CityClass Hotel am Dom hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,371 reviews
:
By Thang Tran
Friends
60-69 years
Reviewed: 5 months ago (27/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Alone
60-69 years
Reviewed: 5 months ago (26/12/2024)
Date of experience: 12/2024

Great location and staff were great.

By TW
Family
60-69 years
Reviewed: 5 months ago (24/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Ljijana
Business
50-59 years
Reviewed: 6 months ago (23/12/2024)
Date of experience: 12/2024

Fantastic. Everything is fantastic. The hotel is on the PERFECT LOCATION, very comfortable, clean and with excellent breakfast. The staff is very kind and helpful. I sincerely recommend it and I would for sure reserve the same hotel.

No Public Name
Friends
70-79 years
Reviewed: 6 months ago (23/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Scott Tucker
Alone
60-69 years
Reviewed: 6 months ago (21/12/2024)
Date of experience: 12/2024

Was very pleased with everything. Would definitely stay again.

By Ron
Friends
60-69 years
Reviewed: 6 months ago (21/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Kaz Maidment
Couple
60-69 years
Reviewed: 6 months ago (21/12/2024)
Date of experience: 12/2024

Wonderful stay we will be back next year

By Lesan
Couple
40-49 years
Reviewed: 6 months ago (21/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Lesley Tutton
Family
50-59 years
Reviewed: 6 months ago (19/12/2024)
Date of experience: 12/2024

Disappointed with room as expected a higher standard for a 4 star hotel. Very much enjoyed the location.

Dear Lesley Tutton,

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location and found our staff helpful and friendly.

We apologize for the aspects of your stay that did not meet your expectations. We appreciate your detailed comments regarding the room facilities, cleanliness, and breakfast hygiene. Your feedback is invaluable to us, and we will address these issues to improve our services.

We hope to have the opportunity to welcome you back and provide a better experience in the future.

Best regards,
Your CityClass Hotel am Dom Team
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