CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 2,053 reviews
:
No Public Name
Business
50-59 years
Reviewed: 1 year ago (11/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Jens
Family
40-49 years
Reviewed: 1 year ago (10/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Heike
Couple
40-49 years
Reviewed: 1 year ago (08/02/2025)
Date of experience: 02/2025

Top 👍🏻 wir kommen gerne wieder.

By Udo Lutz
Business
50-59 years
Reviewed: 1 year ago (06/02/2025)
Date of experience: 02/2025

sehr freundliche Mitarbeiter an der Rezeption und im Cafe.

By Dr. Rabin Harbhajun
Business
40-49 years
Reviewed: 1 year ago (05/02/2025)
Date of experience: 02/2025

The breakfast is quire regular and for Euro 20 its grossly overpriced. The same breakfast at Novolel is Euro 12. Please dont hike up your prices because of exhibitions , its not correct!

Dear Dr. Rabin Harbhajun,

Thank you for taking the time to share your feedback about your stay at CityClass Hotel Alter Markt.

We are sorry to hear that you found our breakfast to be overpriced. We strive to offer a variety of high-quality options to our guests. Our extensive breakfast buffet is priced at €18.90, but as a direct booker through CityClass.de, you can enjoy a discounted rate of €15. We will review your comments to see how we can further improve our offerings and pricing.

Regarding the price increase during exhibitions, we understand your concern. The demand during these periods does affect our pricing, but we always aim to provide value for money. Your feedback is important to us, and we will take it into consideration for future pricing strategies.

We hope to have the opportunity to welcome you back and provide you with a better experience.

Best regards,
Your CityClass Hotel Alter Markt Team
By Roberto
Business
60-69 years
Reviewed: 1 year ago (04/02/2025)
Date of experience: 02/2025

Tutto positivo a parte che alla reception , dove c'era peraltro una lunga coda, ho dovuto mettere i miei dati su un laptop...forse sarebbe stato meglio per la receptionist fare una fotocopia del mio documento e inserire lei , dopo , i dati. La coda sarebbe stata di sicuro molto più breve....

No Public Name
Couple
60-69 years
Reviewed: 1 year ago (03/02/2025)
Date of experience: 01/2025

Ein sehr schönes Hotel, sehr nette Betreuung. Wir waren rundum zufrieden.

By Tobias Wätke
Couple
50-59 years
Reviewed: 1 year ago (03/02/2025)
Date of experience: 01/2025

Sehr gutes Hotel in Zentrumsnähe das wir uns für unseren nächsten Köln Besuch merken werden.

No Public Name
Business
30-39 years
Reviewed: 1 year ago (03/02/2025)
Date of experience: 01/2025

Gepflegt, Top Lage, freundliches Personal

By Klaus
Couple
60-69 years
Reviewed: 1 year ago (02/02/2025)
Date of experience: 02/2025

Guest has not commented on review

Back to Top CERTIFICATE what's this?