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Public Reviews Score
88%

"Very satisfied"

Based on 30,921 reviews across 16 portals
:
No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (08/02/2016)
Date of experience: 02/2016

Overall it was good - Staff were very friendly and attentive, never had to wait at the front desk which was fantastic. What was disappointing was that my requests that were emailed to me before my arrival were not met - I had asked for a double room on a high floor and was put in a twin room on the 1st floor. I realise they are preferences but I thought a double room would come as standard. The hairdryer in my room was not working, however I received another on my second day. Just the small details missing.

No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (08/02/2016)
Date of experience: 02/2016

It was a very nice experience, however change to newer not so worn down towels and bathrobes would give the stay a nicer more luxurious feeling. The breakfast is terrible and should not be served as it is. It's a robbery to charge 15 euros for it.

No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (08/02/2016)
Date of experience: 02/2016

good esperience and fantastic location in the very center of the city

By Oliver
Leisure travelers
40-49 years
Reviewed: 10 years ago (05/02/2016)
Date of experience: 01/2016

Eines der besten Hotels, die ich kenne! Erstklassiger Service, schöne Zimmer, toller Wellnessbereich.

No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (04/02/2016)
Date of experience: 01/2016

great as was the previous time we came at this place

By sunflower
Leisure travelers
40-49 years
Reviewed: 10 years ago (04/02/2016)
Date of experience: 01/2016

Wonderful stay - excellent staff and service. Would highly recommend.

No Public Name
Business
40-49 years
Reviewed: 10 years ago (04/02/2016)
Date of experience: 01/2016

Very good experience. Close to the center and to the exhibition. Perfect for business travel

No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (04/02/2016)
Date of experience: 01/2016

Very good and clean hotel. Staff friendly and helpful.

By sascha radusch
Leisure travelers
40-49 years
Reviewed: 10 years ago (03/02/2016)
Date of experience: 01/2016

very exiting :) and the pool on top is just great

By Guillaume Debeuf
Leisure travelers
20-29 years
Reviewed: 10 years ago (03/02/2016)
Date of experience: 01/2016

friendly personal and good service.
The shuttle too the airport was dangerious. The cab driver was continuously calling and driving!

Dear Guest

Thank you for your comments regarding your stay. I am sorry for the taxi driver` behaviour. The security and well beein of our guests is our main priority and I made the necessary steps toward to the taxi driver to avoid this in the future. I hope the overall experience in our hotel has met your expectations and we are looking forward to welcoming you back in the future.

best regards

Gabor Redling
Operations Manager
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