CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 2,000 reviews
:
No Public Name
Couple
60-69 years
Reviewed: 8 months ago (14/06/2025)
Date of experience: 06/2025

great

Dear Cronin,

thank you very much for your great feedback and the positive ratings across all areas!

We’re happy to hear that you enjoyed your stay with us and appreciated our central location, cleanliness, and service. It’s always a pleasure to receive such encouraging comments from our guests.

We hope to welcome you back to the CityClass Hotel Alter Markt soon!

Warm regards
CityClass Hotel Alter Markt
No Public Name
Business
<20 years
Reviewed: 8 months ago (12/06/2025)
Date of experience: 06/2025

Guest has not commented on review

By Flister
Couple
60-69 years
Reviewed: 8 months ago (11/06/2025)
Date of experience: 06/2025

Gutes Hotel zum weiterempfehlen

Lieber Gast,

vielen herzlichen Dank für Ihre tolle Bewertung und Ihre Weiterempfehlung!

Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben – besonders das große, saubere Zimmer, die zentrale Lage und unser Frühstücksbuffet scheinen Ihren Aufenthalt rundum angenehm gemacht zu haben. Auch Ihre Rückmeldung zum Service nehmen wir dankend an – wir arbeiten stetig daran, uns weiter zu verbessern.

Wir würden uns sehr freuen, Sie bald wieder bei uns im Herzen der Kölner Altstadt begrüßen zu dürfen!

Mit besten Grüßen
Ihr Team vom CityClass Hotel Alter Markt
No Public Name
Friends
50-59 years
Reviewed: 8 months ago (09/06/2025)
Date of experience: 06/2025

Guest has not commented on review

By Stephen
Alone
50-59 years
Reviewed: 8 months ago (09/06/2025)
Date of experience: 06/2025

Wonderful hotel in a great location, good service, very nice room

Dear Stephen,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you enjoyed your stay with us and appreciated our central location, the cleanliness of your room, and the friendly service from our lobby staff. It’s great to know that you found your room comfortable with a nice view, and that you felt your stay offered good value.

Your kind words mean a lot to us and are a great motivation for the entire team. We hope to welcome you back soon for another great experience in the heart of Cologne’s Old Town!

Warm regards,
Your CityClass Hotel Alter Markt Team
By Adam McDermott
Couple
50-59 years
Reviewed: 8 months ago (08/06/2025)
Date of experience: 06/2025

Wonderful staff and great value and superbly located hotel.

No Public Name
Friends
30-39 years
Reviewed: 8 months ago (08/06/2025)
Date of experience: 06/2025

Sehr gut

No Public Name
Friends
60-69 years
Reviewed: 8 months ago (08/06/2025)
Date of experience: 06/2025

Ich fühle mich im CityClass Hotel am Alter Markt immer sehr wohl.

No Public Name
Business
30-39 years
Reviewed: 8 months ago (07/06/2025)
Date of experience: 06/2025

-AVOCADO IS MISSING IN THE BREAKFAST

No Public Name
Business
60-69 years
Reviewed: 8 months ago (06/06/2025)
Date of experience: 06/2025

Molto buono. Staff gentile e disponibile, soprattutto considerando che siamo in Germania

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