CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 2,053 reviews
:
No Public Name
Business
40-49 years
Reviewed: 10 months ago (26/06/2025)
Date of experience: 06/2025

Hotel w fajnym miejscu, pokoje czyste, obsługa bardzo miła i pomocna. Jedyny dyskomfort spowodowany brakiem działającej klimatyzacji przez co w pokoju było gorąco i duszno.

No Public Name
Business
30-39 years
Reviewed: 10 months ago (25/06/2025)
Date of experience: 06/2025

W pokojach było bardzo gorąco. Nie dało się spać przy otwartym oknie ponieważ był duży hałas z zewnątrz. Wiatrak który był w pokoju był mały i nie dawał schłodzić temperatury w pokoju

No Public Name
Business
60-69 years
Reviewed: 10 months ago (25/06/2025)
Date of experience: 06/2025

Guest has not commented on review

No Public Name
Family
50-59 years
Reviewed: 10 months ago (23/06/2025)
Date of experience: 06/2025

Guest has not commented on review

No Public Name
Couple
30-39 years
Reviewed: 10 months ago (23/06/2025)
Date of experience: 06/2025

Guest has not commented on review

By Conroth Fabian
Friends
30-39 years
Reviewed: 10 months ago (23/06/2025)
Date of experience: 06/2025

Bel hôtel très bien situé avec literie confortable. Pas bruyant malgré la situation sur la place principale

Cher Fabian,

un grand merci pour votre excellente évaluation !

Nous sommes ravis d’apprendre que vous avez apprécié notre hôtel, idéalement situé au cœur du centre historique, ainsi que le confort de notre literie. C’est également un plaisir de savoir que vous avez pu profiter du calme malgré notre emplacement central.

Vos commentaires positifs sont une belle récompense pour notre équipe, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Cologne.

Avec nos salutations les plus chaleureuses,
L’équipe du
CityClass Hotel Alter Markt
By Ger
Couple
60-69 years
Reviewed: 10 months ago (22/06/2025)
Date of experience: 06/2025

⁰

By Anna Klemenz
Business
30-39 years
Reviewed: 10 months ago (20/06/2025)
Date of experience: 06/2025

Guest has not commented on review

No Public Name
Business
40-49 years
Reviewed: 10 months ago (19/06/2025)
Date of experience: 06/2025

Guest has not commented on review

By Susan Slater
Couple
60-69 years
Reviewed: 10 months ago (18/06/2025)
Date of experience: 06/2025

Almost perfect, my husband was ill with food poisoning from one of the local Thai restaurants for one day but it didn’t stop us from doing and seeing everything we planned during our short break. The hotel was spotless, fantastic location and the staff were friendly and helpful. We would definitely stay at the CityClass Alter Matkt again.

Dear Susan,

thank you so much for your kind and thoughtful review. We’re truly sorry to hear that your husband wasn’t feeling well during your stay, but we’re glad it didn’t stop you both from enjoying your time in Cologne.

It’s wonderful to know that you found our hotel spotless, appreciated the fantastic location, and felt well cared for by our friendly and helpful team. Your words mean a lot to us and will be shared with the entire staff.

We would be absolutely delighted to welcome you back to the CityClass Hotel Alter Markt on your next visit—hopefully under better health circumstances!

Warmest regards,
Your team at
CityClass Hotel Alter Markt
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