CityClass Hotel Alter Markt hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 2,133 reviews
:
No Public Name
Family
50-59 years
Reviewed: 2 weeks ago (04/07/2026)
Date of experience: 06/2026

Very friendly staff. Nicely located hotel. Great value!

Dear Guest,
thank you for your positive review! We are pleased that you appreciated our location, cleanliness, and the service provided by our team.
Your kind words are a great motivation for us. We look forward to welcoming you again in the future.
Warm regards,
Team CityClass Hotel Alter Markt
By Mehmet Demirkiran
Couple
60-69 years
Reviewed: 2 weeks ago (03/07/2026)
Date of experience: 07/2026

Guest has not commented on review

Dear Guest,
thank you for your wonderful feedback! We are pleased to hear that you enjoyed your stay and that our hotel met your expectations in so many areas.
Your positive review is a great motivation for our entire team. We look forward to welcoming you again.
Warm regards,
Team CityClass Hotel Alter Markt
By Josef
Business
70-79 years
Reviewed: 2 weeks ago (02/07/2026)
Date of experience: 07/2026

Sehr Zufrieden mit alles.

Lieber Gast,
herzlichen Dank für Ihr tolles Feedback! Schön, dass Sie sich bei uns wohlgefühlt haben und insbesondere unseren Service, die Sauberkeit und die gute Lage so positiv bewerten.
Wir freuen uns auf Ihren nächsten Besuch in Köln.
Herzliche Grüße, das Team vom CityClass Hotel Alter Markt
By Dirk De Bock
Alone
60-69 years
Reviewed: 2 weeks ago (02/07/2026)
Date of experience: 07/2026

Guest has not commented on review

Dear guest,
thank you for your review and constructive comments. We are happy that you particularly appreciated our location, cleanliness, and service.
Your suggestions regarding the bathroom facilities and breakfast offering are valuable to us, and we will take them into consideration as part of our ongoing quality improvements.
Warm regards, the Team at CityClass Hotel Alter Markt
By Samuel
Family
50-59 years
Reviewed: 2 weeks ago (02/07/2026)
Date of experience: 06/2026

Todo muy bien, Excelente atención del personal

Estimado huésped,
gracias por sus amables comentarios. Nos complace saber que quedó satisfecho con su habitación, nuestra ubicación, el desayuno y, especialmente, con el servicio de nuestro equipo.
Será un placer recibirle nuevamente en su próxima visita a Colonia.
Saludos cordiales, el equipo del CityClass Hotel Alter Markt
By Peter
Business
50-59 years
Reviewed: 2 weeks ago (01/07/2026)
Date of experience: 07/2026

Nice clean hotel and great location

Dear Guest
we truly appreciate your feedback! We’re pleased that you enjoyed your stay with us and especially valued our location and cleanliness.
We hope to have the pleasure of hosting you again in the future.
Warm regards, Team CityClass Hotel Alter Markt
No Public Name
Couple
80+ years
Reviewed: 3 weeks ago (30/06/2026)
Date of experience: 06/2026

Sympathique. Agréable. Dans un quartier séduisant

Cher client,
merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez apprécié votre séjour, notre emplacement ainsi que le petit-déjeuner copieux.
Au plaisir de vous accueillir à nouveau.
Cordialement, l’équipe du CityClass Hotel Alter Markt
No Public Name
Couple
60-69 years
Reviewed: 3 weeks ago (29/06/2026)
Date of experience: 06/2026

Not the cheapest hotel, but met most expectations compared to other options in Cologne. We would recommend it and would stay again ourselves. Pleasant enough.

Dear Guest
thank you for sharing your experience with us. We’re pleased that your stay met most expectations and that you enjoyed our service, breakfast, and central location.
We also appreciate your detailed remarks regarding room design and comfort. Feedback like yours helps us improve and refine our guest experience.
We look forward to welcoming you again in the future.
Warm regards, the Team at CityClass Hotel Alter Markt
No Public Name
Business
40-49 years
Reviewed: 3 weeks ago (29/06/2026)
Date of experience: 06/2026

Not bad

Dear Guest
we appreciate your honest review. We sincerely apologize for the inconvenience caused by the flies you experienced during your stay.
While this can occasionally occur due to the current climate, we fully understand your concerns and are addressing this with our team to ensure improvements.
Thank you for helping us improve our service.
Warm regards, the Team at CityClass Hotel Alter Markt
No Public Name
Friends
60-69 years
Reviewed: 3 weeks ago (29/06/2026)
Date of experience: 06/2026

Buono

Gentile ospite,
grazie per il Suo riscontro! Siamo felici che il Suo soggiorno sia stato piacevole e che abbia apprezzato diversi aspetti del nostro hotel.
Terremo in considerazione il Suo suggerimento riguardo la colazione.
Cordiali saluti, team CityClass Hotel Alter Markt
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