CityClass Hotel am Dom hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,442 reviews
:
No Public Name
Business
60-69 years
Reviewed: 4 days ago (29/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Lieber Herr Stuefer,

vielen Dank für Ihre tolle Bewertung!
Es freut uns sehr, dass Sie mit Ihrem Aufenthalt, unserem Service und der Lage zufrieden waren.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

Herzliche Grüße
Ihr Team vom CityClass Hotel am Dom
By Dario
Family
40-49 years
Reviewed: 6 days ago (27/07/2025)
Date of experience: 07/2025

Excelente por la diversidad de idiomas!!!

Estimado Dario:

Muchas gracias por su excelente valoración y su amable comentario sobre la diversidad de idiomas en nuestro hotel! Nos alegra saber que disfrutó de su estancia y que quedó satisfecho con nuestro servicio, la limpieza y la ubicación.

Reciba un cordial saludo
Su equipo del CityClass Hotel am Dom
No Public Name
Alone
60-69 years
Reviewed: 1 week ago (26/07/2025)
Date of experience: 07/2025

Ein sehr gutes Hotel in zentraler Lage am Dom und trotzdem ruhigem Zimmer,
Das Personal ist ausgesprochen freundlich und sehr entgegenkommend.

Liebe Frau Kramer,

vielen Dank für Ihre wunderbare Bewertung!
Es freut uns sehr, dass Sie unsere zentrale, aber dennoch ruhige Lage sowie den freundlichen und zuvorkommenden Service so positiv hervorheben. Auch Ihr Lob für das Frühstück geben wir gerne an unser Team weiter.

Herzliche Grüße
Ihr Team vom CityClass Hotel am Dom
No Public Name
Alone
60-69 years
Reviewed: 1 week ago (26/07/2025)
Date of experience: 07/2025

Prima verblijf

Beste Adrian,

Hartelijk dank voor uw uitgebreide en positieve beoordeling!
We zijn blij dat u genoten heeft van onze centrale ligging, het ontbijt en de service. Uw opmerkingen over de kamer nemen we serieus – fijn om te horen dat u de renovatie op de eerste verdieping positief heeft ervaren.

Hartelijke groeten
Uw team van CityClass Hotel am Dom
No Public Name
Family
50-59 years
Reviewed: 1 week ago (26/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Liebe Familie Weber-Speermann,

herzlichen Dank für Ihre hervorragende Bewertung!
Es freut uns sehr, dass Sie mit Ihrem Aufenthalt bei uns – von der Zimmerausstattung über den Service bis hin zum Frühstück – rundum zufrieden waren. Ihre positive Rückmeldung ist eine schöne Motivation für unser gesamtes Team.

Herzliche Grüße
Ihr Team vom CityClass Hotel am Dom
No Public Name
Business
50-59 years
Reviewed: 1 week ago (25/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Lieber Stephan,

vielen Dank für Ihre Rückmeldung und die Zeit, die Sie sich für unsere Umfrage genommen haben.
Ihr Lob zur Lage, Sauberkeit und unserem Service freut uns sehr.
Den Hinweis zur Enge der Toilette nehmen wir ernst und leiten ihn gerne intern weiter.

Herzliche Grüße
Ihr Team vom CityClass Hotel am Dom
No Public Name
Couple
70-79 years
Reviewed: 1 week ago (24/07/2025)
Date of experience: 07/2025

Prima hotel inclusief alle faciliteiten!

Geachte familie Keulemans,

Hartelijk dank voor uw fantastische beoordeling!
We zijn erg blij dat u genoten heeft van uw verblijf bij ons – van de mooie kamer en het goede ontbijt tot de vriendelijkheid van ons personeel.

Uw positieve feedback over de locatie, netheid en prijs-kwaliteitverhouding waarderen we enorm.
We hopen u bij een volgend bezoek aan Keulen opnieuw te mogen verwelkomen!

Met vriendelijke groet
Uw team van CityClass Hotel am Dom
No Public Name
Couple
60-69 years
Reviewed: 1 week ago (23/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Dear Parello

Thank you very much for taking the time to write such a positive review of your stay with us.

We are delighted that you particularly appreciated our rooms, central location, cleanliness, and service. We also appreciate your praise for our value for money.

We hope to welcome you back to Cologne soon.

Sincerely,
Your CityClass Hotel am DomTeam
By Kristel
Family
20-29 years
Reviewed: 2 weeks ago (22/07/2025)
Date of experience: 07/2025

We will absolutely book at this hotel if we were to visit Köln again. We had an amazing time and the room was very comfortable.

Dear Kristel,

Thank you very much for your really great feedback!

We are delighted to hear that you enjoyed your stay at our CityClass Hotel am Dom so much and that you would definitely book with us again on your next visit to Cologne. It's fantastic to know that you felt very comfortable in your room and that you rated all aspects - value for money, room, location, cleanliness and service - with the highest score!

We are especially pleased that you emphasised the convenient location near the train station and that you found our staff very kind, patient and helpful in explaining everything. Your comments about our perfect breakfast, the great selection of food and even the "cute robot" that added a funny touch really made our day.

We can't wait to welcome you back for another great stay!

Best regards
Your Team CityClass Hotel am Dom
By Bart
Couple
50-59 years
Reviewed: 2 weeks ago (22/07/2025)
Date of experience: 07/2025

Goed, centraal gelegen hotel. Zeer vriendelijk en behulpzaam personeel.

Dear Bart,

Thank you very much for your valuable feedback!

It's great to hear that you found our CityClass Hotel am Dom to be a good, centrally located hotel with very friendly and helpful staff. We are very pleased that you gave our location, service and breakfast top marks.

We appreciate your comments on the room, cleanliness and value for money and will take them into account in our endeavours to continually improve our offering to our guests.

We hope to welcome you back to our hotel soon!

Yours sincerely,
Your Team CityClass Hotel am Dom
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