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Public Reviews Score
88%

"Very satisfied"

Based on 30,337 reviews across 17 portals
:
By John Sharpe
Leisure travelers
40-49 years
Reviewed: 9 years ago (02/08/2017)
Date of experience: 08/2017

A really nice, very clan hotel. Great service by all employees.

No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (02/08/2017)
Date of experience: 08/2017

Lovely rooms and great service from friendly and professional staff. The complimentary fruit platter was a lovely touch and the roof top pool and wellness centre were fantastic - we thoroughly enjoyed relaxing there at the end of each day. My only criticism was that there was no full length mirror in the rooms.

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (02/08/2017)
Date of experience: 08/2017

We stayed for only one night. Reception told us that spa were included. When going to the wellness I was told that it was not included, they even called reception WHO confirmed that. After a Little while I went Down to reception to show page from booking com. Now they told me it was a misunderstanding and that of course I could use pool on top, which realy were the only reason I booked this hotel.
The ladies in wellness area now handed over 2 towels to me without a Word, I had to ask where to take a shower before entering the pool, so not impressed with the service there at all.

By LETELLIER-LELOUP
Business
40-49 years
Reviewed: 9 years ago (01/08/2017)
Date of experience: 07/2017

Looking forward to stay there again for a private stay

No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (01/08/2017)
Date of experience: 07/2017

overall very good, staff very helpful, room good size for central location

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (01/08/2017)
Date of experience: 07/2017

A good hotel in a great part of Budapest with everything within a reasonable walking distance

By Stephen Gosney
Leisure travelers
50-59 years
Reviewed: 9 years ago (01/08/2017)
Date of experience: 07/2017

Not great. Shampoo was quarter full indicating it had been used by previous guests. For the price paid we expected a lot more. We booked over 6 months in advance and was disappointed to find we could have paid much less if we had booked only days in advance.

No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (31/07/2017)
Date of experience: 07/2017

It was a very nice weekend - we enjoyed the nix between Wellness and city Trip.

No Public Name
Business
60-69 years
Reviewed: 9 years ago (31/07/2017)
Date of experience: 07/2017

Gracious service. Helpful concierge. Beautiful hotel.

By Karvonen
Leisure travelers
50-59 years
Reviewed: 9 years ago (31/07/2017)
Date of experience: 07/2017

Everything worked well! Staff is very polite and professional. Specially Andrea (the lady from the second floor bar) was really good!

The sauna was too warm. When throwing water to the stove, water vapor should be formed, but now only hot heat is presently present. We know this because we are from Finland - a sauna world. And by the way - your Hotel saves money...

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