CityClass Hotel am Dom hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,359 reviews
:
No Public Name
Family
80+ years
Reviewed: 7 weeks ago (15/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Guest

Thank you very much for your kind words and for taking the time to share your review with us. We are very pleased with your positive feedback regarding the value for money, location, cleanliness, and service.

We are sorry to hear that the pillow was too soft and the towel was not in optimal condition. Your feedback is very important to us, and we will promptly review and improve these points to make your next stay even more pleasant.

We hope to welcome you back soon.

Best regards,
Your CityClass Hotel am Dom Team
No Public Name
Business
40-49 years
Reviewed: 7 weeks ago (15/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Caro Paganini,

La ringraziamo molto per la sua eccellente recensione e per il suo feedback positivo sul suo soggiorno al CityClass Hotel am Dom.

Siamo lieti che sia rimasto completamente soddisfatto del rapporto qualità-prezzo, delle camere, della posizione, della pulizia e del servizio. È bello sapere che siamo stati in grado di soddisfare le vostre aspettative e che avete trascorso un soggiorno piacevole.

Ci auguriamo di potervi convincere della nostra colazione e del nostro bar in occasione della vostra prossima visita.

Cordiali saluti,

Il vostro team CityClass Hotel am Dom
By Günter Etter
Couple
60-69 years
Reviewed: 2 months ago (14/04/2025)
Date of experience: 04/2025

Gutes Hotel für einen Besuch in Köln. Liegt zentral, vom Hotel kann man fast alles per Fuss erreichen

No Public Name
Business
30-39 years
Reviewed: 2 months ago (14/04/2025)
Date of experience: 04/2025

Boa

By Angi
Business
30-39 years
Reviewed: 2 months ago (14/04/2025)
Date of experience: 04/2025

good price, very good location BUT very old rooms/furniture

By Miri und Johan
Couple
30-39 years
Reviewed: 2 months ago (13/04/2025)
Date of experience: 04/2025

Tolles, sehr modernes Hotel welches sich sehr gut für einen Ausflug nach Köln eignet.

No Public Name
Couple
40-49 years
Reviewed: 2 months ago (13/04/2025)
Date of experience: 04/2025

Alles gut

By Mike Owens
Couple
60-69 years
Reviewed: 2 months ago (10/04/2025)
Date of experience: 04/2025

Awesome stay, will definitely be back!

No Public Name
Business
50-59 years
Reviewed: 2 months ago (10/04/2025)
Date of experience: 04/2025

Guest has not commented on review

No Public Name
Couple
50-59 years
Reviewed: 2 months ago (09/04/2025)
Date of experience: 04/2025

Englannin kielen taidon puute oli suuri miinus. Patjat oli huonot

Hyvä,

kiitos, että käytit aikaa palautteen antamiseen. Pahoittelemme, että vierailunne ei täysin vastannut odotuksianne. Huomautuksenne henkilökuntamme englannin kielen taidosta ja patjoista ovat meille erittäin tärkeitä.

Käytämme palautettanne palveluidemme ja tilojemme parantamiseen. On kuitenkin ilo kuulla, että arvostitte sijaintiamme, siisteyttämme ja aamiaistamme positiivisesti.

Toivomme, että annatte meille tulevaisuudessa uuden mahdollisuuden vakuuttaa teidät parannuksistamme.

Ystävällisin terveisin,
CityClass Hotel am Dom
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