CityClass Hotel am Heumarkt hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 2,613 reviews
:
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (20/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Friends
60-69 years
Reviewed: 2 years ago (20/10/2024)
Date of experience: 10/2024

👍

By Ilka
Family
40-49 years
Reviewed: 2 years ago (18/10/2024)
Date of experience: 10/2024

Würde immer wieder das Hotel buchen. Es hat uns alles gut gefallen.

By Søren
Family
50-59 years
Reviewed: 2 years ago (18/10/2024)
Date of experience: 10/2024

Guest has not commented on review

Dear Søren,

Thank you for taking the time to complete our survey. We apologize that the condition of the room and the cleanliness did not meet your expectations, particularly the dirty and sticky floor. Your feedback is very important to us and will help us improve our service.

We are pleased to hear that you were satisfied with our service and appreciated the hotel's location.

For the best prices, please book directly on our website cityclass.de.

Thank you again for your feedback. We hope to welcome you back soon and provide you with a better experience.

Kind regards,
Your CityClass Hotel am Heumarkt Team
No Public Name
Business
40-49 years
Reviewed: 2 years ago (17/10/2024)
Date of experience: 10/2024

Guest has not commented on review

By Maier
Couple
30-39 years
Reviewed: 2 years ago (13/10/2024)
Date of experience: 10/2024

Lage top für einen Städtetrip.
Auswahl beim Frühstück gut, leider aber viel zu wenig Platz und man stand sich egal wo man sich aufgehalten hatte nur im Weg. Der Mitarbeiter im Frühstücksbereich war mehr als krank - dieser hat im 10 Sekunden-Takt gehustet, was mehr als unhygienisch ist. Egal wie pflichtbewusst man ist, im gastronomischen Bereich sollte man so nicht zur Arbeit kommen. Gerade wenn man auch in der Zubereitung der Speisen mitarbeitet.

No Public Name
Friends
50-59 years
Reviewed: 2 years ago (13/10/2024)
Date of experience: 10/2024

Schönes Hotel mitten in der Altstadt.

No Public Name
Business
60-69 years
Reviewed: 2 years ago (13/10/2024)
Date of experience: 10/2024

Guest has not commented on review

By Karin
Couple
50-59 years
Reviewed: 2 years ago (12/10/2024)
Date of experience: 10/2024

Super!

No Public Name
Business
40-49 years
Reviewed: 2 years ago (11/10/2024)
Date of experience: 10/2024

Super Hôtel super lage in koeln. Empfehle ich sehr

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