CityClass Hotel am Heumarkt hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 2,474 reviews
:
By Mikoteit
Alone
50-59 years
Reviewed: 7 months ago (21/02/2025)
Date of experience: 02/2025

Guest has not commented on review

No Public Name
Couple
50-59 years
Reviewed: 7 months ago (19/02/2025)
Date of experience: 02/2025

Guest has not commented on review

No Public Name
Couple
40-49 years
Reviewed: 7 months ago (16/02/2025)
Date of experience: 02/2025

Guest has not commented on review

No Public Name
Business
50-59 years
Reviewed: 7 months ago (13/02/2025)
Date of experience: 02/2025

Guest has not commented on review

No Public Name
Couple
60-69 years
Reviewed: 7 months ago (11/02/2025)
Date of experience: 02/2025

Es gibt kaum etwas zu bemängeln, nur folgende 2 Dinge:
1. Im Frühstücksraum lief eine Maus.
2. Die Temperatur im Schlafzimmer war zu
hoch.

Lieber Gast,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im CityClass Hotel am Heumarkt zu teilen. Wir freuen uns, dass Sie insgesamt zufrieden waren und unser Frühstück genossen haben.

Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie im Frühstücksraum und mit der Temperatur im Schlafzimmer erlebt haben. Ihre Rückmeldungen sind für uns sehr wichtig, und wir werden diese Punkte umgehend angehen, um sicherzustellen, dass solche Vorfälle in Zukunft vermieden werden.

Wir hoffen, Sie dennoch bald wieder bei uns begrüßen zu dürfen und Ihnen eine noch angenehmere Erfahrung bieten zu können.

Herzliche Grüße,
Ihr CityClass Hotel am Heumarkt Team

By Rickert
Couple
50-59 years
Reviewed: 7 months ago (11/02/2025)
Date of experience: 02/2025

Guest has not commented on review

No Public Name
Alone
50-59 years
Reviewed: 7 months ago (07/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Ronald Reid
Business
60-69 years
Reviewed: 7 months ago (06/02/2025)
Date of experience: 02/2025

Overall experience was good and people /staff friendly.

The mouse the only negative.

No Public Name
Business
50-59 years
Reviewed: 7 months ago (05/02/2025)
Date of experience: 02/2025

I came for business purposes. Thanks to the good location I found the opportunity visiting some places in the area. Location and cleanliness are the strong sides, with some additional effort the reception service can be improved.

Dear Sungu,

Thank you for taking the time to share your feedback about your stay at CityClass Hotel am Heumarkt.

We are pleased to hear that you appreciated our convenient location and the cleanliness of our hotel. It’s great to know that you had the opportunity to explore the area during your business trip.

We also appreciate your constructive feedback regarding our reception service. We are continuously working to improve our services, and your comments will help us in this effort.

We hope to welcome you back in the future and provide you with an even better experience.

Best regards,
Your CityClass Hotel am Heumarkt Team
By Melanie Steinhart-Özucar
Alone
40-49 years
Reviewed: 7 months ago (02/02/2025)
Date of experience: 02/2025

Guest has not commented on review

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