Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,029 reviews across 8 portals
:
No Public Name
40-49 years
Reviewed: 2 years ago (06/07/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr Zullo,

Thank you for taking the time to answer our satisfaction survey. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. We are deeply sorry if you were not entirely satisfied by your experience at the cellar. Please know that we take every feedback from our guests very seriously and we have passed on your feedback to the people concerned. We are looking forward to welcoming you again !

Best regards,
The Château de Berne team
By BARREZ
30-39 years
Reviewed: 2 years ago (02/07/2023)
Date of experience: 06/2023

Guest has not commented on review

Cher Monsieur Barrez,

L’équipe du Château de Berne est très heureuse de lire votre commentaire élogieux. Sachez que nous essayons de maintenir au quotidien une qualité tant au niveau de nos offres que de nos services.
Merci beaucoup pour votre soutien, et à bientôt !

Bien cordialement,
L'équipe du Château de Berne
By John Wong
30-39 years
Reviewed: 2 years ago (01/07/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr Wong,

We are delighted to know your stay at the Château de Berne lived up to your expectations. We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
The Château de Berne team
No Public Name
50-59 years
Reviewed: 2 years ago (28/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mrs Andersson,

The Château de Berne thanks you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied.
We are looking forward to see you again during your next visit in Provence.

Best regards,
The Château de Berne team
No Public Name
30-39 years
Reviewed: 2 years ago (26/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr Weitz,

What a lovely comment to read ! We are delighted to know you spent a wonderful honeymoon with us at the Château de Berne. Thank you very much for your support, and see you soon!

Best regards,
The Chateau de Berne team
No Public Name
50-59 years
Reviewed: 2 years ago (26/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Chère Madame Pathe,

Merci d'avoir pris le temps de répondre à notre questionnaire de satisfaction. Nous sommes ravis de savoir que votre expérience au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous revoir lors de votre prochaine visite en Provence !

Bien cordialement,
L'équipe du Château de Berne
By Carbone
70-79 years
Reviewed: 2 years ago (25/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Cher Monsieur Carbone,

Nous sommes ravis de savoir que votre séjour au Château de Berne a été à la hauteur de vos attentes. Sachez que nous essayons de maintenir au quotidien une qualité tant au niveau de nos offres que de nos services.
Merci beaucoup pour votre soutien, et à bientôt !

Bien cordialement,
L'équipe du Château de Berne
No Public Name
20-29 years
Reviewed: 2 years ago (25/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Cher M Castells,

Votre commentaire est particulièrement agréable à lire, et motive toute l’équipe du Château de Berne à vous préparer de beaux séjours en Provence !
A bientôt lors de votre prochaine visite dans notre hôtel 5 étoiles Relais & Château.

Bien cordialement,
L'équipe du Château de Berne
By turuani
50-59 years
Reviewed: 2 years ago (25/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Cher Monsieur Turuani,

Le Château de Berne vous remercie d’avoir pris le temps de laisser ce commentaire. Nous faisons notre maximum pour améliorer au quotidien la qualité de nos produits et services. Nous sommes toujours heureux d’obtenir les retours de nos clients, afin de trouver des éléments d’améliorations et de vous satisfaire toujours plus.
En espérant vous revoir bientôt dans notre hôtel 5 étoiles Relais & Château.

Bien cordialement,
L'équipe du Château de Berne
By David King
70-79 years
Reviewed: 2 years ago (24/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr King,

Thank you for your comment. We do our utmost to improve the quality of our products and services on a daily basis. We're always happy to get feedback from our customers, so we can find ways to improve and make you even more satisfied. We are looking forward to welcoming again during your next visit to Provence.

Best regards,
The Château de Berne team
Back to Top CERTIFICATE what's this?