Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,113 reviews across 8 portals
:
By Galet
40-49 years
Reviewed: 1 year ago (21/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Cher Monsieur Gallet,

Nous vous remercions d'avoir pris le temps de répondre à notre questionnaire de satisfaction. La satisfaction de nos clients est notre priorité absolue et nous prenons au sérieux chaque retour. Nous espérons vous accueillir de nouveau au Château de Berne.

Bien cordialement,
L'équipe du Château de Berne
By Daniel
40-49 years
Reviewed: 1 year ago (18/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Dear Mr Hjelmberg,

Thank you for taking the time to leave this comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again

Best regards,
The Château de Berne team
No Public Name
50-59 years
Reviewed: 1 year ago (16/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Dear Mr Weir,

We thank you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. We are sorry about the air-conditioning problem. We have passed this information on to our maintenance department, who have resolved the problem. We are looking forward to welcoming you again.

Best regards,
The Château de Berne team
By Fernandes Ferreira
30-39 years
Reviewed: 1 year ago (14/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Cher Monsieur Fernandes Ferreira,

Merci d'avoir pris le temps de répondre à notre questionnaire de satisfaction. Nous sommes ravis de savoir que votre séjour au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous revoir.

Bien cordialement,
L'équipe du Château de Berne
No Public Name
70-79 years
Reviewed: 1 year ago (12/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Dear Mr Greenleeds,

Thank you for taking the time to leave this comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.

Best regards,
The Château de Berne team
By Padiou
50-59 years
Reviewed: 1 year ago (10/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Chère Madame Padiou,

L’équipe du Château de Berne est très heureuse de lire votre commentaire élogieux. Sachez que nous essayons de maintenir au quotidien une qualité tant au niveau de nos offres que de nos services. Merci beaucoup pour votre soutien, et à bientôt.

Bien cordialement,
L'équipe du Château de Berne
By Vage Ambartsumyan
40-49 years
Reviewed: 1 year ago (08/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Dear Mr Ambartsumyan,

We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
The Château de Berne team
By Julie Pearson
50-59 years
Reviewed: 1 year ago (06/07/2024)
Date of experience: 06/2024

Guest has not commented on review

Dear Mrs Pearson,

We are delighted to read your positive review. Please be assured that we try to maintain a high level of quality in both our offers and our services on a daily basis.
Thank you very much for your support, and see you soon at Château de Berne.

Best regards,
The Château de Berne team
By Devi Rajani
40-49 years
Reviewed: 1 year ago (04/07/2024)
Date of experience: 06/2024

Guest has not commented on review

Dear Mr Rajani,

Thank you for taking the time to answer our satisfaction survey. Our guests' satisfaction is our main priority and we are always happy to received feedbacks that will allow to improve ourselves. We are sorry for the inconvenience and hope it didn't disrupt your stay too much. We have passed on your comments to the people concerned and will do our utmost to improve. We are looking forward to welcoming you again.

Best regards,
The Château de Berne team
By Dussart Battaglia Massard
40-49 years
Reviewed: 1 year ago (04/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Chère Madame Dussart Battaglia Massard,

Le Château de Berne vous remercie d’avoir pris le temps de laisser ce commentaire. Nous faisons notre maximum pour améliorer au quotidien la qualité de nos produits et services. Nous sommes toujours heureux d’obtenir les retours de nos clients, afin de trouver des éléments d’améliorations et de vous satisfaire toujours plus.
En espérant vous revoir bientôt.

Bien cordialement,
L'équipe du Château de Berne
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