Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,285 reviews across 8 portals
:
By Oscar
Leisure travelers
50-59 years
Reviewed: 8 years ago (14/08/2017)
Date of experience: 07/2017

Excellent experience. Great Hotel, Great Service. Strongly recommend.
Opportunity to improve with the Spa. ( limited service, difficult to book )

By Stephen Dallal
Leisure travelers
60-69 years
Reviewed: 8 years ago (13/08/2017)
Date of experience: 07/2017

Excellent. It is a beautiful place with attentive staff, excellent food and amenities.
However the room was just average. Not very warm. Needed to be upgraded.

By Joly
Leisure travelers
40-49 years
Reviewed: 8 years ago (13/08/2017)
Date of experience: 07/2017

C'était très dommage d'accueil . En fait j'ai pris un cours au spa. À la fin du séjour , la réceptionniste nous a demandé de payer 100% de prix malgré que le soignant n'a pas fait son travail perfait , ni correctement. Ce n'est pas du problème de payment, c'est le problème de proffesionalisme. Nous adorions votre hotel, mais

By Babeth Manzano and Mogens Rasm..
Leisure travelers
40-49 years
Reviewed: 8 years ago (13/08/2017)
Date of experience: 07/2017

Very good. Stunning place.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (04/08/2017)
Date of experience: 07/2017

Excellent
Gorgeous
Ellegant and sophisticted
Extraordinary

By RAMOIN
Leisure travelers
40-49 years
Reviewed: 8 years ago (27/07/2017)
Date of experience: 07/2017

Un excellente expérience avec un accueil et un service sans rien à redire.
Un merci tout particulier à Mustapha ELHADMIR pour la grande qualité de son service et sa gentillesse.

By Mrs Danielle Murdoch
Leisure travelers
40-49 years
Reviewed: 8 years ago (27/07/2017)
Date of experience: 07/2017

Quite good. The setting, facilities, decor and styling were fantastic but we felt we're let down by underwhelming service for this level of hotel.

By Patrick Ubaud
Leisure travelers
60-69 years
Reviewed: 8 years ago (26/07/2017)
Date of experience: 07/2017

Une très belle expérience qui a comblé nos attentes. A renouveller sans aucun doute.

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (26/07/2017)
Date of experience: 07/2017

Excellent experience.

By Castagnet
Leisure travelers
30-39 years
Reviewed: 8 years ago (25/07/2017)
Date of experience: 07/2017

Nous sommes très satisfaits des services du château. Cependant, attention, le château a tendance à changer ses interlocutrices vis à vis de ses clients. Pour ma part, 5 personnes différentes !!

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