Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,022 reviews across 8 portals
:
By Simona Racareanu
40-49 years
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Mrs Racareanu,

Your comment is particularly pleasant to read, and motivates the whole team at Château de Berne to prepare some wonderful stays for you. We are delighted to know your experience at Château de Berne lived up to your expectations. We are looking forward to welcoming you again !

Best regards,
No Public Name
50-59 years
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Cher Monsieur Kadri,

Nous vous remercions pour vos remarques. En effet, au Château de Berne nous aspirons à une qualité de service et une éthique optimale, et chaque commentaire nous permettant de progresser est précieux.
Nous vous attendons avec plaisir lors de votre prochain passage en Provence.

Bien cordialement,
L'équipe du Château de Berne
No Public Name
60-69 years
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Mr Astone,

We thank you for taking the time to answer our satisfaction survey. The satisfaction of our guests is our main priority and we are always happy to receive feedbacks in order to improve ourselves. Could you please tell us why you were unsatisfied with our pool bar' service ? We are looking forward to welcoming you again at Château de Berne.

Best regards,
No Public Name
30-39 years
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Mr Wender,

Thank you for taking the time to leave this comment. We are glad to know you had a pleasant stay at Château de Berne. Regarding your comment on the manicure and the Bistrot, we apologize if you were not entirely satisfied. Please know that we do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied.
We hope to see you soon!

Best regards,
By Heck
50-59 years
Reviewed: 2 years ago (24/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Cher Monsieur Heck,

Le Château de Berne vous remercie d’avoir pris le temps de laisser ce commentaire. Nous faisons notre maximum pour améliorer au quotidien la qualité de nos produits et services. Nous sommes toujours heureux d’obtenir les retours de nos clients, afin de trouver des éléments d’améliorations et de vous satisfaire toujours plus.
En espérant vous revoir bientôt !

Bien cordialement,
L'équipe du Château de Berne
By LOHÉAC XAVIER
60-69 years
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Cher Monsieur Lohéac,

Le Château de Berne vous remercie d’avoir pris le temps de laisser ce commentaire. Nous faisons notre maximum pour améliorer au quotidien la qualité de nos produits et services. Nous sommes toujours heureux d’obtenir les retours de nos clients, afin de trouver des éléments d’améliorations et de vous satisfaire toujours plus.
En espérant vous revoir bientôt !

Bien cordialement,
L'équipe du Château de Berne
By Per-Olov BERGSTROM
60-69 years
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Mr Bergstrom,

Thank you for your positive comment. We are delighted to know you had a pleasant stay at Château de Berne. We are looking forward to welcoming you again.

Best regards,
No Public Name
60-69 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Mr Fishwick,

Thank you for taking the time to leave this comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We also do thank you for your comment on the Bistrot, as we are always looking for ways to improve ourselves. We are looking forward to welcoming again !

Best regards,
The Château de Berne's team
No Public Name
50-59 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Mr Matson,

We thank you for taking the time to leave this review. We do our best to improve the quality of our products and services on a daily basis. We are always happy to get feedback from our customers, in order to find elements of improvement and to always satisfy you more. We are looking forward to welcoming you again at Château de Berne !

Best regards,
The Château de Berne team
No Public Name
60-69 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Cher Monsieur Ciriani,

Merci d'avoir pris le temps de répondre à notre questionnaire de satisfaction. Nous sommes ravis de savoir que vous avez passé un agréable séjour au Château de Berne. Au plaisir de vous revoir !

Bien cordialement,
L'équipe du Château de Berne
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