CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 1,885 reviews
:
By Sebastian
Family
30-39 years
Reviewed: 9 months ago (11/12/2024)
Date of experience: 11/2024

Guest has not commented on review

By KALLIOPI GALANOPOULOU
Business
50-59 years
Reviewed: 9 months ago (09/12/2024)
Date of experience: 12/2024

very comfortable room with excellent service and polite and cheerful staff

No Public Name
Business
40-49 years
Reviewed: 9 months ago (08/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By MN
Family
60-69 years
Reviewed: 9 months ago (08/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Chris
Couple
20-29 years
Reviewed: 9 months ago (07/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Alan Morris
Couple
50-59 years
Reviewed: 9 months ago (07/12/2024)
Date of experience: 12/2024

Overall I would recommend the hotel but given a relatively high room rate, there is room for improvement in the room facilities provided to guests: while the Wifi failure may have been an exceptional event, the lack of a kettle was disappointing.

Dear Alan,

Thank you for your recommendation and feedback. We are glad to hear that you overall enjoyed your stay at CityClass Hotel Alter Markt. We appreciate your comments regarding the room facilities and apologize for any inconvenience caused by the lack of a kettle in the room. Please note that kettles are available at any time from the reception.

We regret the WiFi issue you experienced and will work to prevent such occurrences in the future.

Your feedback is valuable to us, and we will use it to enhance our services for our guests.

We look forward to welcoming you back and providing you with an improved experience.

Best regards, Your CityClass Team Hotel Alter Markt
No Public Name
Business
40-49 years
Reviewed: 9 months ago (06/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Steven Hogan
Couple
60-69 years
Reviewed: 9 months ago (06/12/2024)
Date of experience: 12/2024

Loved the location, staff very good. Will stay again and recommend to others

Dear Steven,

Thank you for your wonderful review! We are delighted to hear that you loved the location of CityClass Hotel Alter Markt and found our staff to be very good. Your intention to stay with us again and recommend our hotel to others means a lot to us.

We look forward to welcoming you back soon for another great experience.

Best regards, Your CityClass Team Hotel Alter Markt
By Vicki
Couple
50-59 years
Reviewed: 9 months ago (06/12/2024)
Date of experience: 12/2024

Fabulous

No Public Name
Family
60-69 years
Reviewed: 9 months ago (06/12/2024)
Date of experience: 12/2024

Heel fijn hotel maar voor meerdere nachten mag er toch en korting

Beste De Corte,

hartelijk dank voor uw beoordeling! We zijn blij te horen dat u ons hotel heel fijn vond. We waarderen uw suggestie voor een korting bij meerdere nachten en zullen dit in overweging nemen.

We hopen u binnenkort weer bij ons te mogen verwelkomen.

Met vriendelijke groeten, Uw CityClass Team Hotel Alter Markt
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