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Public Reviews Score
88%

"Very satisfied"

Based on 31,209 reviews across 11 portals
:
By J Huston
Leisure travelers
50-59 years
Reviewed: 13 years ago (01/10/2013)
Date of experience: 09/2013

We thoroughly enjoyed our stay at the Zara and would have no hesitation in returning on a future visit to Budapest

No Public Name
Business
20-29 years
Reviewed: 13 years ago (30/09/2013)
Date of experience: 09/2013

Overall great experience. Friendly staff and clean accomodations.

No Public Name
Leisure travelers
40-49 years
Reviewed: 13 years ago (30/09/2013)
Date of experience: 09/2013

Nice hotel with a good gym, great breakfast, nice staff!

By David, England
Leisure travelers
60-69 years
Reviewed: 13 years ago (30/09/2013)
Date of experience: 09/2013

Very friendly hotel, in a good position. We enjoyed our stay very much

By Emejota
Leisure travelers
40-49 years
Reviewed: 13 years ago (29/09/2013)
Date of experience: 09/2013

Muy agradable, la atención cuando llegamos fue rápida y eficiente en la recepción del hotel

By Peter
Leisure travelers
50-59 years
Reviewed: 13 years ago (28/09/2013)
Date of experience: 09/2013

Impressive hotel; the style and quality gave a us a good experience. Apart from having a dirty cup in our room when we arrived, everything else was to a very high standard. A lovely modern swanky hotel.

By Sofia
Leisure travelers
20-29 years
Reviewed: 13 years ago (28/09/2013)
Date of experience: 09/2013

Rally nice Hotel, clean and good location. Fresh breakfast with almost everything you can think of! Close to metro and nice restaurants!

No Public Name
Business
60-69 years
Reviewed: 13 years ago (28/09/2013)
Date of experience: 09/2013

un troppo costoso, tenuto conto che ti fano pafare anche una bottiglia di acqua

No Public Name
Leisure travelers
30-39 years
Reviewed: 13 years ago (28/09/2013)
Date of experience: 09/2013

Room and services are correct. We are satisfied.

No Public Name
Leisure travelers
70-79 years
Reviewed: 13 years ago (27/09/2013)
Date of experience: 09/2013

The Hotel is OK. The bell Staff was outstanding and always helpful. The Desk staff was variable. Sometimes helpful but sometimes abrupt condescending and even Rude. One incident makes the point. We arrived back at the hotel late and ready for sleep. The Key didn't work. They sent me back with a new key that also didn't work. Then they sent the bellman with the master key, then the bellman with an electrical apparatus. After all these failures, we were then told that maintenance /engineering would open our room , only to be told that they were gone for the day but would come back via taxi. We were not told how long this might take but we were told to get a drink in the Bar. The guy finally showed and drilled the lock while we three weary travelers were told that we must watch. After the room was open we were told that we must change rooms or stay in a room without a lock. We had no choice but to pack and move our things. When we got to the new room the extra bed for our son was not even prepared. Total lost sleep about 4+ hours. I told the Desk that I should not be charged for a room that I could not access. The deskman dismissed me summarily and turned away. When we checked out we not only had to pay for the room but there were additional charges added to a room that was prepaid. The additional charges although small were not explained

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