Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,447 reviews across 8 portals
:
No Public Name
50-59 years
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Cher Monsieur Bertrand,

Nous sommes ravis de savoir que votre expérience au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous revoir lors de votre prochaine visite en Provence !

Bien cordialement,
L'équipe du Château de Berne
No Public Name
50-59 years
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Cher Monsieur Rousselet,

L’équipe du Château de Berne est très heureuse de lire votre commentaire élogieux. Sachez que nous essayons de maintenir au quotidien une qualité tant au niveau de nos offres que de nos services.
Merci beaucoup pour votre soutien, et à bientôt !

Bien cordialement,
L'équipe du Château de Berne
By Dabit
30-39 years
Reviewed: 3 years ago (15/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Chère Madame Dabit,

Nous vous remercions d'avoir pris le temps de nous laisser ce commentaire et sommes ravis que votre séjour parmi nous a été à la hauteur de vos attentes. Concernant votre retour sur le Bar du Château, nous sommes navrés pour la confusion et espérons que ce désagrément n'aura en rien terni votre moment. Nous espérons vous revoir bientôt au Château de Berne !

Bien cordialement,
L'équipe du Château de Berne
By Stian Nicolaus
40-49 years
Reviewed: 3 years ago (13/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Mr Nicolaus,

We are deeply sorry for the inconvenience and hope it didn't affect your stay too much. Our maintenance department has been called in to resolve the problem. Regarding your rating of our restaurant l'Olivier de Berne, we are sorry to hear that you were not entirely satisfied with the quality of the meal. As part of our drive to improve, could you tell us more about this?
We sincerely hope to see you again at Château de Berne.

Best regards,
Château de Berne's team
By Cathrine Sletten
40-49 years
Reviewed: 3 years ago (12/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Mrs Sletten,

Château de Berne would like to thank you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied.
We hope to see you soon in our 5-star Relais & Châteaux hotel.

Best regards,
Château de Berne's team
By A. Noppen/L. Solleveld
60-69 years
Reviewed: 3 years ago (12/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Mr Noppen,

Thank you for taking the time to leave this comment. Please know that we do our utmost to improve the quality of our products and services on a daily basis, and we are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. We are sorry that your experience at Jardin de Berne did not live up to your expectations. Please be assured that we have passed on your comments and will do our utmost to improve.
We are looking forward to welcoming you again.

Best regards,
Château de Berne's team
By Pascale Padiou
50-59 years
Reviewed: 3 years ago (11/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Chère Madame Padiou,

L’équipe du Château de Berne est très heureuse de lire votre commentaire élogieux. Sachez que nous essayons de maintenir au quotidien une qualité tant au niveau de nos offres que de nos services.
Merci beaucoup pour votre soutien, et à bientôt !

Bien cordialement,
L'équipe du Château de Berne
By Etienne
20-29 years
Reviewed: 3 years ago (09/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Chère Madame Etienne,

Quel plaisir de lire un commentaire aussi élogieux ! Nous sommes ravis de savoir que votre expérience au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous revoir !

Bien cordialement,
L'équipe du Château de Berne
No Public Name
60-69 years
Reviewed: 3 years ago (04/10/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mr Nordahl,

Thank you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. Could you please tell us what were you not satisfied with your experience at the Bistrot and at our Cellar. We hope to see you soon at Château de Berne !

Best regards,
The Château de Berne's team
No Public Name
Reviewed: 3 years ago (30/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mrs Thomas,

Thank you for taking the time to leave this comment. We are delighted to know you had a pleasant with us at Château de Berne. We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
Château de Berne's team
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