Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,090 reviews across 8 portals
:
No Public Name
20-29 years
Reviewed: 4 years ago (30/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Dear Guest,
I would like to thank you for taking the time to send us your feedback. As we discussed i am really sorry about your misadventure. We try to maintain quality on a daily basis, both in terms of our offers and our services so we feel sorry it wasnt the case. Of course we notice all your points to improve them.
We really hope to have the opportunity to welcome you again to leave you this time on a positive note.
With best regards,
Christine Monteil
Hotel Director
By Bessières
30-39 years
Reviewed: 4 years ago (29/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Chère Madame, Cher Monsieur,
Merci davoir pris le temps de nous laisser cette note extrêmement positive.
Nhésitez pas à revenir nous voir dans notre vignoble en Provence.
Cordialement,
Christine Monteil
Directrice de l'hôtel
No Public Name
40-49 years
Reviewed: 4 years ago (27/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Dear Guest,
Thank you for taking the time to share your experience. We are pleased you enjoyed your stay in our estate and we are sorry about your disapointing of your Bistrot experience.
We hope to welcome you again soon to let you on a 100% positive impression.
Regards,
Christine Monteil
Directrice de l'hôtel
No Public Name
50-59 years
Reviewed: 4 years ago (23/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Dear guest,

Thank you for your comment. We are pleased you enjoyed your experience in our estate.
We hope to welcome you again soon.
Regards,
Christine Monteil
Hotel Director
By Pelamourgue
60-69 years
Reviewed: 4 years ago (23/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Chère Madame, Cher Monsieur,
Merci beaucoup davoir pris le temps de nous laisser une note positive.
Nhésitez pas à revenir nous voir dans notre hôtel Relais & Châteaux.
Cordialement,
Christine Monteil
Directrice de l'hôtel
No Public Name
50-59 years
Reviewed: 4 years ago (22/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Dear guest,
We are delighted that you enjoyed your stay at our Relais & Château hotel.
It is always a real pleasure to receive such positive reviews.
We hope to welcome you again.
Regards,
Christine Monteil
Hotel Director
By drussant
70-79 years
Reviewed: 4 years ago (22/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Chère Madame, Monsieur,

Nous vous remercions pour votre retour, à la suite de votre séjour au sein de notre hôtel Relais & Château.
Nous sommes ravis que notre établissement vous ait plu et prenons bien note de vos remarques concernant les prestations liées à notre salle de bain et au petit déjeuner.
Nous espérons avoir lopportunité de vous accueillir de nouveau, afin de vous laisser sur une note 100% positive,
Cordialement,
Christine Monteil
Directrice de l'hôtel
By Radenen
50-59 years
Reviewed: 4 years ago (22/08/2021)
Date of experience: 08/2021

Guest has not commented on review

No Public Name
30-39 years
Reviewed: 4 years ago (22/08/2021)
Date of experience: 08/2021

Guest has not commented on review

By Sally Sanders
50-59 years
Reviewed: 4 years ago (22/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Dear guest,
Thank you for your comment.
It is always good to read your feedback.
We are very sorry that your experience is not 100% positive, and the room doesnt meet your expectations, especially our bathroom.

Also, about our restaurant, our chef is always available to understand your opinion.
Our team of Château de Berne is receptive to improve its services, so that your stay goes as well as possible
We hope to welcome you again for a better experience in our estate.

Regards,
Christine Monteil
Hotel Director
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