Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,396 reviews across 8 portals
:
No Public Name
60-69 years
Reviewed: 3 years ago (04/10/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mr Nordahl,

Thank you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. Could you please tell us what were you not satisfied with your experience at the Bistrot and at our Cellar. We hope to see you soon at Château de Berne !

Best regards,
The Château de Berne's team
No Public Name
Reviewed: 3 years ago (30/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mrs Thomas,

Thank you for taking the time to leave this comment. We are delighted to know you had a pleasant with us at Château de Berne. We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
Château de Berne's team
No Public Name
70-79 years
Reviewed: 3 years ago (26/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mr Kaplan,

Thank you for taking the time to leave this comment. We are delighted to know you had a pleasant stay with us at Château de Berne. We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
Château de Berne's team
By Di Mambto
50-59 years
Reviewed: 3 years ago (26/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Pascal REY
50-59 years
Reviewed: 3 years ago (26/09/2023)
Date of experience: 04/2023

Guest has not commented on review

Cher Monsieur Rey,

Merci d'avoir pris le temps de répondre à notre questionnaire de satisfaction. Nous sommes ravis de savoir que votre séjour au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous revoir lors de votre prochaine visite en Provence.

Bien cordialement,
L'équipe du Château de Berne
By Kara Reske
40-49 years
Reviewed: 3 years ago (25/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mrs Reske,

Thank you for taking the time to leave this positive comment. We are delighted to know your stay at Château de Berne lived up your expectations and you enjoyed your experience at Jardin de Berne. We are looking forward to welcoming you again during your next visit in Provence.

Best regards,
Château de Berne's team
No Public Name
70-79 years
Reviewed: 3 years ago (24/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mrs Jensen,

Thank you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. We hope to see you soon at Château de Berne.

Best regards,
Château de Berne's team
By Alexander Calver
30-39 years
Reviewed: 3 years ago (22/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mr Calver,

Thank you for taking the time to leave this comment. We are delighted to know your stay at Château de Berne lived up to your expectations. Regarding your misunderstanding of the prices in our various restaurants, the service is not the same at our Bistrot and our Pool Bar. There are both in different location and have a different approach in termes of services and expectations. Our Pool Bar has a more upscale service, part of our 5-star hotel compare to our Bistrot, which explain the prices difference. We hope this would help you understand better our prices. We are looking forward to welcoming you again !

Best regards,
Château de Berne's team
No Public Name
30-39 years
Reviewed: 3 years ago (21/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Mrs Davis,

Thank your for your positive comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.

Best regards,
The Château de Berne's team
By Marceau
70-79 years
Reviewed: 3 years ago (19/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Cher Monsieur Marceau,

Le Château de Berne vous remercie d’avoir pris le temps de laisser ce commentaire. Nous faisons notre maximum pour améliorer au quotidien la qualité de nos produits et services. Nous sommes toujours heureux d’obtenir les retours de nos clients, afin de trouver des éléments d’améliorations et de vous satisfaire toujours plus.
En espérant vous revoir bientôt.

Bien cordialement,
L'équipe du Château de Berne
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