Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,028 reviews across 8 portals
:
No Public Name
50-59 years
Reviewed: 2 years ago (17/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Mr Schoofs,

Thank you for your comment. At Château de Berne we strive for the highest quality of service and ethics, and every comment that helps us to improve is valuable. We are deeply sorry that you weren't able to try our pizzas at the Bistrot. We are looking forward to welcoming you again !

Best regards,
The Château de Berne team
By Marco
40-49 years
Reviewed: 2 years ago (13/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Mr Brambilla,

The Château de Berne team is delighted to read your glowing review. Please be assured that we try to maintain a high level of quality in both our offers and our services on a daily basis. Regarding your comment on the lamb, we are sorry if you were not as satisfied as before, we've passed it on to our chef.
We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
The Château de Berne team
By Ran Feit
50-59 years
Reviewed: 2 years ago (13/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Mr Feit,

We would like to thank you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. However, we would like to point out that people who had a bottle of wine in their room were celebrating their birthday.
We sincerely hope to welcome again during your next visit in Provence.

Best regards,
The Château de Berne team
By Trevor O'Shea
20-29 years
Reviewed: 2 years ago (11/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Mr O'Shea,

We are delighted to know your had a pleasant stay at the Château de Berne. We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
Château de Berne team
No Public Name
50-59 years
Reviewed: 2 years ago (10/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Mrs Xu,

Thank you taking the time to leave this positive review. We are delighted to know your stay at the Château de Berne lived up to your expectations. We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
Château de Berne team
By Konrad
70-79 years
Reviewed: 2 years ago (10/07/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr Konrad,

We would like to thank you for taking the time to leave this comment. We are always happy to receive feedback from our guests, so that we can find ways to improve and make you even more satisfied. We apologize if there was some confusion with your room at your arrival. We sincerely hope that this inconvenience did not disturb your stay and are looking forward to welcoming you again!

Best regards,
Château de Berne team
By Milandre
30-39 years
Reviewed: 2 years ago (09/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Cher Monsieur Milandre,

Votre commentaire est particulièrement agréable à lire, et motive toute l’équipe du Château de Berne à vous préparer de beaux séjours en Provence !
A bientôt lors de votre prochaine visite dans notre hôtel 5 étoiles Relais & Château.

Bien cordialement,
L'équipe du Château de Berne
No Public Name
60-69 years
Reviewed: 2 years ago (09/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Mr Clarke,

We are delighted to know your stay at the Château de Berne lived up to your expectations. We are looking forward to welcoming you again !

Best regards,
The Château de Berne team
By Cameron Austin
60-69 years
Reviewed: 2 years ago (09/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Mrs Austin,

We are delighted to read your positive review. Please be assured that we try to maintain a high level of quality in both our offers and our services on a daily basis.
Thank you very much for your support, and see you soon at the Château de Berne !

Best regards,
The Château de Berne team
By DALMASSO-AUDIBERT
50-59 years
Reviewed: 2 years ago (06/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Cher Dalmasso-Audibert,

Votre commentaire est particulièrement agréable à lire, et motive toute l’équipe du Château de Berne à vous préparer de beaux séjours en Provence ! Nous étions ravis de vous revoir.
Merci beaucoup pour votre soutien, et à bientôt lors de votre prochaine visite en Provence!

Bien cordialement,
L'équipe du Château de Berne
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