Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 31,506 reviews across 14 portals
:
By Mantas Jokubaukas
Group
30-39 years
Reviewed: 3 weeks ago (20/05/2026)
Date of experience: 05/2026

Everything was great. But the service at the bar was a bit lacking. There wasn't much attention paid to the customers, and the service was slow.

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay at Continental Hotel Budapest.

We are truly pleased to learn that you found many aspects of your visit enjoyable, especially our convenient central location, the comfort of your room, and the high standards of cleanliness maintained throughout the hotel. Your favorable ratings in these areas are greatly appreciated and serve as valued encouragement for our team.

At the same time, we are sorry to hear that your experience at our bar did not meet your expectations. We regret that the level of attention and promptness of service fell short during your visit to the bar on the second floor. Please accept our sincere apologies for any inconvenience caused. Providing attentive and efficient service is a top priority for us, and your comments will be shared with our team to help us improve in this area moving forward.

Thank you once again for your constructive feedback and for highlighting both the strengths of your stay and the points where we may further enhance our service. We sincerely hope to have the opportunity to welcome you back to Budapest in the future, where we will strive to deliver an even higher level of hospitality.

Best regards,
Péter Vezekényi
General Manager
By Patricia Nagy
Friends
50-59 years
Reviewed: 3 weeks ago (20/05/2026)
Date of experience: 05/2026

We had a very nice trip to Budapest and enjoyed staying at the Continental. Might even choose it when visiting Budapest once more!

Dear Guest,

Greetings from Continental Hotel Budapest and thank you very much for sharing your impressions of your recent stay with us. We are pleased to learn that you enjoyed your time in Budapest and appreciated our convenient location, as well as the overall cleanliness of the hotel. We are also grateful for your positive comments regarding the check-in and check-out experience and the possibility of a late check-out, which we are glad added to your comfort.

At the same time, we sincerely regret the inconveniences you experienced in your room upon arrival, as well as the issues related to the mattress comfort and the air-conditioning control panel. Please accept our apologies for these shortcomings. Your comments have been forwarded to our housekeeping and maintenance teams, as we continuously strive to ensure that every room is prepared to the highest standard and that all in-room facilities function smoothly.

Regarding mattress comfort, we would like to kindly note that firmness is a matter of personal preference; therefore, we are always happy to provide additional solutions such as a mattress topper upon request to further enhance comfort.

We also appreciate your feedback regarding the wellness opening hours. These are currently set to ensure a calm and relaxing environment for all guests, however we understand your suggestion and will certainly take it into consideration as part of our ongoing review of guest preferences.

Thank you once again for your valuable feedback and for recommending our hotel. We very much hope to have the pleasure of welcoming you back in the future for an even more seamless and comfortable stay.

Best regards,
Zoltán Géher
General Manager
By WJ
Friends
50-59 years
Reviewed: 3 weeks ago (20/05/2026)
Date of experience: 05/2026

A very decent and clean hotel with a nice staff.

Dear Guest,

Thank you very much for sharing your feedback following your stay at Continental Hotel Budapest.

We are pleased to hear that you found our hotel clean, decent, and supported by a friendly team, and that you were especially satisfied with your check-in experience. It is always a pleasure for us to be able to accommodate early arrivals whenever possible, and we are glad this made a positive difference to your stay.

We also appreciate your kind comments regarding the variety offered at breakfast, as well as your enjoyment of our wellness area and the green roof terrace. At the same time, we would like to thank you for your constructive remarks about certain breakfast items. Feedback such as yours is very valuable, as it helps us to continuously improve both quality and presentation for all our guests.

For your next visit, please feel free to share any individual wishes or concerns with us while on site, as we are always happy to assist and fulfill requests whenever possible.

It is wonderful to know that you would recommend our hotel and consider staying with us again. We very much look forward to welcoming you back to Continental Hotel Budapest in the future.

Best regards,
Péter Vezekényi
General Manager
No Public Name
Friends
50-59 years
Reviewed: 3 weeks ago (19/05/2026)
Date of experience: 05/2026

Mooi hotel, prachtige luxe entourage en vriendelijk en behulpzaam personeel. Heerlijke bedden en een goed uitgebreid ontbijt.

Geachte gast,

Hartelijk dank dat u de tijd heeft genomen om uw uitgebreide feedback te delen na uw verblijf in het Continental Hotel Budapest.

We zijn zeer verheugd te horen dat u genoten heeft van de prachtige ambiance van het hotel, onze centrale ligging in de Joodse wijk en het comfort van uw kamer en bedden. Het is ook fijn om te weten dat u ons team vriendelijk en behulpzaam vond en dat u tevreden was over het ontbijt en de algehele service.

We stellen uw constructieve opmerkingen over uw incheckproces en de beschikbaarheid van zitplaatsen in de bar later op de avond zeer op prijs. Feedback zoals die van u is zeer waardevol voor ons, omdat het ons helpt te ontdekken waar we de gastervaring verder kunnen verbeteren.

We zijn blij dat u overweegt om nogmaals bij ons te verblijven en ons hotel aan anderen zou aanbevelen. We zouden u graag weer verwelkomen voor een aangenaam verblijf in Boedapest, hopelijk met een nog soepeler verloop.

Met vriendelijke groet,
Zoltán Géher
General Manager
By Chris
Alone
40-49 years
Reviewed: 3 weeks ago (19/05/2026)
Date of experience: 05/2026

Tolles Hotel, herzliches Personal am Empfang, gute Lage, tolles Spa mit tollen Öffnungszeiten. Ich hatte ein Spezialangebot und fand es immer noch teuer, verglichen mit anderen Hotels in Budapest, aber ich würde wiederkommen, wenn ich es mir leisten kann.

Sehr geehrter Gast,

vielen Dank, dass Sie Ihre Eindrücke von Ihrem letzten Aufenthalt bei uns mit uns geteilt haben.

Wir freuen uns, dass Sie insgesamt einen positiven Aufenthalt hatten und die freundliche Atmosphäre unseres Rezeptionsteams sehr geschätzt haben. Wir wissen es sehr zu schätzen, dass Sie die günstige Lage unseres Hotels und den Wellnessbereich mit seinen verlängerten Öffnungszeiten positiv hervorgehoben haben. Es freut uns, dass diese Aspekte zu Ihrem angenehmen Aufenthalt beigetragen haben.

Wir haben auch Ihr Feedback zu den Zimmerpreisen zur Kenntnis genommen. Wir sind stets bestrebt, Leistungen anzubieten, die sowohl der Qualität als auch den besonderen Merkmalen unseres Hotels entsprechen. Gleichzeitig verstehen wir, dass der Preis ein wichtiger Faktor ist. Ihre Meinung ist uns wichtig, und wir werden diesen Aspekt weiterhin im Auge behalten, um sicherzustellen, dass wir ein Preis-Leistungs-Verhältnis bieten, das den Erwartungen unserer Gäste entspricht.

Nochmals vielen Dank für Ihre freundlichen Worte und dass Sie einen erneuten Besuch in Erwägung ziehen. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen, wenn Sie wieder einmal nach Budapest reisen.

Mit freundlichen Grüßen, Zoltán Géher, Direktor General
No Public Name
Couple
50-59 years
Reviewed: 3 weeks ago (19/05/2026)
Date of experience: 05/2026

Although the hotel rooms and building are in good condition I found it far from sightseeing places and in a bad neighbourhood, we were a bit scared going back to the hotel at night.
The personal at the recepción desde were not very helpful. Their attitude was ok but did not solve any issues

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay at Continental Hotel Budapest.

We are truly pleased to know that you found the condition of your room and the hotel itself to be of a high standard, and we appreciate your positive ratings for cleanliness and value. Your recognition of these aspects is very much appreciated and reflects our ongoing commitment to guest comfort and upkeep.

At the same time, we sincerely regret that our location did not meet your expectations and that you felt uneasy returning to the hotel in the evening. As a centrally situated property, we strive to offer guests convenient access to Budapest’s sights and amenities, though we understand that individual perceptions of the surrounding area can differ and deeply value your feedback in this regard.

We are equally sorry to hear that your experience with our front desk team did not provide the level of assistance you had hoped for. While it is encouraging that you found their attitude acceptable, we deeply regret that your concerns were not more fully resolved. Providing attentive and effective service is of utmost importance to us, and your comments highlight areas where further focus and improvement are needed.

Thank you once again for your candid remarks and for highlighting both the strengths and the areas where we may enhance the guest experience. We sincerely hope to have the opportunity to welcome you back to Budapest and provide a stay that meets all of your expectations.

Best regards,
Zoltán Géher
General Manager
No Public Name
Couple
40-49 years
Reviewed: 3 weeks ago (19/05/2026)
Date of experience: 05/2026

We had a lovely stay with you and have already recommended you to family considering a Budapest get-away. Very friendly staff and comfortable room.

Dear Guest,

Thank you very much for sharing your kind feedback following your recent stay at Continental Hotel Budapest.

It is truly rewarding to know that your experience was so enjoyable that you have already recommended us to your family. We are delighted to hear that you found our team consistently friendly and that you were comfortable throughout your stay. Your positive remarks regarding both the room’s cleanliness and the service you received at reception and during breakfast are especially valued by our entire staff.

We are also pleased that our central location allowed for convenient access to Budapest’s main attractions, helping you make the most of your visit. Your view on value is much appreciated, and we take all feedback to heart as we continuously strive to enhance the overall guest experience.

Thank you once again for choosing our hotel and for highlighting so many aspects that made your stay memorable. We look forward to the opportunity to welcome you and your family back to Budapest in the future.

Best regards,
Zoltán Géher
General Manager
By Vennevier Franck
Couple
50-59 years
Reviewed: 3 weeks ago (19/05/2026)
Date of experience: 05/2026

Un bon moment passé à Budapest et un séjour agréable au Continental.
Emplacement parfait et personnel serviable et souriant.

Cher client,

Nous vous remercions chaleureusement d'avoir pris le temps de partager vos impressions suite à votre récent séjour parmi nous.

Nous sommes ravis d'apprendre que votre séjour à Budapest a été particulièrement agréable grâce à votre visite au Continental. Nous sommes heureux de constater que notre emplacement central ainsi que la disponibilité et la gentillesse de notre équipe ont contribué à la réussite de votre expérience.

Vos excellentes notes concernant la chambre, la propreté, le service et l'emplacement sont très appréciées et constituent une grande source de motivation pour l'ensemble de notre personnel. Nous vous remercions également pour vos commentaires sur le rapport qualité-prix ; votre avis est précieux et nous permet de maintenir et d'améliorer constamment la qualité de l'expérience de nos clients.

Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau très prochainement pour un autre séjour mémorable à Budapest.

Cordialement,

Zoltán Géher
Directeur général
No Public Name
Friends
40-49 years
Reviewed: 3 weeks ago (19/05/2026)
Date of experience: 05/2026

Good stay at the Center of the City. Nice entrance, Pool on the Roof, for couples, families and also business trips.

Dear Guest,

Thank you very much for sharing your feedback following your recent stay at Continental Hotel Budapest.

We are delighted to hear that you enjoyed our central location, welcoming entrance area, and rooftop pool. Your positive comments regarding cleanliness and the service provided by our team are also greatly appreciated.

We are sorry for any inconvenience you may have experienced during your stay. Please accept our sincere apologies, and rest assured that your comments are taken seriously and will be used to further improve our services.

We value your remarks regarding the bed and the window in your room. As comfort preferences can vary, we are always happy to provide additional bedding solutions, such as a firmer mattress pad or topper, upon request. We have also shared your comments regarding the window with our maintenance team for further review.

We also appreciate your observations regarding value for money. We understand that perceptions of price-performance may differ depending on individual expectations and preferences; however, all feedback is important to us and helps us continuously refine our services and overall guest experience.

Please do not hesitate to share any concerns during a future stay, as we are always happy to go the extra mile to ensure your utmost satisfaction.

Thank you once again for your valuable feedback. We sincerely hope to welcome you back to Budapest for another pleasant stay in the future.

Best regards,
Zoltán Géher
General Manager
By Sabrina
Friends
50-59 years
Reviewed: 3 weeks ago (19/05/2026)
Date of experience: 05/2026

Excelente.
No me preparan el desayuno que me ofrecieron para llevar y a cambio me dieron el taxi al aeropuerto

Estimado huésped:

Muchas gracias por tomarse el tiempo de compartir sus amables y detallados comentarios tras su reciente estancia en el Hotel Continental Budapest.

Nos complace enormemente saber que disfrutó tanto de su experiencia y que apreció nuestra céntrica ubicación, las cómodas habitaciones, la zona de bienestar, el servicio de bar y la cálida hospitalidad de nuestro equipo. Nos alegra especialmente saber que estos elementos contribuyeron positivamente a su visita y que con gusto volvería a alojarse con nosotros en el futuro.

Asimismo, agradecemos sus comentarios constructivos sobre algunos detalles de la limpieza y la organización del desayuno para llevar. Los comentarios de huéspedes como el suyo son sumamente valiosos para nosotros, ya que nos ayudan a mejorar continuamente nuestros servicios y a mantener los estándares que nuestros huéspedes esperan y merecen. Lamentamos las molestias ocasionadas por la falta del desayuno para llevar, pero esperamos que haya apreciado el traslado gratuito al aeropuerto que nuestro equipo organizó como muestra de nuestra atención y nuestros esfuerzos por encontrar una solución inmediata.

También le agradecemos sus comentarios sobre la selección de desayuno. Aunque nuestros platos de huevo se preparan frescos cada mañana, lamentamos que en esta ocasión no hayan sido de su agrado. En su próxima estancia, le invitamos a que nos comunique sus deseos o preferencias directamente con nuestro equipo, quienes estarán encantados de ayudarle y harán todo lo posible para que su experiencia sea aún más satisfactoria.

Gracias nuevamente por sus amables comentarios, su excelente valoración y su recomendación. Esperamos darle la bienvenida de nuevo pronto para otra estancia memorable en Budapest.

Saludos cordiales,
Zoltán Géher
Gerente General
Back to Top CERTIFICATE what's this?