Public Reviews Score
89%

"Very satisfied"

Based on 10,664 reviews across 9 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 12 years ago (09/10/2014)
Date of experience: 10/2014

I would never stay here again.

Dear Guest,

Regarding the problem with the cleaning of the rooms, I'm totally embarrassed. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service.

However I am sorry to read that we did not meet your expectations.

I have investigated why you had so many problems with your room, because we always choose the best room for our best guest, The receptionist suggested you to change another room and you would not, we wanted to give you a solution for this problem, but you didn´t to accept.

I hope you will give us another opportunity to better serve you in a near future.

Regards,

The Management-
No Public Name
Leisure travelers
20-29 years
Reviewed: 12 years ago (07/10/2014)
Date of experience: 09/2014

séjour agréable

No Public Name
Leisure travelers
60-69 years
Reviewed: 12 years ago (07/10/2014)
Date of experience: 09/2014

we really enjoyed our stay and Clive's cooking was fantastic. We intended to travel up to Cordoba but preferred to explore the lovely area instead. We would recommend a stay here.

By anne
Leisure travelers
50-59 years
Reviewed: 12 years ago (06/10/2014)
Date of experience: 10/2014

I loved my stay at this hotel would definately return when in Granada

Dear Guest,

Thank you for your 5 points review.!

This encourages us to work with enthusiasm.

Consider this your home. You will see on your next stay.

Yours sincerely,
The Management-
By Nu
Leisure travelers
30-39 years
Reviewed: 12 years ago (05/10/2014)
Date of experience: 10/2014

Perfetto per stare a Granada!

No Public Name
Leisure travelers
50-59 years
Reviewed: 12 years ago (03/10/2014)
Date of experience: 10/2014

This hotel was. Very bad, despite other people's reviews. I would never recommend staying here again.

No Public Name
Leisure travelers
40-49 years
Reviewed: 12 years ago (02/10/2014)
Date of experience: 09/2014

Très bon hôtel, personnel très bien

By Carmen Planchuelo
Leisure travelers
60-69 years
Reviewed: 12 years ago (29/09/2014)
Date of experience: 09/2014

El hotel es muy mono, estupendamente ubicado y el personal amable pero les sugiero que hagan las habitaciones mas cómodas, en la nuestra nº18 no habia ni una silla para dejar la ropa que te has puesto en el dia, ni un colgador fuera del armario, en el baño ni una estanteria para dejar las cosas y el olor a sumidero era muy molesto. Sincermente con muy poca inversion se pueden mejorar las habitaciones si quieren seguir con los precios actuales, yo lo he encontrado algo caro comprandolo con otros similares en Cádiz, Córdoba y Almeria de donde acababa de venir.

Estimada Huésped,

Gracias por su valoración.
Tomaremos nota de las mejoras que indica para llevarlas a cabo.
Aquí tiene su casa cuando quiera volver a Granada.
Atentamente,

La Dirección.
No Public Name
Leisure travelers
20-29 years
Reviewed: 12 years ago (28/09/2014)
Date of experience: 09/2014

Great location, great staff! The room was noisy and the wifi was weak, but other than that our stay was fantastic!

Dear Guest,

Thank your for your kind review.
We will check WIFI sign and the noise.
We are glad that you had a very nice stay with us.
Consider this your home.

La Dirección.
No Public Name
Leisure travelers
30-39 years
Reviewed: 12 years ago (28/09/2014)
Date of experience: 09/2014

Me ha gustado en general bastante

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