CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 1,813 reviews
:
No Public Name
Business
50-59 years
Reviewed: 8 months ago (29/10/2024)
Date of experience: 10/2024

I loved the location and though the room was small it was perfect for my requirements. Staff very friendly and helpful, breakfast excellent with lots of choice to suit all dietary requirements. I would stay again.

Dear Jane,

Thank you for your lovely feedback. We're thrilled to hear that our location suited your needs perfectly and that you found our staff friendly and helpful. It's great to know that our breakfast options met your dietary requirements. We look forward to welcoming you back in the future!

Best regards, Your CityClass Hotel Alter Markt Team
By Ilja
Business
30-39 years
Reviewed: 8 months ago (29/10/2024)
Date of experience: 10/2024

Guest has not commented on review

By Rafael Talavera
Business
60-69 years
Reviewed: 8 months ago (28/10/2024)
Date of experience: 10/2024

Muy agradable y Antonia en recepción nos ayudó muchísimo con la manera en que podíamos viajar a una ciudad cercana.

Estimado Rafael,

Muchísimas gracias por sus amables palabras. Nos alegra saber que tuvo una estancia muy agradable y que Antonia en recepción pudo ayudarle con su viaje a una ciudad cercana. Su satisfacción es nuestra mayor recompensa.

Esperamos volver a darle la bienvenida muy pronto.

Saludos cordiales, El equipo de CityClass Hotel Alter Markt
By Will
Business
50-59 years
Reviewed: 8 months ago (26/10/2024)
Date of experience: 10/2024

Prima

No Public Name
Business
60-69 years
Reviewed: 8 months ago (26/10/2024)
Date of experience: 10/2024

Virkelig god betjening

No Public Name
Family
60-69 years
Reviewed: 8 months ago (24/10/2024)
Date of experience: 10/2024

Very satisfied

Dear Edwards,

Thank you for your review and feedback! We are pleased to hear that you were overall very satisfied with your stay. We apologize for the empty soap dispenser in the washbasin and will ensure this does not happen again in the future. We hope to welcome you back soon!

Best regards,
Your CityClass Hotel Alter Markt Team
By Zoe knipe
Couple
50-59 years
Reviewed: 8 months ago (24/10/2024)
Date of experience: 10/2024

Perfect. I will definitely recommend and hope to return in the near future

Dear Zoe,

Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay and found our hotel fantastic in every aspect. It’s great to know that you appreciated the comfort and cleanliness of our rooms, the prime location, and the friendliness and helpfulness of our reception staff. We are also delighted that you enjoyed our delicious breakfast. We look forward to welcoming you back in the near future and appreciate your recommendation!

Best regards,
Your CityClass Hotel Alter Markt Team
No Public Name
Business
50-59 years
Reviewed: 8 months ago (24/10/2024)
Date of experience: 10/2024

Guest has not commented on review

By Morten K., Copenhagen, Denmark
Business
60-69 years
Reviewed: 9 months ago (23/10/2024)
Date of experience: 10/2024

Dejligt hotel, virkelig god beliggenhed. Der er lidt støj fra markedspladsen, men vinduerne isolerer virkelig godt, så man kan jo bare lukke, hvis lyden af mennesker og byliv generer! MEGET venligt personale, søde mennesker. Dem skal I være glade for.

Dear Morten,

Thank you for your kind review! We are delighted to hear that you enjoyed your stay and appreciated our excellent location. We apologize for any noise from the market square, but we’re glad to know that our well-insulated windows helped. Your compliments about our friendly staff are much appreciated, and we will certainly pass on your kind words to them. We also appreciate your feedback on the breakfast and will work on improving the quality of our coffee and bread. We hope to welcome you back soon!

Best regards,
Your CityClass Hotel Alter Markt Team
No Public Name
Friends
40-49 years
Reviewed: 9 months ago (21/10/2024)
Date of experience: 10/2024

Wonderful!

Dear Beal,

Thank you for your wonderful review! We are delighted to hear that you had a great stay and found our hotel to be excellent in terms of price, location, cleanliness, and service. We appreciate your feedback on the room and service, and we will continue to strive for improvement. We hope to welcome you back soon!

Best regards,
Your CityClass Hotel Alter Markt Team
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