Château de Berne hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,447 reviews across 8 portals
:
No Public Name
70-79 years
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Cher Monsieur Bresch,

Nous vous remercions pour votre commentaire. Nous faisons notre maximum pour améliorer au quotidien la qualité de nos produits et services. Nous sommes toujours heureux d’obtenir les retours de nos clients, afin de trouver des éléments d’améliorations et de vous satisfaire toujours plus. Nous sommes vraiment navrés pour le bruit et espérons que cela n'aura pas trop dérangé pendant votre séjour.
En espérant vous revoir bientôt !

Bien cordialement,
L'équipe du Château de Berne
No Public Name
30-39 years
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Cher Monsieur Bouzat,

Nous sommes ravis de savoir que votre séjour au Château de Berne a été à la hauteur de vos attentes. Sachez que nous essayons de maintenir au quotidien une qualité tant au niveau de nos offres que de nos services.
Merci beaucoup pour votre soutien, et à bientôt !

Bien cordialement,
L'équipe du Château de Berne
No Public Name
60-69 years
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr Skipper-Pedersen,

The Château de Berne thanks you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. We noticed that you were not entirely satisfied with your experience at our gastronomic restaurant. Could you tell us what you didn't like about Jardin de Berne?
We are hoping to welcome you back at the Château de Berne during your next visit in Provence.

Best regards,
The Château de Berne team
By Agnelli
40-49 years
Reviewed: 3 years ago (11/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Chère Madame Agnelli,

Nous sommes ravis de savoir que votre séjour au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous accueillir de nouveau lors de votre prochaine visite en Provence.

Bien cordialement,
L'équipe du Château de Berne
By McAllister
30-39 years
Reviewed: 3 years ago (09/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr McAllister,

Thank you for your comment. We have noticed that you were not completely satisfied with your experience at the Jardin de Berne and the Bistrot. At Château de Berne, we strive for the highest quality of service and ethics, and every comment that helps us to improve is valuable. Could you please tell us what was the issue so we can rectify that.
We are hoping to welcome you again during your next visit in Provence.

Best regards,
The Château de Berne team
No Public Name
60-69 years
Reviewed: 3 years ago (08/06/2023)
Date of experience: 05/2023

Guest has not commented on review

Dear Mr McKenna,

We are delighted to know you had a pleasant time at the Château de Berne. Thank you for your feedback on our bikes and trails, we are going to rectify that. You can rest assured that we are constantly striving to maintain the quality of our products and services. Thank you very much for your support, and see you soon in our 5-star hotel in Provence.

Best regards,
The Château de Berne team
No Public Name
30-39 years
Reviewed: 3 years ago (08/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr Hahn,

Thank you for taking the time to complete our satisfaction questionnaire. We are delighted to know that your stay at Château de Berne lived up to your expectations. We are looking forward to seeing you again at our 5-star Relais & Château.

Best regards,
The Château de Berne team
No Public Name
40-49 years
Reviewed: 3 years ago (08/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Cher Monsieur Falconieri,

Merci d'avoir pris le temps de répondre à notre questionnaire de satisfaction. Nous sommes ravis de savoir que votre séjour au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous revoir dans notre établissement 5 étoiles Relais & Château.

Bien cordialement,
L'équipe du Château de Berne
By Josh Burdett
40-49 years
Reviewed: 3 years ago (07/06/2023)
Date of experience: 05/2023

Guest has not commented on review

Dear Mr Burdett,

Thank you for your positive review. We are delighted to know your stay at the Château de Berne lived up to your expectations. We do try to maintain a high level of quality in both our offers and our services on a daily basis.
We are looking forward to welcoming you during your next visit in Provence.

Best regards,
The Château de Berne team
No Public Name
40-49 years
Reviewed: 3 years ago (04/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Mr Ilea,

We are delighted to know your stay at the Château de Berne lived up to your expectations. We do our utmost to improve the quality of our products and services on a daily basis.
Thank you for your feebacks, we aspire to the highest quality of service and ethics, and every comment that helps us to progress is valuable.

Best regards,
The Château de Berne team
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