CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 2,215 reviews
:
No Public Name
Business
40-49 years
Reviewed: 6 months ago (24/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Guest,

thank you for taking the time to rate your stay with us. We appreciate your positive feedback on our location, cleanliness, service, and breakfast. We also take your comments regarding price and room experience seriously, as they help us improve.

We hope to welcome you back to the CityClass Hotel Alter Markt.

Warm regards
Team CityClass Hotel Alter Markt
By Ingo D.
Couple
60-69 years
Reviewed: 6 months ago (20/04/2026)
Date of experience: 04/2026

Sehr zufrieden

Lieber Gast,
herzlichen Dank für Ihre hervorragende Bewertung und die vielen positiven Rückmeldungen. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt so zufrieden waren.

Besonders schön zu hören ist, dass Ihnen das saubere und praktische Zimmer, die zentrale Lage sowie unser freundliches und umsichtiges Personal so gut gefallen haben. Auch Ihr Lob für das umfangreiche Frühstück, das stets frisch nachgelegt wurde, bedeutet uns viel.

Vielen Dank auch für Ihren Hinweis zum Preisempfinden. Während großer Veranstaltungen in Köln steigen die Zimmerpreise stadtweit deutlich an – dennoch verstehen wir, dass dies als hoch wahrgenommen werden kann.

Wir würden uns sehr freuen, Sie bald wieder bei uns im CityClass Hotel Alter Markt begrüßen zu dürfen.

Herzliche Grüße
Team CityClass Hotel Alter Markt
No Public Name
Business
40-49 years
Reviewed: 6 months ago (20/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Cesur,
Thank you for your excellent rating and the perfect scores in every category. We are delighted that you were satisfied with the price‑performance, room, location, cleanliness, and service.

We look forward to welcoming you back to the CityClass Hotel Alter Markt.

Warm regards
Team CityClass Hotel Alter Markt
No Public Name
Business
50-59 years
Reviewed: 6 months ago (18/04/2026)
Date of experience: 04/2026

Excellent

Dear Guest,
thank you very much for your excellent review. We are delighted to see your outstanding ratings for the room, location, cleanliness, service and overall value. We also appreciate your positive feedback on the breakfast.
We are pleased that you chose to subscribe to our newsletter — thank you for your trust.

We would be very happy to welcome you back on your next visit to Cologne.

Warm regards
Team CityClass Hotel Alter Markt
No Public Name
Business
30-39 years
Reviewed: 6 months ago (17/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Guest,
thank you very much for your feedback and for taking the time to rate your stay with us. We are pleased to see your positive scores for cleanliness, location, service, comfort, and room quality, as well as your satisfaction with our breakfast.

We appreciate your visit and hope to welcome you again on your next trip to Cologne.

Warm regards
Team CityClass Hotel Alter Markt
No Public Name
Couple
70-79 years
Reviewed: 7 months ago (16/04/2026)
Date of experience: 04/2026

Holz- oder Laminatböden in den Zimmer wären hygienischer

Lieber Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im CityClass Hotel Alter Markt zu bewerten und uns Ihren konstruktiven Hinweis zu den Bodenbelägen in den Zimmern mitzuteilen.
Ihr Vorschlag hinsichtlich Holz‑ oder Laminatböden aus hygienischer Sicht ist nachvollziehbar und hilfreich. Solches Feedback nehmen wir sehr ernst und beziehen es gerne in unsere zukünftigen Überlegungen und Weiterentwicklungen unseres Hauses mit ein.
Es freut uns sehr, dass Sie mit der Lage, der Sauberkeit, dem Service sowie mit unserem Frühstück rundum zufrieden waren und uns in diesen Bereichen so positiv bewertet haben.
Wir würden uns freuen, Sie bei einem nächsten Besuch in Köln erneut bei uns begrüßen zu dürfen.
Herzliche Grüße
Ihr Team vom CityClass Hotel Alter Markt
No Public Name
Couple
50-59 years
Reviewed: 7 months ago (13/04/2026)
Date of experience: 04/2026

Gute zentrale Lage, gutes Frühstück und guter Service.

By Lauer Andrea
Couple
60-69 years
Reviewed: 7 months ago (12/04/2026)
Date of experience: 04/2026

Gut ausgesucht und sehr zufrieden

No Public Name
Business
30-39 years
Reviewed: 7 months ago (10/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Guest
thank you very much for your excellent ratings. We’re delighted to see that you were fully satisfied with the price, the room, the location, the cleanliness, and our service.

We’re also very happy that you enjoyed our breakfast so much.

It would be a pleasure to welcome you again on your next visit to Cologne.

Warm regards
Team CityClass Hotel Alter Markt
By Eleonora
Couple
40-49 years
Reviewed: 7 months ago (07/04/2026)
Date of experience: 04/2026

Piacevole soggiorno,la posizione centrale mi ha consentito di passare in camera anche durante alcuni momenti della giornata.
Apprezzato il servizio di custodia bagagli all’arrivo e il giorno della partenza.
Buona la colazione.

Cara Eleonora,
la ringraziamo molto per il suo gentile feedback. Siamo felici che abbia apprezzato il nostro ottimo posizionamento centrale, che le ha permesso di rientrare comodamente in camera durante la giornata, così come il servizio di deposito bagagli all’arrivo e alla partenza.

Ci fa inoltre piacere sapere che la colazione ricca e varia sia stata di suo gradimento.
Grazie anche per il suggerimento riguardo ai ganci in bagno e all’interno della camera — lo apprezziamo e lo terremo in considerazione.

Saremmo lieti di accoglierla nuovamente durante il suo prossimo soggiorno a Colonia.

Cordiali saluti
Il team del CityClass Hotel Alter Markt
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