No Public Name
Business
60-69 years
Reviewed:
3 days ago
(30/06/2025)
Date of experience:
06/2025
No Public Name
Family
50-59 years
Reviewed:
4 days ago
(29/06/2025)
Date of experience:
06/2025
By Brian Macdonald
Couple
70-79 years
Reviewed:
4 days ago
(29/06/2025)
Date of experience:
06/2025
By Jens Kröger
Business
40-49 years
Reviewed:
4 days ago
(29/06/2025)
Date of experience:
06/2025
By Kerstin
Alone
50-59 years
Reviewed:
5 days ago
(28/06/2025)
Date of experience:
06/2025
By Johanna
Couple
70-79 years
Reviewed:
1 week ago
(24/06/2025)
Date of experience:
06/2025
By Heidi
Alone
70-79 years
Reviewed:
1 week ago
(23/06/2025)
Date of experience:
06/2025
No Public Name
Alone
30-39 years
Reviewed:
2 weeks ago
(22/06/2025)
Date of experience:
06/2025
No Public Name
Couple
60-69 years
Reviewed:
2 weeks ago
(19/06/2025)
Date of experience:
06/2025
No Public Name
Alone
20-29 years
Reviewed:
2 weeks ago
(18/06/2025)
Date of experience:
06/2025
The room was stylish and well-decorated; clearly designed to impress. However, it felt like being in business class with your hands and feet tied. Despite the attractive appearance, the room was not guest-friendly. There was barely any space to walk around, and no proper place to store/place luggage. The small table was cluttered with brochures, papers, and advertisements, making it unusable. Most disappointing, I could hardly sleep—only 3 or maybe 4 hours—because of the almost constant strange noise from outside. A nice hotel in a great location, but the room was not arranged with the guest’s comfort and practical needs in mind.
Thank you for taking the time to describe your stay with us in such detail.
We are pleased that you found the design of the room particularly appealing and that you emphasized the friendliness and competence of our reception team. We also very much appreciate the central location and the cleanliness of our hotel.
At the same time, we very much regret that the room did not meet your expectations in terms of comfort and functionality and that you felt restricted in your freedom of movement. We also take the noise nuisance from outside and the inadequate storage facilities for your luggage seriously, as the well-being and satisfaction of our guests is very important to us.
Your comments about the furnishings and equipment in the room and the information material on the table help us to make targeted improvements. We thank you for your honest and constructive feedback, which will help us to further optimize our services.
Regards,
Kaiserhof Team