our request for our favouring room The room is airy and clean and the air conditioning very welcome in the heat of July. The staff also booked our tickets for the Alhambra which has to be one of the most beautiful places we have ever visited.

Needless to say we will be back!
Thank you

Fiona and Ray Jones
Ronda

Dear Guest,
We just want to thank you for the evaluation given to us . In my Name and on the name of all the staff , thanks one again , it was an absolute pleasure receiving you again . Consider this your home, you ´ll always be welcomed.
Best regards,
Carolina Jiménez
Manager
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (05/07/2016)
Date of experience: 07/2016

Romantic and perfect

Dear Guest,
Thank you for your taking your time and for reviewing our Hotel. We are delighted to know that your stay with us was pleasant and enjoyable. Consider this your home. Feel that your comments, reviews and suggestions are very useful to us to improve day by day and to continue providing the best service to our customers. Thanks once again for your comments and we hope to see you in a very short future.
Best regards,
Carolina Jiménez

Manager
No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (05/07/2016)
Date of experience: 07/2016

I woul recommend as a good hotel for tourists on a tight budget.

Dear Guest, We would like to thank you for your comment following your recent stay at the Hotel Casa Capitel Nazari. We are pleased to know that you enjoyed the location, the breakfast and the building itself. The Air conditioning of your room has been inspected after receiving your review, now is absolutely fine. We would like to apologise one more time for this inconvenience, if we had known, we could have moved to other room. Thanks once again for your comments, and we hope to see you in a very short future,
Best regards, Carolina Jiménez , Manager
By Baixas
Leisure travelers
60-69 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 06/2016

Entretien de l'hôtel insuffisant: prises électriques branlantes, huisserie ne fermant pas.
Amabilité de l'accueil mais compétence limitée et manque de préparation des arrivées (entrées Alhambra)
Conditions du petit dejeuner inacceptables , dans le noir et absence de chauffage des plats qui se servent chaud (œufs brouillés froids)

Monsieur,

Mercie pour l'évaluation.
Nous sommes sincérement désolés de tout ce que vous dites sur le installations.
Je parle immédiatement avec le responsable de la maintenance car il est inacceptable dans notre hôtel.
Et bien sûr, je prends les mesures pour s'assurer que cela ne se reproduise.
Nous vous accordons une remise de 15% à vous et a vôtre Famille ou amis sur un prochain séjour.
Sachez que je veillerez personellement que votre réservation et votre séjour soit à la hauteur de nos services.
Je vous présente de nouveaux mes excuses les plus sincères.

Recevez mes salutations les plus distinguées.
Carolina Jiménez,
Manager
By Teresa C. de Madrid
Leisure travelers
50-59 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 06/2016

Buena, sobre todo por la gran profesionalidad de todos sus empleados.

By dianna
Leisure travelers
50-59 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 06/2016

Excellent location

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 07/2016

Great hotel in a fantastic location.

No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 07/2016

Hotel pintoresco y relajado. Servicios y personal de gran calidad.

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