CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 1,886 reviews
:
No Public Name
Business
50-59 years
Reviewed: 11 months ago (24/10/2024)
Date of experience: 10/2024

Guest has not commented on review

By Morten K., Copenhagen, Denmark
Business
60-69 years
Reviewed: 11 months ago (23/10/2024)
Date of experience: 10/2024

Dejligt hotel, virkelig god beliggenhed. Der er lidt støj fra markedspladsen, men vinduerne isolerer virkelig godt, så man kan jo bare lukke, hvis lyden af mennesker og byliv generer! MEGET venligt personale, søde mennesker. Dem skal I være glade for.

Dear Morten,

Thank you for your kind review! We are delighted to hear that you enjoyed your stay and appreciated our excellent location. We apologize for any noise from the market square, but we’re glad to know that our well-insulated windows helped. Your compliments about our friendly staff are much appreciated, and we will certainly pass on your kind words to them. We also appreciate your feedback on the breakfast and will work on improving the quality of our coffee and bread. We hope to welcome you back soon!

Best regards,
Your CityClass Hotel Alter Markt Team
No Public Name
Friends
40-49 years
Reviewed: 11 months ago (21/10/2024)
Date of experience: 10/2024

Wonderful!

Dear Beal,

Thank you for your wonderful review! We are delighted to hear that you had a great stay and found our hotel to be excellent in terms of price, location, cleanliness, and service. We appreciate your feedback on the room and service, and we will continue to strive for improvement. We hope to welcome you back soon!

Best regards,
Your CityClass Hotel Alter Markt Team
No Public Name
Friends
50-59 years
Reviewed: 11 months ago (21/10/2024)
Date of experience: 10/2024

Good location in city and hotel excellent let down a little by specific room location picking up the socialising noise from street / bars etc till early hours (double glazing limited impact on noise)

Dear Eric,

Thank you for your detailed review and feedback. We are delighted to hear that you enjoyed our hotel’s excellent location, cleanliness, and helpful staff. We apologize for the noise from the nearby bars and the limited impact of our double glazing. Your feedback is valuable to us, and we will look into ways to improve the soundproofing of our rooms. We are glad you enjoyed our breakfast and found the price and rooms to be good. For the best prices and additional services, please visit our website at cityclass.de. We hope to welcome you back in the future!

Best regards,
Your CityClass Hotel Alter Markt Team
No Public Name
Alone
60-69 years
Reviewed: 11 months ago (19/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Friends
40-49 years
Reviewed: 11 months ago (18/10/2024)
Date of experience: 10/2024

Very good

No Public Name
Couple
50-59 years
Reviewed: 11 months ago (18/10/2024)
Date of experience: 09/2024

Top

No Public Name
Couple
70-79 years
Reviewed: 11 months ago (18/10/2024)
Date of experience: 10/2024

Eine sehr gute Wahl in diesem Hotel gewesen zu sein. Würden wir bei einem nächsten Köln-Besuch wiederholen.

No Public Name
Couple
50-59 years
Reviewed: 11 months ago (16/10/2024)
Date of experience: 10/2024

Ein sehr schönes Hotel mitten im Herzen von Köln. Leider ist das Frühstück sehr teuer.

No Public Name
Couple
40-49 years
Reviewed: 11 months ago (16/10/2024)
Date of experience: 10/2024

Guest has not commented on review

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