Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 31,698 reviews across 15 portals
:
No Public Name
Business
30-39 years
Reviewed: 5 months ago (29/01/2026)
Date of experience: 01/2026

Alles besten‘s
Gute Lage und freundliches Personal

Sehr geehrter Gast,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke von Ihrem Aufenthalt bei uns mit uns zu teilen.

Wir freuen uns sehr, dass Sie unsere Lage als günstig empfunden haben, insbesondere die Nähe zum Bahnhof. Es ist schön zu hören, dass der freundliche Service unseres Teams und die Sauberkeit unserer Einrichtungen zu Ihrem positiven Erlebnis beigetragen haben. Auch Ihre Zufriedenheit mit dem Preis-Leistungs-Verhältnis wissen wir sehr zu schätzen.

Solches positives Feedback ist für uns immer eine große Ermutigung und motiviert unser Team, weiterhin höchste Gastfreundschaft zu bieten.

Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch in Budapest wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen, Zoltán Géher, Hoteldirektor
By Scherer, Werner
Business
50-59 years
Reviewed: 5 months ago (29/01/2026)
Date of experience: 01/2026

Sehr gutes Hotel mit etwas kleinen Zimmern.

Dear Guest,

Thank you very much for sharing your valuable feedback following your recent stay at Continental Hotel Budapest.

We are delighted to learn that you enjoyed your visit and that our central location, cleanliness, and overall value were highlights during your stay. Your high ratings and kind words about the general comfort and standards of the hotel are sincerely appreciated.

Regarding your remark about the size of your room, we understand that extra space can be important for added comfort. Should you return, we would be pleased to recommend our larger Deluxe, Executive rooms, or one of our spacious suites, which many guests find enhances their experience significantly.

We also appreciate your comments about the issue you experienced with the parking system. Please accept our apologies for the inconvenience and delay upon your departure. Your feedback helps us to ensure that even small administrative details are managed more smoothly for our guests in the future.

Thank you once again for taking the time to review your stay. We very much hope to have the pleasure of welcoming you back for an even more enjoyable visit.

Best regards,
Zoltán Géher
General Manager
No Public Name
Business
50-59 years
Reviewed: 5 months ago (29/01/2026)
Date of experience: 01/2026

I very much appreciated he warm welcome in the hotel with the nice macarons, thank you very much!

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to know that you felt so warmly welcomed upon your arrival, and that the special gesture of the macarons added to the enjoyment of your visit. Creating a memorable first impression and ensuring our guests feel appreciated is a top priority for our team.

Your perfect ratings across all categories—including location, room, cleanliness, service, and value—are sincerely appreciated and serve as wonderful encouragement for our colleagues. We are pleased that our central position in the city made your stay even more convenient and enjoyable.

Thank you once again for your kind words and for choosing us for your time in Budapest. We look forward to welcoming you back for another memorable stay in the future.

Best regards,
Zoltán Géher
General Manager
By Valia K
Couple
30-39 years
Reviewed: 5 months ago (29/01/2026)
Date of experience: 01/2026

A very pleasant stay overall. Great atmosphere, attentive staff, and a comfortable room made the experience truly enjoyable.

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to know that the welcoming atmosphere, the dedication of our attentive team, and the comfort of your room all contributed to making your experience so enjoyable. Your generous praise for our location, cleanliness, and overall service is greatly appreciated and serves as wonderful encouragement for our colleagues.

Receiving such excellent ratings across all aspects of your visit is deeply valued, and it motivates us to continue striving for the highest standards in hospitality. Thank you once again for your kind words and for choosing us for your travels in Budapest.

We sincerely hope to welcome you back to Continental Hotel Budapest on your next visit for another memorable stay.

Best regards,
Zoltán Géher
General Manager
By AUDAP
Couple
20-29 years
Reviewed: 5 months ago (28/01/2026)
Date of experience: 01/2026

Nous avons passé un très bon séjour dans cette hôtel. La qualité des service proposé est irréprochable et le personnel est à notre écoute. Le seul bémol pour moi concerne l'insonorisation des chambres.

Cher client,

Nous vous remercions d'avoir pris le temps de partager votre expérience et d'avoir souligné la qualité du service et des prestations de notre équipe. Nous sommes ravis d'apprendre que votre séjour vous a été agréable et que vous avez apprécié la propreté de nos chambres ainsi que le dévouement de notre personnel.

Nous sommes sincèrement désolés pour les désagréments occasionnés par le bruit provenant des chambres voisines ou des couloirs. Votre confort et votre tranquillité sont primordiaux pour nous, et nous vous remercions pour votre remarque honnête concernant l'insonorisation. Soyez assuré que nous prenons ces commentaires au sérieux, car ils nous permettent d'améliorer constamment nos services et nos installations.

Nous avons également pris note de votre remarque concernant le petit-déjeuner. Lors de votre prochain séjour, n'hésitez pas à nous faire part de vos préférences ou demandes particulières ; nous serons ravis d'y répondre. De plus, si vous le souhaitez, nous pouvons vous attribuer une chambre plus calme et plus isolée pour vous garantir un séjour encore plus paisible.

Nous vous remercions encore d'avoir choisi notre hôtel et d'avoir partagé votre excellente impression. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement pour un autre séjour agréable à Budapest.

Cordialement,

Zoltán Géher
Directeur général
By Emma
Family
20-29 years
Reviewed: 5 months ago (28/01/2026)
Date of experience: 01/2026

Great location, lovely hotel, very friendly staff

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to learn that our central location contributed so positively to your visit and that you found the ambiance of our hotel appealing. Your generous praise for the friendliness of our staff is highly appreciated, as we are dedicated to delivering attentive and welcoming service to every guest.

Your perfect ratings for location, room comfort, cleanliness, service, and value are deeply encouraging for our whole team and serve as a strong motivation to continue maintaining the high standards you have experienced.

Thank you once again for your kind words and for choosing us for your stay in Budapest. We sincerely hope to welcome you again in the future for another memorable visit.

Best regards,
Zoltán Géher
General Manager
By Alex
Friends
20-29 years
Reviewed: 5 months ago (28/01/2026)
Date of experience: 01/2026

We was accused of not being hotel guests, when we entered the lobby. By the woman with glasses.she told us she is the manager, but was very unfriendliy. And she want to charge our friends one night, just because we wanted to drink in the bar. But the bar was closed so we took something from the minibar and we paid it. It was embarrassing for us, to be called “non hotel guest” infront of everybody

Dear Guest,

Thank you for taking the time to share your feedback with us. We appreciate both your positive remarks and your honest comments, as they help us improve our services and guest experience.

We are pleased to know that you enjoyed the design of our lobby and bar area, and that the breakfast met your expectations. At the same time, we regret that the wellness facilities did not fully meet your expectations, particularly regarding the pool temperature, outdoor pool availability, and the size of the sauna.

Regarding the temperature of the swimming pool, we are sorry, that it fell below the usual standard during your stay. This was due to a temporary technical issue, which we worked to resolve as quickly as possible. We apologize for any inconvenience this may have caused and are pleased to note that the pool is now maintained at its regular, comfortable temperature.

We are especially sorry to learn about your experience in the lobby, which you found embarrassing and uncomfortable. Please allow us to sincerely apologize if our actions or communication made you feel unwelcome in any way. This was certainly not our intention.

For clarity, our team’s responsibility is to ensure the comfort and safety of all guests, which at times includes verifying access to hotel facilities during busy periods. In this particular situation, a misunderstanding arose regarding accompanying visitors, and we regret that this was handled in a manner that caused you discomfort. We appreciate that the matter was later clarified, and we are grateful for your understanding at that time.

Thank you again for bringing this to our attention. We truly hope that, despite these inconveniences, you were able to enjoy your time in Budapest, and we would welcome the opportunity to restore your confidence and provide you with a much more positive experience on a future visit.

Best regards,
Zoltán Géher
General Manager
No Public Name
Business
30-39 years
Reviewed: 5 months ago (28/01/2026)
Date of experience: 01/2026

会社の経費で泊まるならばいいホテルだが、プライベートで一泊90€近く払って泊まる気にはなれない。

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敬具
Zoltán Géher
ゼネラルマネージャー
No Public Name
Alone
40-49 years
Reviewed: 5 months ago (28/01/2026)
Date of experience: 01/2026

I really enjoyed it. The staff was helpful and super nice.

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

It is truly gratifying to hear that you enjoyed your visit and that our team's friendliness and helpfulness contributed so positively to your experience. Your high praise for our service is greatly appreciated and will serve as wonderful encouragement for our entire team.

We are also delighted to receive your excellent ratings for our location, room comfort, cleanliness, and value. Comments such as yours inspire us to maintain our commitment to delivering exceptional hospitality and a welcoming environment for every guest.

Thank you once again for choosing our hotel for your time in Budapest. We look forward to welcoming you back in the future for another memorable stay.

Best regards,
Zoltán Géher
General Manager
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (28/01/2026)
Date of experience: 01/2026

Very good with for the money nice concierge

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent stay at Continental Hotel Budapest.

We are delighted to hear that you found the overall value of your experience to be very good and that our concierge service contributed positively to your visit. Your praise for our convenient location and the cleanliness of the room is truly appreciated, and your high score for value is especially rewarding for our team.

We also note your comment regarding the room size. Should you choose to stay with us again, we would be happy to recommend our larger room categories such as Deluxe, Executive, or one of our spacious suites, which many guests find offer additional comfort for a most relaxing and enjoyable experience.

Regarding our wellness facilities, we would like to mention that we offer both an infrared and a Finnish sauna. The infrared sauna is activated upon request and heats up quickly, while the Finnish sauna provides a traditional experience at higher temperatures. Recently, due to operational issues caused by excessive water being poured on the Finnish sauna heater, some technical repairs were necessary to ensure safety and proper functioning. We sincerely appreciate your understanding and want to assure you that all sauna facilities are now fully operational for our guests’ enjoyment.

Thank you once again for choosing our hotel and for sharing your impressions. We hope to welcome you back in the future for another pleasant stay in Budapest.

Best regards,
Zoltán Géher
General Manager
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