CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 2,179 reviews
:
By Brand, Karl Heinrich
Couple
70-79 years
Reviewed: 2 years ago (14/12/2024)
Date of experience: 12/2024

Gut geführtes und ordentliches Hotel

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (14/12/2024)
Date of experience: 12/2024

Angenehmes Ambiente

By David
Couple
70-79 years
Reviewed: 2 years ago (13/12/2024)
Date of experience: 12/2024

Comfortable stay in a great location with very good breakfast and helpful staff.

By warscynski myriam
Couple
60-69 years
Reviewed: 2 years ago (13/12/2024)
Date of experience: 12/2024

parfait rapport ualité prix

By Sebastian
Family
30-39 years
Reviewed: 2 years ago (11/12/2024)
Date of experience: 11/2024

Guest has not commented on review

By KALLIOPI GALANOPOULOU
Business
50-59 years
Reviewed: 2 years ago (09/12/2024)
Date of experience: 12/2024

very comfortable room with excellent service and polite and cheerful staff

No Public Name
Business
40-49 years
Reviewed: 2 years ago (08/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By MN
Family
60-69 years
Reviewed: 2 years ago (08/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Chris
Couple
20-29 years
Reviewed: 2 years ago (07/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Alan Morris
Couple
50-59 years
Reviewed: 2 years ago (07/12/2024)
Date of experience: 12/2024

Overall I would recommend the hotel but given a relatively high room rate, there is room for improvement in the room facilities provided to guests: while the Wifi failure may have been an exceptional event, the lack of a kettle was disappointing.

Dear Alan,

Thank you for your recommendation and feedback. We are glad to hear that you overall enjoyed your stay at CityClass Hotel Alter Markt. We appreciate your comments regarding the room facilities and apologize for any inconvenience caused by the lack of a kettle in the room. Please note that kettles are available at any time from the reception.

We regret the WiFi issue you experienced and will work to prevent such occurrences in the future.

Your feedback is valuable to us, and we will use it to enhance our services for our guests.

We look forward to welcoming you back and providing you with an improved experience.

Best regards, Your CityClass Team Hotel Alter Markt
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