CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 1,886 reviews
:
No Public Name
Couple
60-69 years
Reviewed: 10 months ago (09/11/2024)
Date of experience: 11/2024

Very good.

No Public Name
Business
40-49 years
Reviewed: 10 months ago (09/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By Bertrand de Lacombe
Alone
50-59 years
Reviewed: 10 months ago (08/11/2024)
Date of experience: 11/2024

Hôtel en principe très bien mais j'ai été désagréablement suspris de ne pas avoir eu d'eau chaude dans la douche, de constater que le problème était général mais que personne n'avait pas jugé bon d'en prévenir les clients (nous donnons nos n° de tel à l'enregistrement, un SMS était possible), de ne pas vraiment recevoir d'excuses et évidemment aucune compensation (ex : petit-déjeuner offert). Attitude peu commerciale vis-à-vis d'un service de base !

By Rachel
Friends
50-59 years
Reviewed: 10 months ago (07/11/2024)
Date of experience: 11/2024

Het hotel is fantastisch! Het is op loopafstand van alle bezienswaardigheden, wat het enorm handig maakt. Ik kan het ten zeerste aanbevelen.

By Angela Gil
Family
60-69 years
Reviewed: 10 months ago (07/11/2024)
Date of experience: 11/2024

Der beste Eindruck ist, hier waren wir nicht das letzte Mal.

By Jacob Schnepf
Business
30-39 years
Reviewed: 10 months ago (04/11/2024)
Date of experience: 11/2024

Guest has not commented on review

No Public Name
Business
50-59 years
Reviewed: 10 months ago (03/11/2024)
Date of experience: 11/2024

Really lovely. I was here for work and did not get a chance to look around the area but the hotel itself was super clean, rooms were large enough and I have no complaints.

Dear Zancarini-Yasaka,

Thank you for your lovely review! We’re glad to hear that you had a pleasant stay at CityClass Hotel Alter Markt, even though you were here for work and didn’t get a chance to explore the area. It’s great to know that you found the hotel super clean, the rooms spacious, and had no complaints.

Your feedback on the room temperature and the helpfulness of our staff is much appreciated. We’re also delighted that you enjoyed our breakfast and found it to be of good quality with plenty of choices.

Your ratings for price perception, room, location, cleanliness, and service are very valuable to us and help us maintain our high standards.

We hope to welcome you back, perhaps for a leisure trip next time!

Best regards, Your CityClass Hotel Alter Markt Team
By Abigail
Family
<20 years
Reviewed: 10 months ago (03/11/2024)
Date of experience: 11/2024

I would book there again it was a lovely hotel and we enjoyed staying there.

Dear Abigail,

Thank you for your fantastic review! We’re thrilled to hear that you had such a lovely stay at CityClass Hotel Alter Markt and that you would book with us again.

It’s wonderful to know that you enjoyed the spacious and clean room with a beautiful view of the cathedral, as well as our prime location near the square and underground station. We’re also glad that our friendly and helpful staff made your stay even more enjoyable.

Your perfect scores for price perception, room, location, cleanliness, and service mean a lot to us and motivate us to keep up the good work.

We look forward to welcoming you back soon!

Best regards, Your CityClass Hotel Alter Markt Team
By Michelle Wilcock
Family
40-49 years
Reviewed: 11 months ago (01/11/2024)
Date of experience: 11/2024

breakfast was good.

By Jamie Wright
Family
40-49 years
Reviewed: 11 months ago (01/11/2024)
Date of experience: 10/2024

The hotel perfectly fulfilled everything that I had hoped it would; check in was easy; additional requests for a shower mat were also taken care of before arrival; the rooms were comfy and clean; the location meant that everything was at hand.

Back to Top CERTIFICATE what's this?